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Tag Archives: margaret smith career coach

Our modern world can be highly competitive. Dozens (or even hundreds) of people might apply for the same job. Influencers release content that tries to be more engaging/outrageous than their competitors to garner more clicks and views. Salespeople attempt to outpace the competition. But despite all this tension and striving, I believe there is a place for decency and for lifting up each other. Why should we argue over crumbs when we can all collectively raise the bar and be better? Uplifting others does not mean you will, in turn, suffer. In fact, I have found the opposite to be the case.

It is said a rising tide lifts all boats, and I have witnessed this type of “group rising” in the workplace. When people choose to collaborate, share information, be kind and inviting, and take the time to understand each other, everyone does better. If we “lift as we climb,” that won’t impede our own progress. Instead, it will just help everyone improve.

We can think about this from an economic standpoint. When the economy suffers, everyone—from restaurant servers, to auto mechanics, to real estate agents—takes a hit. But the opposite is true as well. When the economy is booming, we are all typically reaping the benefits. If you’re doing well, you may choose to splurge on something special, such as a piece of handmade pottery. As a result, the potter might buy themselves a nice lunch and tip their server generously, who can then afford to fix her car…and on and on.

Looking at this from a workplace perspective, it’s true that we can’t all be the CEO or head supervisor, but we do all have the power to uplift others in some way. Maybe you have a unique skillset that you’re willing to share. Or maybe you’re good at organizing social events, which can strengthen office relationships and lighten the atmosphere. Or perhaps you recognize when a co-worker is struggling with something and tactfully offer your assistance. Whatever the case, when you give a little of yourself, you are by no means throwing it away. Rather, this is like using one candle to light another—the original candle stays lit, but it passes on the flame.

Another example: Let’s say you notice that someone else has recently been putting in extra effort and their effort is paying off in spades. You could easily let their work go unrecognized, but why not reach out to their supervisor and let them know you’ve noticed the incredible job they are doing. It could be a casual message or email, something like, “Hi Jordan, I just wanted to check in and say, ‘Wow!’ Sara is doing an incredible job on the ABC account. I’ve noticed her putting in extra hours and it really shows.”

Keep the message simple, but bring up at least one specific thing your co-worker did to earn your praise (so the supervisor understands where their team member is shining). No need to gush too much; just make it quick and sincere. Chances are, the supervisor will remember both Sara’s actions and your praise. And it’s certainly not a bad thing to earn a reputation as a cheerleader and team player.

I sincerely hope that hyper-competitive workplaces can learn to mellow somewhat. We get so much further when we work together, care about each other, and make an effort to uplift others. In my experience, these actions have a way of boomeranging back in the best possible way.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.

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Throughout the years on this blog, I have often talked about heart-led leadership. This type of leadership is rooted in empathy and genuine care for others. It is not weak and does not involve being a pushover. Rather, it centers around building others up, engaging and empowering your team, and creating positive motion and change. This week, I want to address one specific aspect of heart-led leadership: checking in.

Far too often, we dive straight into business without taking the time to ask how the other person or people are doing. And I’m not talking about surface-level pleasantries that typically go, “How are you?” “Fine.” I’m talking about creating the space to let people be a little honest and vulnerable if they choose. No one should feel obligated to share anything they don’t want to share, but all people should feel invited to share it they’d like.

How might this look in practice? If you’re leading a meeting, you could take a few minutes at the beginning to let people open up. If something big has happened at work or in the local community (either good or bad), you could also acknowledge that. For example: “I know it’s been a tough week for everyone since we lost Client ABC, so I wanted to check in to see how everyone’s feeling and if you have any brief thoughts related to that.”

Another example: “I know the city has been chaotic lately with recent events, so I want to check in to gauge everyone’s headspace and see if I can offer extra support in some way.”

Keep in mind, this approach may not be appropriate for all groups at all times. You probably wouldn’t have this type of check-in with teams you barely know or when you only have a quick meeting scheduled. Use your judgement.

Alternatively, it can often be best to check in with others individually. In fact, you should probably do this anyway, regardless of whether you decide to check in with an entire group. An individual check-in is more personal, and if the other person really feels the need to open up about something, they can do so in private. But you have to build trust first! Demonstrate that you are respectful, a good listener, discrete with sensitive information, and that you genuinely care.

Checking in with team members helps create a safe and supportive space where people are free to be, well…people. Imperfect, stressed, frustrated, sad—we all feel these types of emotions sometimes, and it’s nearly impossible to stop their effects from trickling into the workplace. So why attempt to stop them? It’s better to get an idea of what the people in your office are going through and feeling so you can offer whatever resources, support, or allowances they need.

In short: a human workplace is a welcoming workplace.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.

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woman with reddish blonde hair and bangs wearing a pale-blue button-up shirt looking to the side and smiling

When I was ramping up the career coaching side of my business in 2011, the atmosphere was much different than it is today. As a nation, we had made our way through and out of the Great Recession, and companies were once again enthusiastic about hiring. Additionally, the younger members of the workforce were approaching it with a different mentality than past generations, knowing that the best way to climb the ladder (in terms of both position and pay) was to change jobs periodically. They were no longer being rewarded for staying in one place, and they knew it. So, job hopping became the norm.

Today, however, things have slowed considerably and the job numbers (when they’re released) look dismal. Economic growth is shrinking, and the “AI bubble” that is helping to keep the economy afloat is expected to pop at any time. In this environment, employers are more cautious about hiring, and employees are more reluctant to leave their current jobs (knowing that finding another one may be extremely difficult).

So, what do you do in this situation if you’re discontent with your job? One approach is to stay put for now and make the best of your circumstances. Of course, if your job and/or boss are absolutely terrible, you might want to plan your exit, BUT if you’re simply dealing with a few less-than-ideal aspects of your job, you could try staying and shaping your professional future within your current role. Here are four approaches you could take:

Set Clear Boundaries

The workplace can quickly become toxic if bosses or co-workers overstep your boundaries. Do you feel pressured to reply to emails after hours? Are you frequently asked to do tasks outside your professional scope? Do you feel pressured to pick up others’ slack? All of these are signs that your boundaries are being crossed.

To prevent this, practice tactfully saying “No.”

“That’s outside of my scope, so I think this would be better suited to someone in the IT department.”

“I have too much on my plate right now to take that on by the deadline.”

And if the problem has to do with after-hours calls or emails, simply do not respond until normal business hours. When you establish that this is the norm, you empower others to do the same.

Switch/Redefine Your Role

If you’re discontent with your current work, you may want to explore your options within the organization. Is there latitude to take on a different set of tasks than the ones you’re currently doing? Could you reshape your role? Or, perhaps, move to a different department within the organization? Before abandoning the entire company, it’s a good idea to look internally for other options.

Befriend Colleagues

You don’t have to be best friends with your work colleagues, but it is incredibly helpful to be friendly with each other. Having work friends or allies can help you in numerous ways. You can talk over problems you’re experiencing, you can support and uplift each other, you can ask each other questions about projects or tasks, etc. Even if you work remotely, it’s possible to make work friends by simply being a little more open, vulnerable (without oversharing), and friendly. Ask others about their lives and share a little about yours. Swap some stories and laughs. Simply put: don’t be afraid to put yourself out there and be yourself.

Take Advantage of Opportunities

Whether education training, office book clubs, ERGs, or volunteer opportunities, it can be motivating to become more deeply involved in your workplace. Additionally, some of the offerings could help you learn valuable new skills that could be carried over to a new job in the future. In nearly every role, you have the power to shape it—and improve it—in some way, no matter how small. Consider your position and what you can do this week (or today!) to make that happen.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.

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