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September 9, 2020 How to Gather the Courage to Speak Up

“Silence is usually seen as agreeing.” –Sonya Parker

You probably know it when you see it. Something feels off or problematic. Something feels unethical. We encounter these situations in our daily lives, as well as in the workplace—instances when our morals are put to the test. It’s easy to assume that if you “see something, you’ll say something,” but it can be difficult to take action when you’re put on the spot.

How, then, can you gather the courage to speak up? Start with these methods:

Understand Your Power

When a situation is unethical or potentially harmful, one strong voice of dissent can make a huge difference. Chances are, if you’re not okay with something, others are not okay with it either. If you take a stance, others will hopefully gain the courage to follow suit.

Develop Your Approach

It can be intimidating to face your peers or your supervisors and let them know what you think. You might worry about retaliation or not being taken seriously. To combat these fears, it pays to 1) Plan and 2) Talk to others

Your planning might involve laying out bullet points to argue your case. Pinpoint the problem you perceive and explain why you think it’s a problem. Then, prepare some potential alternatives or solutions.

Talking with others helps to build an alliance around your plan. You certainly don’t want to create an “Us vs. Them” mentality, but it is helpful to talk to one or two trusted colleagues to let them know your stance. They might help you refine your plan, offer alternative solutions, or simply provide support.

Determine Your “When”

When you speak out is nearly as important as what you say. If, for instance, you interrupt during a meeting and begin telling everyone about your view, that might not go over as well as, say, setting up a private meeting with the decision-maker or respectfully speaking out during a meeting.

Face Your Fears

It can be frightening to take a stand, but I would argue that it’s even worse to stay silent. If you neglect to say something, you’ll have to live with the unethical or problematic situation, day-in, day-out. It won’t magically go away, unless another brave individual takes a stand.

If your workplace retaliates against you for speaking up, is that really the kind of environment you want to work in? I know that switching jobs sounds daunting, especially in this uncertain economy, but it’s certainly not impossible. Talk with a career coach if you’re thinking about making a switch.

Your voice has power. If something is making you uncomfortable, take a step back, make a plan, and speak up. Tap into your reserves of courage, trust yourself, and take action. Doing so can make a big difference and it will likely help you build confidence in yourself.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
NOW LIVE: CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.

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August 12, 2020 The best time to plan a big change is NOW.

Clouds spelling the word "Change"
Image courtesy of Pixabay.com

You’ve known it for a while. You’ve been plugging along in the same old job, doing the same set of tasks for years now and you’ve simply had enough. You need a change, a fresh start. Maybe you need a change of scenery and, potentially, a new set of co-workers, colleagues, and higher-ups. Alternatively, if the pandemic has left you unemployed or furloughed, maybe it’s time to explore different career paths in entirely different industries.

Whatever the case, you’re restless and something needs to change. Soon.

But how can you make a change while everything is in flux? With the coronavirus still rampant (at least in the U.S.), it’s difficult to think about leaving your job or making a major change. That might be so, but I would argue that now is the perfect time for some deep reflection and decision-making. Even if you don’t act until after the pandemic has passed, it’s still a good idea to prepare.

Begin with intentional reflection.

Sit down with a pen and notepad, find a quiet place, and start jotting down your thoughts. Reflect and write notes about the following:

  • What do you like about your current job (or the last job you had)? What do you dislike about it?
  • What were some of your favorite tasks/assignments? When did you shine or feel fulfilled?
  • What are five things your next job needs to have?
  • What are your talents? How could these skillsets be put to better use?
  • What are some alternative career paths you’ve considered? (Dare to dream!)

Once you’ve thought about your preferences, skills, and dreams, you may want to consider a deeper exploration.

Sometimes, we’re not always the best judges of ourselves and our own talents. Sometimes, it’s best to use outside help or a trusted tool to uncover the root of who we are and where we excel. One of my favorite evaluation tools is Insights Discovery (and Insights Deeper Discovery). This science-based assessment can help you identify your communication preferences, your preferred work atmosphere, how to define your “living legacy,” and the potential areas that need improvement/attention.

As a licensed practitioner of Insights Discovery, I’ve worked with a wide range of people to help them unearth their core aptitudes and preferences, and to define their path, going forward (For more information about Insights, please visit my website). If you’d like to have a conversation about Insights Discovery, please feel free to send me a note.

Once you have a good handle on where you’d like to take your career (and life!), it’s time to start planning.

Start thinking about your next steps by asking yourself future-oriented questions:

  • What additional training will you need in order to step into your ideal career? What might that entail on a practical level (online courses, additional education or certificates, etc.)?
  • How much do you know about your dream job? Is additional research necessary?
  • Do you know anyone in that role? If so, could you set up an informational interview?
  • How much time might it take to make the transition? Will you (and your family) be fine with a period of income uncertainty?

Even though it may be difficult to think about your next steps during such an uncertain and volatile time, it is a good idea to do so. Planning can help you take some measure of control of your future, and it can re-energize you and give you hope. And, once the dust has settled, you’ll have a full-fledged plan that you can put to work. I believe in you!

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
NOW LIVE: CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.

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May 13, 2020 4 Ways to Improve Virtual Communication

NOW 50% off: MARGARET’S ONLINE LEADERSHIP COURSE.

Cats climbing over keyboards, children screaming in the background, co-workers nodding off while your boss is talking—these are the realities of a world governed by video conferences. We are faced with any number of distractions (from dirty dishes to dirty diapers!) that we wouldn’t normally face in the workplace. It might seem impossible to control the video chat chaos, but there are certain steps you can take (whether you’re in an official leadership role or not) to improve the online conferencing experience.

You might not be able to control whether or not your co-workers are wearing pajama pants, but you can control other aspects of video conferencing.

Here are four steps you can take:

1. Start with a check-in

Get team members involved right away by checking in with each person (if you’re meeting with a relatively small group) and asking for a two-minute update. This will help people feel involved right from the get-go, and help them be more connected to the group, even at a distance.

If you’re working with a larger number of people, you might ask everyone a simple question that can either be answered through the chat feature or by giving a simple “thumbs up” or “thumbs down.” For example, you might ask, “How many of you are actually enjoying working from home?” Or, “How many of you cooked or baked something fantastic this past week?”

Engaging the group right away sets a precedent. It shows that they are important, and you’re happy they bothered to join the conference.

2. Encourage Video Use

It’s tempting to shut off the video function during an online chat, especially if you haven’t combed your hair or your house is a tad messy. Even so, it’s a good idea to keep it on and to encourage others to also keep theirs on.

Why? Because seeing other people helps the meeting be more interactive and engaging. It also holds people accountable (they can’t just turn off their video function and leave for an afternoon siesta). What’s more, if you’re the speaker, it is completely discouraging to talk at a wall of black screens. You’re already feeling distant, as it is!

Help people overcome their fear of the video camera by speaking openly and honestly about it. “Video might feel uncomfortable at first,” you might say, “but you’ll get used it. Besides, we’re all in this together, and your presence is important.”

3. Ask Questions

I am always a proponent of asking questions, whether in a video conference or an in-person meeting. Questions help clarify information and also help people become more involved with the information. Beyond asking good questions, you can also encourage others to ask questions by specifically calling out a particular group, i.e. “Does anyone from the IT Department have any thoughts on this?”

4. Treat Distractions with Grace

Distractions are inevitable. Someone’s dog is going to bark; someone’s child is going to break a dish. Instead of letting the group get completely off track and pulled into the distraction, acknowledge it right away and deal with it appropriately. There’s no need to either A) make the distraction-causer feel bad or B) make a big deal of the situation. Instead, address the person who caused the distraction (or whose child/cat/dog/parakeet caused the distraction!) and say something like this:

“Oops! Looks like you have to go deal with that situation. Do you want to turn off your video and microphone for a little while and take care of it? Come back whenever you’re ready.”

Then, move on. There’s no use dwelling on a distraction, getting angry, or letting it go without acknowledging it. The best course of action is direct, swift, and calm.

Virtual meetings are our current reality, but I’m guessing they’re not going away anytime soon. Now that we’ve grown accustomed to working from home, there’s a chance we’ll continue doing it more often, even after the COVID pandemic has passed. If that’s the case, we’d better get used to virtual meetings and how to make the most of them. Otherwise, we’re doomed to endure black screens and petty distractions, instead of quality engagement with our virtual community.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
NOW 50% off: MARGARET’S ONLINE LEADERSHIP COURSE.

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