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Creating Successful Leaders

Put learning agility into practice

Leaders who “refuse to let go of entrenched patterns or who do not recognize the nuances in different situations tend to derail.” This quote from the Center for Creative Leadership is absolutely true. In today’s global, interconnected market, leaders must be agile enough to navigate a diverse range of disciplines, cultures, and skill sets.

Learning agility is a term that often gets bandied around, but how, exactly, can a leader learn to be agile? How can this concept actually be put into practice?

First of all, learning agility is as much a mindset as it is a practice. For instance, if you’re in a rut with your career, it’s possible you aren’t taking full advantage of learning opportunities. There are many possible reasons for this: perhaps you’re afraid of failure, or worried about getting outside your area of comfort and expertise. However, without allowing yourself to encounter new experiences, you’ll have no shot at developing the necessary life skills to navigate through an increasingly interdisciplinary economy. You can’t expect different results from doing the same thing over and over again; Albert Einstein defined insanity as such.

So, to be agile in practice, you must first retrain your brain to be open to newness. It may not be comfortable at first, but hopefully you’ll find that new experiences are rarely as daunting as we build them up in our minds.

When aiming for “brain retraining,” consider four different attributes of learning agility (as discovered in a study by Colombia University): Innovating, Performing, Reflecting and Risking.

Innovating:

This refers to challenging the status quo. Instead of going along with what’s worked in the past, an innovative leader embraces new challenges and is open to new ideas. An innovator asks questions, takes on new tasks and experiences to increase their perspective, and constantly tries to approach issues from multiple angles.

Performing:

To possess learning agility, you must be able to perform under  stress and deal with the inevitable ambiguous or unfamiliar situation as it arises. An agile learner does this by staying present, engaged, and a keen observer of new information. This includes listening skills; a good performer must embrace, not avoid, verbal instruction.

Reflecting:

This goes beyond simply thinking about the new things you’ve learned. Reflecting means using new information, skills, and experiences to generate a deeper insight into yourself, those around you, and any problems you’ll face. Good reflection should always ask the question, “What kinds of changes do need to make in order to  accommodate  these new experiences?”

Risking

Learning agility is a body of skills and attributes that can be boiled down to one character trait: the ability to put yourself out there. This means that you volunteer for opportunities that don’t guarantee success. In fact, an agile learner values the experience of failure, as it is a much better catalyst for growth than continual success. Risk here means risk that leads to opportunity, not thrill seeking.

If these attributes don’t describe the way you operate, don’t panic. “Being open to failure” isn’t natural, fun, or frankly, very common. Don’t think of these traits as a list of must-do’s in order to be successful. To put it in perspective, these are the conclusions derived from studying a large and diverse group of leaders; no one leader perfectly reflects all these qualities.

That said, staying humble and open to change is the most important starting point to attaining agility in leadership and learning. If you can do that, the rest will follow.

Mitchinson, Adam and Robert Morris, Ph.d. “Learning About Learning Agility.” Teachers College, Colombia University, April 2012. http://www.ccl.org/leadership/pdf/research/LearningAgility.pdf

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM

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The wrong way to say thank you

You’re probably aware of the power of appreciation. It can motivate others, elevate moods, and actually improve employee retention rates. Employees who are recognized for their achievements report increased happiness at work and greater satisfaction with their superiors.

But—believe it or not—there IS a wrong way to express appreciation for your employees. How?

  • If the recognition seems forced or insincere
  • If the recognition is ubiquitous (EVERYONE gets a gold star!)
  • If someone is left out (part of a team is recognized for their achievements, while some are not)
  • If the recognition is generic or impersonal (a mass email)
  • If the recognition does not suit the individual (some people do not like being called out in front of a group, while others thrive on that type of recognition)

The last thing you want to do is come across as phony, insincere, or misinformed when you’re showing appreciation. How, then, do you, as a leader, demonstrate your true appreciation?

  • Be observant and aware (know who is performing above the norm and deserves recognition)
  • Regularly check in with your team and get to know them (this will help you understand when someone is personally excelling and how best to recognize that individual)
  • Pay attention to the little things
  • Focus on both work-related and non-work-related activities (if someone helps out a coworker who just had surgery, that deserves recognition too!)
  • When you say thank you or write out a thank you card, mean it. Your sincerity will shine through.
  • Be specific. Don’t just say “thanks for a job well done.” Point out specific achievements or contributions.

Employee recognition is important, and it’s crucial to go about it in an authentic, personalized way. Build trust with your team by being sincere, specific, and candid when you give praise. Believe me, people will notice and appreciate your authenticity and effort.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM

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Taking Risks

Think of an entrepreneur or a historical figure who inspires you. Do you have someone in mind? Maybe you’re thinking of Nelson Mandela or Martha Stewart or Albert Einstein. Maybe you’re thinking of Rosa Parks or Benjamin Franklin or Elon Musk.

What do all of these seemingly different figures have in common?

They were willing to take risks.

It’s easy to stay within your comfort zone and not venture too far outside the lines. But where does that get you? Nowhere extraordinary.

Even if you think you’re adverse to risk-taking, hear me out. Your risk-taking doesn’t have to put your career or wellbeing in jeopardy. You don’t have to throw all your money at an idea in order for your actions to count as “risks.” What you DO need to do is move forward, boldly (and that means something different to everyone).

What does risk-taking mean in YOUR life?

Does it mean finally asking for that well-deserved raise? Does it mean approaching your boss with a fresh, innovative idea? Does it mean reaching out to a co-worker who isn’t terribly popular around the office?

Or, does taking a risk involve something a little more extreme, such as making a career change or standing up to an abusive boss or coworker?

No matter how risks present themselves in your life, they are worth taking. Why? I’ll give you four reasons…

1. Opportunities abound for the person who takes a risk.

An employer is much more impressed by someone who dives into the unknown, and word will spread quickly about your willingness to venture into new territory. This will snowball and provide many more opportunities for you.

2. Failures are temporary, while regrets linger.

“When speaking to people in their forties and beyond, many tell me that if they could do their career over again, they’d have taken more risks, settled less and spoken up more often,” writes Margie Warrell in this Forbes article. It is always better to have tried and faltered than to have never gone for it.

3. You’re probably overestimating the odds against you.

Warrell points out that we tend to magnify the negative consequences in our minds, to the point where we no longer think about positive outcomes, which makes for a warped view of reality.

4. As a rule, you are capable of more than you think you are.

This is probably a result of having been conditioned early on to always be modest. But it’s okay to recognize your strengths and feel confident about them. And you’ll never know your ability until you take risks.

 

How will you move boldly forward today? How will you embrace opportunities for risk-taking instead of running from them?

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM

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