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Creating Successful Leaders

Tag Archives: leadership coach Margaret Smith

The COVID-19 pandemic brought about unprecedented changes to nearly every aspect of our lives including the ways in which companies, both small and large, conduct their work. Out of necessity, many businesses made the shift from the traditional 9-5 “in-office” workdays to a less rigid “work from home” model. The remarkable benefits of increased flexibility, non-existent commutes, and the elimination of expensive childcare for many working parents has swayed organizations to continue with this arrangement in the post-pandemic world.

Despite the plethora of advantages, this new work style has the potential for the lines of communication between colleagues to become frayed as people complete their work independently and on their own schedules. The need for workplace mentors has not changed, however, and you’ll need to find creative solutions to bridge the distance between yourself and the people you advise.

BE FLEXIBLE

Remote work allows for people to be more intentional about how they plan their calendars and how and when they interact with people. Consider creating a document in the cloud for you and the people you work with to share thoughts throughout the week asynchronously, so when you come together in your virtual meetings, you have thoughtful talking points and ideas to build on. This ongoing effort allows for you and your mentee to closely collaborate in meaningful ways even without the face-to-face options.

BE CONSISTENT

While some aspects of your schedule may be more flexible, the need for regular, dependable check-ins with your mentee(s) should be non-negotiable. Weekly meetings can provide comfort for workers who may be struggling with balancing responsibilities remotely. The assurance that you have carved out time specifically for their questions and ideas promotes employee well-being that benefits them personally and professionally. If urgent questions arise throughout the week, or you can’t make a regularly scheduled meeting, communicate that, reschedule, and follow-up with answers to questions promptly.

BUILD INDIVIDUAL RELATIONSHIPS

Honest and open communication is key. Ask your mentee to identify any areas that they would like to grow, and work in tandem to create a realistic plan that can be put into action. Remember that since your mentee won’t physically see you in the office, you’ll want to find inventive ways to be visible, accessible, and approachable. Reaching out to people outside of regularly scheduled meetings for quick “check-ins” can be a great way to offer support in the online world.

ACKNOWLEDGE ACHIEVEMENTS

Recognize professional accomplishments that your mentee has been working hard to attain. Give people unprompted shout-outs in meetings and highlight the value that person brings to your organization. Be sure to celebrate both the small successes and the big victories equally. Consistent recognition makes people feel noticed and appreciated and promotes a strong sense of community and optimism for everybody.

The relationship you build with your mentee should have just as much value for you as it does for them. Consider this a mutual exercise in building trust, extending your professional networks, honing your communication skills, and sharing new, diverse perspectives and experiences with one another. With these tips, you’re sure to build lasting relationships with the people that you work with.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 

HER NEW EBOOK IS CALLED A QUICK GUIDE TO COURAGE
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.

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dandelion fluff

I know. Things are difficult right now for many families. Millions are unemployed or underemployed, the stock market is volatile, fear is rampant, and many are struggling to make ends meet. That’s the reality…but do you really have to dwell on the reality every day? Do you have to spend hour upon hour watching the news, combing through social media, or reading the headlines?

No, you do not.

That doesn’t mean you should stuff your fingers in your ears and go, “La la la,” until things are back to normal. What it does mean is that you are allowed to take a break from bad news and frightening statistics. You are allowed to stay optimistic and look on the bright side (we will get through this).

One of the best ways to stop yourself from falling into a “woe is me” state of mind is to focus on others. Even if the COVID crisis has negatively impacted you, there’s always someone who is worse off than yourself. There’s always someone who is homeless, sick, or wondering where their next meal will come from. There’s always someone who is too weak or frail to mow their own lawn or weed their garden. You have an opportunity to help these people, and by helping them, you can also distract yourself from your own personal plight.

Do you have an elderly neighbor who needs help picking up groceries or doing yardwork? Volunteer your time and services (making sure you stay six feet away from your neighbor, of course).

Are nearby indie bookstores struggling to keep their doors open amid the quarantine? Consider ordering a few books from their online shop to keep them afloat (and keep you entertained!).

Are local restaurants suffering? Make an effort to order takeout from them at least once per week.

Do you know of any couples who are completely out of work right now? If you have money to spare, you might consider purchasing them a restaurant gift card (for takeout, of course!) or a gift card for groceries.

Do you know of an elderly person or someone who lives alone who might be feeling isolated during this time? Write them a letter or send flowers.

These small gestures can make a world of difference. By reaching out and putting your time and energy into volunteerism, you will not only improve someone else world, you will put yourself in a better frame of mind. And that’s a win-win if I ever heard of one!

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
NOW LIVE: CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.

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Mossy trees on hill

In my last post, I discussed the fact that many people’s career paths are not straight and linear. We don’t necessarily “climb the ladder” anymore. Instead, many modern careers resemble a lattice or a tree—branched out and spreading in many different directions. While some may think such a career lacks focus, I would argue that it makes people more well-rounded and gives them a wealth of experiences.

But, how can you possibly map out your goals if your path isn’t straight and linear?

Start by assessing where you are today and where you’d like to be within a few years. Think big-picture. What, ideally, would you like to be doing? What kind of role or roles? What responsibilities? How much money would you like to be making?

Once you have your big picture goal in mind, start thinking about different skills and experiences you will need to get there. Think of these like the branches of a tree, shooting out from the main trunk. To get to where you’d ultimately like to go, you might need to improve your grasp of PowerPoint or become a better public speaker or learn a new type of accounting software. List all the different things you need to learn or experience that will help guide you to your big-picture goal.

Then, break down those items into smaller branches. For instance, if you’d like to become a better public speaker, what do you have to do? Do you need to take classes? Practice in front of a group? Take improv classes? Join Toastmasters? List each of these smaller steps, then add them to your career goal tree.

Remember: Build some flexibility into your plan. It’s possible you’re missing a crucial “branch,” and will need to add it to your tree later. Leave some blank areas in your plan, and fill them in if you happen to get additional insight from others or realize you’re neglecting a certain area.

When you’ve filled out your career goal tree, share it with your boss. [NOTE: This might go with out saying, BUT only share your plan with your boss if your ultimate goal involves your current company.] Explain the different steps you’d like to take to reach your destination, and demonstrate that you’re committed to getting there.

On a personal note, I would be blown away if one of my team members presented such a comprehensive and thoughtful plan to me. This type of visual helps create a fuller, richer picture of what someone needs to do to navigate from Point A to Point B. It’s much more than “I’d like to become a team leader next year.” It’s a well-thought-out plan on how to get there.

If you have any questions about creating your own tree-like career map, please do not hesitate to ask. Let’s get you to where you’d like to be, one branch at a time!

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
NOW LIVE: CHECK OUT MARGARET’S NEW ONLINE LEADERSHIP COURSE.

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