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Tag Archives: Margaret Smith business coach

Multi-colored people in front of a mosaic of faces
Image courtesy of Pixabay.com

As the U.S. goes through the biggest social justice movement since the Civil Rights Movement, it’s important to acknowledge diversity in the workplace. Systemic racism is deeply rooted within our society. Working to undo it won’t happen overnight, but we must commit to leading each other to a more equal future. Today’s turmoil is bringing up issues that were previously ignored by many. Workplaces have been known to use diversity as nothing more than a box to check off.

In reality, diversity allows for a variety of perspectives and new skill sets. 

Getting rid of diversity quotas is a good first step to take. Quotas can lead to tokenization. It’s important to make sure that your employees aren’t all similar people when getting rid of quotas. Giving women, people of color, LGBTQ+ people, disabled people, etc. a seat at the table where decisions are made can bring diversity to the rest of the company. 

It should be a no-brainer that employees with the same responsibilities deserve to be paid the same. Despite that, the gender pay gap still persists in our society. Addressing and fixing the pay gap at your company is an effective way to demonstrate that you value all your employees. It may not be an immediate fix, but it’ll provide long term and equitable changes.

Equal access is key to giving opportunities to everyone. Think about where you advertise your job openings. Does your advertisement feel targeted to a specific group of people? Is it posted on a website with a majority of white users? Also keep in mind your own biases when hiring. What does your selection committee look like? Recognize that not everyone can meet your job requirements. If a job requires a degree, integrate degree equivalency which includes equal work experience in lieu of a degree. 

You won’t know what problems your employees directly face unless you talk to them. Establishing a voluntary group to give feedback is a great way to hear about injustices within your workplace. Anonymous surveys can also be used to make sure that everyone’s voice is heard. 

Continue the dialogue in your workplace. Inequality is not going to magically disappear. These conversations may be uncomfortable, but they are necessary if we want to undo the systemic racism and biases that exist in our country and our workplaces.


MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
NOW LIVE: CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.

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Woman at desk

We have to turn a profit!

We need to grow and improve!

We have to serve our customers as best we can!

We have to improve our marketing and reach more people!

It’s easy to get wrapped up in big-picture company goals. These are the objectives that drive the day-to-day. They are provide direction for you and your team. However, they are NOT everything.

Even though company objectives are certainly worthy (your organization wouldn’t get very far without them), they don’t always consider the engine that’s driving change: the employees.

Those who work within the company walls, fill out paperwork, brainstorm, attend meetings…they are the ones who make the world go ‘round. They are the force behind any company movement. If you get right down to it, nothing can be accomplished without people power.

So…why do so many companies seem to put their people last?

I argue that employees—team members—should be prioritized. Instead of treating your people as an afterthought, start engaging with them. Find out what makes them tick, what motivates and excites them. Discover what new and out-of-the-box ideas they might have—ideas that could drive change and innovation.

On the flip side, it’s crucial to understand what does not work for your employees. What are their sticking points? What do they believe needs improvement? What is slowly down or impeding their performance?

As a leader, it’s your responsibility to make sure your team feels:

  • Listened to (keep an open line of communication, get to know them, and make sure all voices are heard)
  • Supported (with both people and resources)
  • Motivated
  • Worthy and Important to the overall company mission

People should not be afraid of approaching leadership with concerns or fresh ideas. They shouldn’t be scared of taking sensible risks. They also shouldn’t feel like their leadership is distant and unapproachable.

It’s time to start listening to and empowering employees. They are the backbone of your organization, and if they are motivated and working within a fully-supportive environment, they will thrive.

Want to talk more about improving relationships with and among your team members? I am an Insights Licensed Practitioner and have helped countless teams improve their communication and team dynamics. Let’s talk!


MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
NOW LIVE: CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.

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Business woman at meeting
Image by Anastasia Gepp from Pixabay

If you’re looking to land a promotion, it’s a good idea to start with YOU. At the end of the day, the decision makers will dole out promotions to people and personalities they like, in addition to recognizing accomplishments. You’ll want to stand out (in a good way!) and be consistent in your behavior. You’ll want to build and master your personal brand.

How do you develop a personal brand that will help you stand out?

Start with thinking about your end goals. Where do you want to be? What skills and personal attributes do you need to get you there? These are the building blocks of your personal brand.

Once you have your big-picture goals identified, consider how you’ll need to act and what you’ll need to accomplish in a realistic sense. What will your day-to-day look like? Your actions matter, and they are the most important part of your personal brand.

Your appearance and your words pale in comparison to what you DO. You might be the sharpest dresser in the office, but if you fail to turn in your work on time, you’ll be perceived in a negative light.

So what does make a quality brand? What are some of the factors you can put into place to elevate your personal brand in the eyes of others?

Consider these four…

1. Be authentic

As you begin developing your personal brand, being authentic should be your number one priority. Others can see right through a faux personality. Let your best self shine!

2. Check your ego

As much as you’d like to take credit for the success of an entire project, be sure to give credit where credit is due. Acknowledge the achievements of your team members and be sure to tell them you appreciate their contributions.

Additionally, keep in mind that your ideas are not the only ideas. Build a positive personal brand by being inclusive of others and open to their thoughts and opinions.

3. Genuinely care about others

Whether co-workers or clients, make sure you consistently pause and consider others. What are their needs? How can you best help them? Listen carefully to others’ concerns and frustrations, as well as positive experiences. Constantly ask questions and begin to develop an understanding of those with whom you work (be they your customers, team members, or boss).

4. Be bold with your ideas

Individuals are more likely to be successful if they are innovators. If you have a bold new idea, talk about it! Create action. Present your idea to your boss and ask permission to pursue it. This kind of bold, self-starter behavior is what many bosses look for when considering who to promote. Just make sure to present your ideas in a respectful way that opens the door to a discourse…not a “my way or the highway” speech.

5. Focus on the day-to-day

How you act, what you say, and what you do every day can either build or detract from your personal brand. Don’t underestimate the importance of your daily interactions. Your consistent, positive presence is important for building and maintaining your brand.

Make sure your daily actions are, in general, supporting your big-picture goals. If you’d like to, for example, rise to a leadership position, think about how your typical to-do list offers opportunities to achieve that goal. What can you do to put your big-picture goals in the center of your day?

As you work on building your personal brand, remember: success doesn’t usually come over night. Focus on small actions and interactions. Everything matters.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
NOW LIVE: CHECK OUT MARGARET’S NEW ONLINE LEADERSHIP COURSE.

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