Tag Archives: margaret smith career coach
March 4, 2020 Forget the Ladder! Modern Career Paths Are Like a Lattice.

At one time, it was fairly common for a person to spend their entire career at the same company, working their way up the rungs of the organizational ladder. Today, things aren’t nearly so neat and tidy, and career paths are not nearly so straight (or even vertical). Instead of a ladder, many modern workers’ careers resemble a lattice.
How can a career trajectory resemble a lattice?
A lattice fans out in many different directions. It climbs, but not necessarily in a straight line. Similarly, a person might take on a variety of different roles in a number of different industries. They might learn various skills along the way, each one building up their expertise and knowledge base.
This type of “climbing” creates a more well-rounded person—someone who has dipped their toes into many different waters and has developed skills in numerous areas. The latticed career path also inevitably makes people more adaptable—they’ve had to learn the ins and outs of a variety of different workplaces and roles.
If so many modern employees move in a lattice style, how is it possible to map out one’s career? Is it even plausible?
Absolutely. You just have to adjust your thinking. Instead of visualizing your career as “climbing the ladder,” think instead about the different skills you’d like to learn, experiences you’d like to have, and goals you’d like to attain. How will you get there? What training do you need? What roles and responsibilities do you need to fill? These different skillsets and experiences are offshoots of your lattice.
If you’re having trouble with this visual, you can also think about your career path like a tree. While the whole entity goes up, some of the branches are more horizontal than vertical. These branches are the different career detours you might take. You might, for instance, take the time to earn your MBA, learn how to code, or take a class in public speaking. While these little detours may deviate from your main career, they make you more well-rounded and valuable in the end.
In my next post, I’ll discuss how to lay out your non-linear career goals (moving like a lattice or a tree!) in more detail. In the meantime, simply recognize that your trajectory may not be straight, but that doesn’t mean you’re not moving forward and picking up valuable skills and lessons along the way.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
NOW LIVE: CHECK OUT MARGARET’S NEW ONLINE LEADERSHIP COURSE.
Tags: climb company lattice, climb the lattice not ladder, climbing ladder outdated, margaret smith career coach, Margaret Smith Twin Cities, modern career path as lattice, promotions like lattices
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- Posted under Goals, Thrive at Work
January 29, 2020 A Better Way to Problem-Solve

“If I had an hour to solve a problem I’d spend 55 minutes thinking about the problem and 5 minutes thinking about solutions.”
Albert Einstein
If you’re like me, you enjoy brainstorming sessions. I’m energized by the creative process—tossing ideas onto a white board and seeing which ones stick. This is typical “yellow energy” behavior (see my post on the four Insights Discovery color energies to learn more). People like me enjoy spontaneous problem-solving, talking through difficulties, and offering off-the-cuff solutions. We also tend to adopt whichever solution seems like the best option, without overthinking it or plunging too deeply into the analytics.
People on the other end of the spectrum (those who tend to lead with more blue energy) are not terribly fond of this method. They like a more analytical approach…and if a solution is offered, they will examine it closely to determine whether or not it might be a viable option.
Neither method is wrong, but both are lacking something in their approach. Some experts argue that focusing too much on solutions is the wrong way to go about problem-solving in the first place. They claim that you (or your team) will ultimately arrive at a better solution if you live in the problem for a while.
The thinking behind this claim goes like this: You can’t really come up with a good solution until you understand the problem inside and out. So, instead either of tossing ideas up on a whiteboard OR getting analytical with potential solutions, this method calls for all parties to take a step back and examine the problem in front of them.
Author and Stanford professor, Tina Selig, calls this approach “frame storming.” She believes that if you want to unlock innovative solutions, you have to “fall in love with the problem.” By spending more time considering the problem, you are more likely to take into account all the factors that are at play. Who is affected? How? Does this particular problem create other problems? Would one type of solution only partially solve the problem or, perhaps, solve it for a short period of time?
Considering the problem might be a way to bring people like me (yellow energy!) together with more analytical types. This approach forces everyone to slow down and consider the dilemma in front of them, before moving to take action.
So, next time you and your team are faced with a sticky problem that requires an answer, try “frame storming.” Agree to spend more time immersed in the issue at hand before even considering moving to a solution.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
NOW LIVE: CHECK OUT MARGARET’S NEW ONLINE LEADERSHIP COURSE.
Tags: better problem solving, better team dynamics, better team problem solving, consider problem to solve, frame storm not brainstorm, margaret smith career coach, problems before solutions
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- Posted under Communication, Teamwork
January 23, 2020 4 Vocal Tricks to Be HEARD

Have you ever noticed some people have the type of voice that commands attention? When they start speaking, the room listen. People pay attention.
Even if you do not naturally have a “sit up and take notice” voice, there are still steps you can take to improve your vocal tendencies and help yourself be heard. After all, what you’re saying isn’t necessarily as important as how you say it. A study by a UCLA professor found that a full 38% of our impression of someone is formed by their vocal quality, while only 7% of our impression is formed by their message (the remaining percent has to do with body language and facial expressions).
In short, vocal tone and inflection is important. Here are 5 ways to improve yours:
1. Know Yourself
Pay attention to how you talk and how your voice might be perceived. To do this, it’s helpful to record yourself speaking (as uncomfortable as that may be!), play it back, and pay attention. Is your voice low or high? Fast or slow? How do you emphasize words? Do you include a lot of filler language such as “like” or “um?”
Knowing how you speak gives you a baseline for how to improve.
2. Lower Your Voice
According to an article by Susan Berkley in BottomLine magazine, a study revealed that a lower voice (for both men and women) makes that person seem “more competent and trustworthy than those with a raised pitch.” She goes on to say that you can work on talking at a lower pitch by placing your hand on your sternum (for women) or beneath your sternum (for men) and strive to create a vibration.
NOTE: You never want to seem inauthentic when you’re speaking, so don’t try to go too deep. Just lower your voice so it’s still within your natural range.
3. Pay Attention To Pacing
There’s a balance between talking too quickly and talking slowly. If you tend gab at a mile-a-minute, it may be difficult for people to keep up, and you’ll eventually lose them. On the other hand, if you speak too slowly, you may leave room for people to interrupt or talk over you.
Practice speaking at a comfortable pace (again, record yourself OR, if you’d really try to nail your pacing, try joining Toastmasters). Be sure to ask questions as you go, so you can gauge how engaged your audience is.
4. Practice What You Will Say
If you’d really like to be heard, it’s worth it to practice what you’re going to say before actually saying it. This way, you’ll go into the conversation with more confidence and sound more sure of yourself. When you practice, make sure to focus on eliminating filler words such as like, uh, um, or ah. Also pay attention to your pitch and pacing.
You deserve to be heard. Try putting one or two of these tips into practice and let me know how it goes! Also, if you have other tips to share, I’d love to hear them.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
NOW LIVE: CHECK OUT MARGARET’S NEW ONLINE LEADERSHIP COURSE.
Tags: Be heard at work, find voice work, let your voice be heard, margaret smith career coach, Margaret Smith professional speaker, vocal tricks to be heard
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- Posted under Advice from a Life Coach, Communication, Thrive at Work

