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“Creating Successful Leaders”

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Photo by Helena Lopes on Unsplash

I get it. It’s not always easy to feel grateful when life is difficult. You might be experiencing personal crises, or you may be troubled by the state of the world. Whatever the case, I’m here to tell you that there’s always a reason to be grateful. You just have to look for it.

I know this is easier said than done. At times, you might genuinely think there is little reason to feel or express gratitude. That’s fine, but I’d invite you to sit quietly with those feelings for a while. Instead of feeling overwhelmed by your emotions, start to be curious. Ask yourself what’s bogging you down the most, and if that “thing” went away, what would remain? What good parts of your life would be illuminated once the cloud has lifted?

There are several different ways to find and focus on gratitude. Some methods may resonate; others may not. Here are a few ideas to get you started:

Create a Quiet Space

Sometimes, life moves so quickly that we forget to slow down, to breathe, to be still (even for a few minutes). Try setting aside a block of time every day for quiet contemplation. This could be in your car after work, in the morning when you first get up, or any other time when you can be alone with your thoughts. Then, you might try to meditate or reflect on gratitude, or journal about it, or make a list of three things that bring you joy. Use this quiet time as a bridge to gratitude.

Go Small

If things are overwhelming right now, you might find gratitude by “going small” and thinking about the little things in life that are going well in this moment. For example, instead of focusing on a family crisis or the latest political or economic turmoil, you might think about your home and how grateful you are for your comfortable couch, your warm bed, the books on your shelves. Or you might think about yourself and the incredible machine of your body. Are you able to go on walks? Do your hands allow you to draw or cook a meal or hug your loved ones? Consider what small things in life give you joy, peace, and/or satisfaction. Sometimes the “simple things” in our lives are actually miraculous and worthy of gratitude.

Contemplate Connections

I guarantee that you mean a lot to at least one person, if not dozens. You make an impact in others’ lives every day, whether you see it or not. It’s easy to take these connections for granted—your spouse, your children, your long-time friends, your co-workers, the people you casually bump into in your neighborhood or at the grocery store—but these are connections worth celebrating! Think about a connection that brings you joy (or has brought you joy lately) and channel your gratitude toward that.

Even if times are tough and gratitude seems difficult to grasp, I am certain you can find something (no matter how small) to be grateful for. In my own life, I have many reasons to feel gratitude: my family, my wonderful friends, my community, my travel. And, as I’m winding down my business, UXL, I feel profoundly grateful for all the support I’ve experienced from clients, blog readers, businesses, and my cheerleaders. From the bottom of my heart, thank you all.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.

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In the workplace, like so many other spaces in our lives, we can choose to be bad-tempered and short with others…or we can choose to be kind. Even if your co-workers or boss can occasionally make you exasperated or annoyed, you can decide to turn things around and respond with kindness and understanding. In fact, this is perhaps the best time to respond this way. Far too often, bad tempers build on each other, which can escalate a situation.

We can also lead with kindness, setting a friendly tone with others right off the bat. Leading by example can be powerful, and if you make an intentional effort to be considerate and understanding, others will hopefully follow suit. 

Acting with kindness does not have to involve grand gestures, and it doesn’t even need to be a high-effort endeavor. Instead, you can incorporate kindness into your everyday actions—the way you respond, talk to, and/or include others. These efforts not only create a more welcoming environment, they also can improve the company’s bottom line by increasing productivity and reducing turnover. On the other hand, according to a study published in the International Journal of Environmental Research and Public Health, “Ostracism, incivility, harassment, and bullying have direct negative significant effects on job productivity” and lead to higher job burnout.

To start amplifying kindness in the workplace, I suggest starting with these 5 small acts of kindness.

1. Acknowledge Others

It may seem like a small thing, but the simple act of acknowledging someone you pass in the hallway or giving a sincere greeting to each of your colleagues in a Zoom meeting (provided it’s not a meeting with dozens of people!) can make a significant impact. No one likes to feel invisible. Giving someone a warm greeting and adding a remark like, “It’s nice to see you today” can make that person feel welcomed and valued.

2. Ask Meaningful Questions

How often do you meet with a co-worker and automatically ask that tired, old question, “How are you?” Instead, try asking something a bit more specific—something that indicates you care about the person across from you and you pay attention to them. You might ask something like the following:

“How was your weekend? Were you able to take out your sailboat?”

“How is your house project going? Are you still able to use your kitchen while it’s under construction?

Or, you might ask “How are you?” and follow it up with something like: “I heard you were sick last week; hopefully you’re feeling better?”

3. Welcome all voices

If only one or two people ever speak up during most meetings, that quickly sends the message that the rest of the team is not valued. Make your meetings more welcoming by inviting others to share their thoughts, ideas, and opinions. This might mean intentionally reaching out to certain people and saying something like, “This seems like it would affect your department, Violet. What do you think about implementing this change?” In short, pay attention and make sure everyone’s voice is represented.

4. Cut the gossip

Unless you’re committed to positive gossip (which I discuss in a past post), it’s a good idea to keep office gossip to a minimum. Few things can erode trust and create a toxic environment quicker than talking about others behind their backs. Just don’t do it. And if others attempt to gossip to you, shut it down quickly with a comment such as, “I have no opinion on the matter. Could we get back to talking about X?”

5. Listen

No one likes to feel like they are talking to a brick wall. Convey to others that they are welcomed and worthy by genuinely listening to what they have to say. Absorb what they’re telling you without judgement, ask good questions, and follow up or take action if necessary. Active listening is a sign of respect and it helps foster a more friendly office environment.

Start making kindness a central part of your daily work, and start becoming the change you’d like to see take place. Just a few small actions could make an enormous difference in making others feel more welcomed, amplifying positivity, and facilitating a hospitable work environment.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.

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Few people “make it” in any profession or position without a little help. We stand on the shoulders of those who came before us and receive support from the people around us–bosses, co-workers, and outside mentors. In my career, I have benefitted from several different “teachers,” who have lifted me up as I aimed to improve myself and my work. I didn’t take that for granted, and I’ve tried to also raise up others through mentoring.

Every job comes with its own set of challenges. If you’re lucky, you’ll start your position with a few contacts and some basic skills, but if can be difficult to distinguish yourself from a large pool of talent. Young professionals, in particular, do not have the benefit of having experienced an industry for a decade or two like their superiors. Mentoring others provides a unique opportunity to fill in the gaps for these workers and offers many rewarding benefits:  

1 . Better Outcomes and Relationships

Mentoring, like tutoring, is an interpersonal skill. When people feel their voice is heard and being encouraged to grow, they are much more likely to remain engaged with their work and voice concerns more confidently. Any time you can foster better feedback from your team, the stronger the team becomes.

2. Reputation

Building a reputation as a mentor in your industry can become a distinguishing part of your career. Often, companies seek to draw upper-talent from pools of candidates that are known in professional circles to be helpful leaders and actively collaborative. Mentoring your employees demonstrates both of these skills easily and clearly, particularly for mentors who’ve done so throughout their career. As the adage goes: “You get back what you put in.”

3. Professional Development

Just because someone can benefit from the guidance of a mentor doesn’t mean they’re without skills to bring to the table. New workers, especially young people, often come with the proficiencies or strategies needed to approach new technology or use new software. You can take advantage of the personal relationship you strike with your mentee to have them teach you how to effectively use these tools. You both walk away more competent.

4. Networking

Life is long and careers often take unexpected twists and turns. The analyst that started at your company five years ago may quickly rise in the ranks of the industry to a sector you’re interested in doing business with or simply learning more about. The more people you can foster a mentoring relationship with, the wider you cast your net across the next generation of leaders. These relationships may end up among the most important in your working life.

5. Personal Fulfillment

Any teacher can attest to this last benefit. Mentoring is an opportunity to open yourself to others whose perspective may be entirely different from your own. Learning from one another about subjects that extend beyond the scope of your job will enrich you personally and professionally.

Mentoring others is essential to bridging the gap between generations of workers. Stepping up to help guide colleagues through this process will not only reward your mentee and yourself, but your industry as a whole. So take a leap and share what you know!

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.

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