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Tag Archives: margaret smith leadership

Few people “make it” in any profession or position without a little help. We stand on the shoulders of those who came before us and receive support from the people around us–bosses, co-workers, and outside mentors. In my career, I have benefitted from several different “teachers,” who have lifted me up as I aimed to improve myself and my work. I didn’t take that for granted, and I’ve tried to also raise up others through mentoring.

Every job comes with its own set of challenges. If you’re lucky, you’ll start your position with a few contacts and some basic skills, but if can be difficult to distinguish yourself from a large pool of talent. Young professionals, in particular, do not have the benefit of having experienced an industry for a decade or two like their superiors. Mentoring others provides a unique opportunity to fill in the gaps for these workers and offers many rewarding benefits:  

1 . Better Outcomes and Relationships

Mentoring, like tutoring, is an interpersonal skill. When people feel their voice is heard and being encouraged to grow, they are much more likely to remain engaged with their work and voice concerns more confidently. Any time you can foster better feedback from your team, the stronger the team becomes.

2. Reputation

Building a reputation as a mentor in your industry can become a distinguishing part of your career. Often, companies seek to draw upper-talent from pools of candidates that are known in professional circles to be helpful leaders and actively collaborative. Mentoring your employees demonstrates both of these skills easily and clearly, particularly for mentors who’ve done so throughout their career. As the adage goes: “You get back what you put in.”

3. Professional Development

Just because someone can benefit from the guidance of a mentor doesn’t mean they’re without skills to bring to the table. New workers, especially young people, often come with the proficiencies or strategies needed to approach new technology or use new software. You can take advantage of the personal relationship you strike with your mentee to have them teach you how to effectively use these tools. You both walk away more competent.

4. Networking

Life is long and careers often take unexpected twists and turns. The analyst that started at your company five years ago may quickly rise in the ranks of the industry to a sector you’re interested in doing business with or simply learning more about. The more people you can foster a mentoring relationship with, the wider you cast your net across the next generation of leaders. These relationships may end up among the most important in your working life.

5. Personal Fulfillment

Any teacher can attest to this last benefit. Mentoring is an opportunity to open yourself to others whose perspective may be entirely different from your own. Learning from one another about subjects that extend beyond the scope of your job will enrich you personally and professionally.

Mentoring others is essential to bridging the gap between generations of workers. Stepping up to help guide colleagues through this process will not only reward your mentee and yourself, but your industry as a whole. So take a leap and share what you know!

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.

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As the year draws to a close, and I glide down my “off ramp” toward retirement, I’ve found myself in a reflective and nostalgic mood. One of the things I’ve thought about as I’ve eased into retirement from leading UXL is how much things have changed…and how much they have not. 

Though we live in a world that is now dominated by Zoom meetings and hybrid office hours, many of the same principles I wrote about in my book, The Ten-Minute Leadership Challenge, are still relevant. Courage, for example, is still an attribute that many of us need to amplify. And community is just as important (if not more important) as ever. One thing, in particular, that hasn’t changed during the 16+ years I’ve run UXL is the need and the power of human connection.

With so many of us working remotely, or living an “online life” through social media, entertainment, and/or AI, it sometimes feels like human connection is hard to find. We might react to someone’s post on social media, but is that really a connection? Or, we might attend a one-hour online workshop, but did we really form meaningful connections with the other participants?

I have noticed a distinct difference between the in-person workshops I’ve delivered over the years and the online ones. During the in-person workshops, we mixed and mingled. We talked to each other organically. We laughed and responded to each other’s body language. But during the online workshops, everything felt measured and a little stiff. We couldn’t respond as naturally to each other’s emotions and body language, and some people even had their cameras off. While I respect that choice in certain situations, this does make it difficult for the presenter and participants to react and bounce off each other in a natural way.

Additionally, after these workshops, I noticed that people often followed up and sometimes kept in touch for YEARS after an in-person session. That was never the case for virtual workshops. I have yet to hear from a single participant.

These observations have made me more convinced than ever that in-person, genuine human interactions are incredibly valuable and can be very meaningful. The same level of intimacy and authenticity is difficult to achieve (in my experience) in online settings. 

During the holidays this year, I encourage you to put a little distance between yourself and your screens. Engage with your family and friends, put yourself out in the community, and aim for meaningful interactions. Instead of switching on the TV at night or falling into your phone, strike up a conversation with your significant other or ask if anyone wants to play a board game. Instead of (or in addition to) clicking “donate,” offer your time and your hands by volunteering in the community. These types of very human interactions can make a world of difference to both you and the people you touch.

Though so much has changed in the world since I started my business 16+ years ago, the acute need for authentic human interaction has remained the same. This holiday season, nourish your soul, uplift others, and form meaningful bonds through taking the time to simply be human in an offline world.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.

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Door to another dimensions with soft blue sky on brown background
Photo by Zulian Firmansyah on Unsplash

As we grow older, we might get wiser…or we might become more set in our ways! Sometimes, our openness and curiosity diminish, and we find ourselves with set preferences and perspectives. That can lead to shutting down others or making snap judgments about another’s ideas, behaviors, or points of view. And we might not even realize we’re doing it.

The Harm in Rigid Thinking

Being set in your ways limits you. You close yourself off to whole worlds of thinking, and you erroneously believe that your way is the “only” way or the “right” way. This can be damaging in any office setting, no matter the industry. And this can be doubly damaging if you are in a leadership position (either formally or as an informal team leader). Companies can never reach their full potential if ideas and perspectives are limited. Creativity and innovation is how you open new doors, reach new markets, and stay relevant.

Companies and leaders that live by “it’s always been done this way” are too inflexible to deal with any major changes. And the truth is, change is inevitable. Whether a company is dealing with a pandemic, changing market tastes, new technology, or any other foundation-shaking change, it’s necessary to roll with the punches, rethink the current system, and try new approaches.

Embracing Other Perspectives

This is why it’s so crucial to open yourself to others’ viewpoints and voices. When we make snap judgments, we close doors. When we’re uncomfortable with someone’s ideas, perspective, or even the way they are saying something, we might think or say things like:

“That will never work”

“No one will go for that”

“This isn’t in the spirit of the company” (Or: “this doesn’t embrace the company’s culture”)

“We don’t do things that way”

When you catch yourself closing to others’ ideas or making immediate judgments, it’s a good idea to pause. Acknowledge your bias or discomfort. Then, ask yourself, “What if…”

“What if this idea does have merit?”

“What if others agree, and I just haven’t realized it?”

“What if it’s time to reshape company culture?”

“What if the company can start modifying its approaches and try something new?”

The other important element in opening yourself to alternative perspectives is becoming an attentive listener. Instead of immediately coming up with a response, take the time to truly listen, absorb what is being said, and genuinely consider it.

Workplaces function best when everyone participates. When you promote a true “marketplace” of ideas, you open the door to all kinds of creative solutions, innovations, and new opportunities. As a leader, you play an important role in establishing the kind of open and welcoming atmosphere that considers new ideas, listens to everyone’s thoughts, and isn’t afraid to depart from the “same old” way of doing things. Start making an effort to open doors for others, instead of keeping them closed and locked.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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