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Be a caring leader

More and more evidence is emerging that leading with love, compassion, and authenticity is much better for building a sustainable, happy team than leading by force and intimidation. According to Forbes.com, many old leadership models were based on the military and have a tendency to emphasize leaders as people who should be feared.

It’s taken a long time to start changing this model, but it’s happening, slowly but surely. As managers of all levels are coming to realize that people respond to love and compassion, leadership tactics are changing and many people are opening up to the idea of love leadership. One in-depth study by Joe Ricciardi shows that, “A team member who feels ‘loved’ by his boss is significantly more likely to see his boss as a good leader. Leading your employees is a natural outgrowth of loving them.”

The study went on to find that three simple leadership approaches can greatly increase the success of your team:

1. Genuinely Care

Above all, be human. Get to know your work team, ask them questions (and genuinely listen to the answers!), and share a little bit of yourself. As in all relationships, getting to know another person is a two-way street and you have to have the courage to be vulnerable sometimes and open up.

It’s the littler things that make a difference–hand-written thank you notes, noticing when an employee goes above and beyond their responsibilities, remembering the name of a spouse or a child, recalling a co-worker’s recent trip or a hobby they enjoy. If your memory can be slippery, jot down notes in an excel spreadsheet (a sheet for each team member) and take a look at those notes before meeting with someone.

Your efforts will make others feel comfortable in the workplace and help them to actually look forward to coming in to work–something that leads to long-term retention.

2. Be Passionate

Your enthusiasm is contagious. Love what you do and demonstrate that love through positivity, a sunny attitude, and excitement. If you are looking forward to taking on a new client, tackling a new project, or meeting a certain goal, share that enthusiasm with your team. Let your positive energy shine through during team meetings, email memos, or one-on-ones.

And if you’re not loving your job? If you’re in a leadership role, that could be a genuine problem. Evaluate your discontentment and ask yourself what’s causing it. Work with a career coach to help you get to the root of the problem and then strategize on how to move forward. Leading with love means you not only show your co-workers love, but that you also love and embrace your leadership role. It’s hard to follow a leader who is unenthusiastic about their work.

3. Be Committed

Commitment is a big part of being a caring leader. Commit to the wellbeing of your employees. Commit to your team’s current projects. Commit to your clients/customers. If you’re truly committed to your team, you will be with them every step of the way, through both their successes and failures. Part of this responsibility means shouldering a good portion of the blame if something goes wrong. As former President Truman said, “The buck stops here.” Those are words to live by.

Part of being committed means investing in your team. Focus on individual and team development by making sure team members are involved in ongoing training. Also, make sure they have the chance to learn from each other (and you!) during skill share or mentoring sessions.

 

How will you step into your role as a caring leader? What can you do to show others you genuinely care, you’re passionate about the work, and you’re committed to both the team and their work projects? No matter how you decide to amp up your love leadership, the important thing is to DO IT. Start today and see what small changes you can make to commit to being a more caring, compassionate leader.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM

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more engaging presentation
Minutes feel like hours. The effects of your mid-morning coffee have long worn off and it takes every last bit of strength to keep your eyes on the presenter at the front of the room. You know how it feels to sit through a boring presentation. Perhaps the only thing worse is being the boring presenter yourself; watching the attention of your audience decrease exponentially. Luckily, there are ways to spare everyone the pain.

Here are five tips that will help you level-up your presentation game:

1) TELL A STORY

Take the main idea within your presentation and frame it in a narrative that contains a beginning, a middle, and an end. Introduce a flaw in the status quo, describe your quest for something better, and show the great potential of what you’ve found. This structure helps your audience feel invested, as though they’re right there with you, navigating the circumstances. A story format is easy for audiences to absorb, and they’re more likely to remember your conclusion.

2) KEEP IT SIMPLE

“Short and sweet,” as they say. Keeping a presentation short means a greater chance that your audience will stay attentive the whole time. This means cutting out any unnecessary information or redundant data. Slides should be free from visual clutter. Too many bullet points means focus pulled away from the presenter’s voice and onto reading the screen. You are conducting your presentation, the powerpoint is not.

Images are your friend. This includes graphs/charts, but again, nothing convoluted or difficult to interpret.

3) GET YOUR AUDIENCE INVOLVED

Active involvement from the audience exerts spontaneity. People are more likely to stay engaged when there’s an opportunity for something unrehearsed to occur. The use of props, asking for a volunteer, leading an activity, doing a demonstration or initiating discussion are all great ways to lift up the energy in the room.

4) SPEAK EFFECTIVELY

What if you could take information that you want to convey, and rephrase it in an enticing way? You can! Use the power of questioning to your advantage. Rhetorical questions work well as transitions and plant curiosity in the listener. You voice is a tool, use it! Exclaim important things! Find a section of your presentation that could use a boost and change your inflection.

Alternatively, take a power pause. A brief pause is an effective way to let a message resonate. It can also replace any dreaded ‘Um’ or ‘Uhh’s.

5) MOVE WITH INTENTION

Don’t underestimate the role of body language. Engaging presenters stand confidently and use hand gestures that reflect the tone of their voice. Try making eye contact with someone long enough to finish a sentence or two instead of continuously scanning the room. Your movements are an extension of your words–your physicality can impact how your words are received.

Regardless of the topic or how experienced you are, following these tips will shut down the snore-factor at your next presentation. Remember that the more you believe what you’re saying is important, the better your audience will listen. Your ideas are worth hearing.

 

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM

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The holidays are upon us and life can easily turn hectic. The stress of maintaining a satisfactory work-life balance has the tendency to amplify during the holidays. Whether you’re rushing to meet end-of-the-year deadlines, plan holiday parties, find (and pay for!) gifts, or prep your family for an out-of-town trip, it’s easy to feel as tightly wound as wrapping paper around a present.

All of this stress is a shame, because the holidays should be a joyous, relaxed time that we spend with close friends and family members. How can you rediscover holiday cheer and find some inner calm? Try a few of these 20 quick tips:

1. Breathe deeply

The steady rhythm of your breath has a calming effect on the mind, much like any repetitive, soothing sound or motion.

2. Eat a healthy lunch

According to Dr. Pat Bass, a healthy diet is an essential element to combating stress.

3. Exercise

Find something that works for YOU and practice it regularly!

4. Relax your mind

Do a crossword puzzle, squeeze a stress ball, paint a picture, doodle in your notebook.

5. Practice yoga/mindfulness

Yoga helps you focus on the ebb and flow of your breath and also releases the tension in your muscles.

6. Schedule “you time”

Write it on the calendar! Set aside some time to do exactly what you want to do.

7. Schedule family time

Be present for your loved ones.

>>Read about three ways to truly live in the moment.

8. Walk outside

Vitamin D is essential for your skin and just being in the outdoors has a revitalizing, rejuvenating effect.

9. Laugh

Laughter reduces stress, according to the Mayo Clinic. Watch a funny movie, read the comics, or go to a comedy show.

10. Be present

Focus on the here and now instead of getting stressed about the future or regretting something in the past. My book, The Ten-Minute Leadership Challenge, devotes an entire chapter to this concept.

11. Network/reconnect with friends/find your support group

We all need a support group. If you have close friends in the area, make an effort to reach out to them from time to time. If not, find a supportive community through meet-up groups, your local community center, or continuing education classes.

12. Indulge in your interests

Do you like to knit? Paint? Practice Tae Kwon Do? Work your interests into your schedule.

13. Massage

Everyone loves a professional massage, but if you’re short on time or don’t want to spend the money, give yourself a hand massage or shoulder rub.

14. Listen to music

“Music calms the savage beast” and it can also reduce tension. Pick your favorite genre and let Pandora find the perfect music mix for you.

15. Practice gratitude

As I mentioned in my November newsletter, a grateful person is generally a happier, more optimistic person.

16. Count/recite a mantra

The rhythm of counting or reciting a mantra can help calm your mind. Additionally, a positive mantra (i.e. “I can do anything,” “I am smart and strong,” or “Nothing can get in my way”) can give you an added confidence boost.

17. Close your eyes

Sometimes closing your eyes is a good way to distance yourself from your troubles. It also helps you focus on your thoughts without letting visual distractions get in the way.

18. Get organized

A neat and tidy desk or house can help focus your thoughts. Too much clutter can lead to feelings of anxiety and stress.

19. Free write

Get your thoughts down on paper. Write whatever comes to mind if you’re feeling overwhelmed and want to sort through a complex issue.

20. Plan a vacation

Even if you don’t plan on going anywhere anytime soon, it’s fun to plan a future vacation. It also gives you something to work towards—a long term reward.

 

Isn’t it time to relax and enjoy the holidays? Take a deep breath and get started with creating a calm, rejuvenating holiday season!

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM

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