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Microphone with text: 4 Vocal Tricks to Be Heard
Image by 19dulce91 from Pixabay

Have you ever noticed some people have the type of voice that commands attention? When they start speaking, the room listen. People pay attention.

Even if you do not naturally have a “sit up and take notice” voice, there are still steps you can take to improve your vocal tendencies and help yourself be heard. After all, what you’re saying isn’t necessarily as important as how you say it. A study by a UCLA professor found that a full 38% of our impression of someone is formed by their vocal quality, while only 7% of our impression is formed by their message (the remaining percent has to do with body language and facial expressions).

In short, vocal tone and inflection is important. Here are 5 ways to improve yours:

1. Know Yourself

Pay attention to how you talk and how your voice might be perceived. To do this, it’s helpful to record yourself speaking (as uncomfortable as that may be!), play it back, and pay attention. Is your voice low or high? Fast or slow? How do you emphasize words? Do you include a lot of filler language such as “like” or “um?”

Knowing how you speak gives you a baseline for how to improve.

2. Lower Your Voice

According to an article by Susan Berkley in BottomLine magazine, a study revealed that a lower voice (for both men and women) makes that person seem “more competent and trustworthy than those with a raised pitch.” She goes on to say that you can work on talking at a lower pitch by placing your hand on your sternum (for women) or beneath your sternum (for men) and strive to create a vibration.

NOTE: You never want to seem inauthentic when you’re speaking, so don’t try to go too deep. Just lower your voice so it’s still within your natural range.

3. Pay Attention To Pacing

There’s a balance between talking too quickly and talking slowly. If you tend gab at a mile-a-minute, it may be difficult for people to keep up, and you’ll eventually lose them. On the other hand, if you speak too slowly, you may leave room for people to interrupt or talk over you.

Practice speaking at a comfortable pace (again, record yourself OR, if you’d really try to nail your pacing, try joining Toastmasters). Be sure to ask questions as you go, so you can gauge how engaged your audience is.

4. Practice What You Will Say

If you’d really like to be heard, it’s worth it to practice what you’re going to say before actually saying it. This way, you’ll go into the conversation with more confidence and sound more sure of yourself. When you practice, make sure to focus on eliminating filler words such as like, uh, um, or ah. Also pay attention to your pitch and pacing.

You deserve to be heard. Try putting one or two of these tips into practice and let me know how it goes! Also, if you have other tips to share, I’d love to hear them.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
NOW LIVE: CHECK OUT MARGARET’S NEW ONLINE LEADERSHIP COURSE.

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4 Ways to Stop an Interrupter

Are you dealing with a chronic interrupter? Whether in the workplace or your personal life, it never feels good for someone to talk over you, ignore you, or minimize what you’re trying to say.

How can you possibly deal with the strong personality of someone who constantly interrupts? Try these 4 methods:

1. Speak to the Interrupter in Private

Instead of getting mad, posting about the interrupter on social media, or fuming to your friends or colleagues, it is worth it to have a conversation with the offender. Though it’s never easy to have tough conversations (an issue I addressed in a past newsletter), there are tactful ways to approach the person and convey your message without sounding accusatory.

Make sure you schedule a private meeting with enough time to talk things out. Then, use the D4 model to address the issue:

Data: What are the facts? What actually happened?

Depth of Feeling: How did the instance make you feel?

Dramatic Interpretation: How are you interpreting the situation? What meaning have you given it?

Do: What do you want to do? What do you want the other person to do? Focus on actions taken and actions required.

In this case, the D4 model might sound something like, “I’ve noticed that you often interrupt me when I’m speaking. That makes me feel frustrated and belittled because I get the impression that my ideas and perspectives are not valuable. I wanted you to be aware of this so we could come up with a solution together…

2. Lean On Your Allies

If you’re too nervous to confront the interrupter OR you tried speaking with this person and nothing has changed, try reaching out to others. Let them know the situation and how you’re feeling (it’s possible others are feeling the same way you are!). Then, ask them to help by sticking up for you at meetings and saying, “Now, wait a minute. I’d like to hear what [YOUR NAME] has to say.” Be sure to offer the same support to them, if they need it.

3. Call Out the Interruption

If the interrupter starts talking over you, have the confidence to call them on their bologna! Immediately counter with, “Just a sec. I wasn’t finished,” and then finish what you have to say.

Part of this technique involves being confident that what you’re saying IS valuable. Know that it is. Your voice is important and deserves to be heard.

4. Change Up Your Meetings

If things are really bad, you may want to talk with your supervisor and ask about using a meeting moderator. This is someone who is designated to run the meeting (it may be your supervisor a designated point person), call on people for their thoughts, and stamp out bad behavior, such as interruptions. Though it may feel a bit like a teacher monitoring a Kindergarten classroom, sometimes that’s what it takes!

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
NOW LIVE: CHECK OUT MARGARET’S NEW ONLINE LEADERSHIP COURSE.

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let your voice be heard

Do you ever feel like we live in a world where people simply don’t listen to each other? Do you sometimes feel ignored during conversations? Or that others completely miss what you said because they were concentrating on themselves?

Part of the fault may lie with the other person, but there ARE ways to get others to listen to what you have to say.

It starts with the CONTENT of what you’re saying. If you tend to gossip, complain, or exaggerate, it won’t take long before others will tune out. Make sure that what you’re saying is worth saying. Next time you feel like griping about the weather or gossiping about a coworker, stop! Shift your focus to something more worthwhile.

Julian Treasure, international speaker and founder of The Sound Agency, advises us to focus on the acronym HAIL when we are speaking. HAIL stands for Honesty, Authenticity, Integrity, and Love. When you say something, be yourself, mean what you say, and say it with good intentions.

Treasure also talks about the sound quality of an authoritative voice. For instance, people who have a deeper voice and speak from their chest tend to exude more authority than those with higher, lighter voice. He also recommends talking at a steady pace (rather than a too-quick pace), using a warm timbre, and emphasizing certain words to add interest to what you’re saying (rather than speaking in a monotone voice).

Next time you have an interview, practice speaking in front of a mirror. Relax your speaking pace, speak from your chest, and add emphasis. You may also want to warm up your vocal chords by doing a series of voice exercises. For a list of useful exercises, watch Julian Treasure’s TED Talk (he goes over vocal exercises at the end).

How would the world change if people actually took the time to speak and listen with intention and mindfulness?

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM

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