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June 11, 2025 Taking Real (Not Performative) Actions

Photo by Kyle Head from Unsplash.com

Have you ever felt like a person or business was putting on a show for their own gain? They may have made some kind of gesture or action that seemed helpful or kind on the surface, but when you looked a little closer, this act was really self-serving or ingenuine. Maybe it was a CEO apologizing (but not really apologizing) for some kind of misstep. Or maybe a business donated to a certain political party…and also donated to the competing party.

Gestures such as these would likely make you pause, do a double-take, and question the authenticity of the person, group, or business. That’s because there is a huge difference between genuine actions and performative ones. Genuine actions come from the heart. They are meaningful and substantial. And most importantly, they are done without the expectation of public acknowledgment or thanks.

On the other hand, performative or symbolic actions lack substance. Often, they are done publicly, to bolster the image of a person or business. The people or organizations that are supposedly benefitting from the performative action come second—they’re an afterthought. The most important thing is the boost the performer gets, whether that boost is related to image, finances, or ego.

Examples of Performative Actions

One type of performative action is supporting a marginalized group during a specific time of year (Black History Month, Women’s History Month, Hispanic Heritage Month, etc.) for the sole purpose of profiting off that group. Or, perhaps a company sends out a cheery office-wide email recognizing an important issue (Happy Mental Health Month! Here is a list of 10 ways to practice self-care…), but then fails to take any real action to improve that issue (therapy programs, mental health leave, grief counseling, etc.).

Performance could also happen on a smaller scale. The late Pope Francis used the season of Lent as an example, saying that although giving something up (such as meat or chocolate) could be noble, it is more meaningful to do good works or take genuine steps to help others. He suggested fifteen simple “acts of love” as an alternative. These included saying “hello” and “thank you” to others, reminding people how much you love them, celebrating others’ successes, and donating to those in need. These small actions might not get you much credit or external recognition, but that’s not the point. The point is to quietly and authentically make the world a better place.

Choosing Authenticity

How do you make sure you’re acting authentically and not putting on a performance? Or, on a larger scale, how can you make sure your business is acting with genuine motives?

A great test is to think about your purpose or intentions (or the intentions of the business). Are you genuinely concerned about a cause and want to help? Or are you more concerned with how your actions are being perceived? Are you okay with receiving zero recognition for your actions? Or are you hoping for praise and accolades? These questions might warrant some contemplation—time to really sit and honestly consider your intentions.

Keep in mind: People can often see through a performance. If you act genuinely and have the right intentions, that will take you a long way in all aspects of life. It’s all about intention and carrying out that intention in a forthright way.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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March 19, 2025 5 Strategies for Being Heard

Photo by Oleg Laptev on Unsplash

Do you sometimes feel like your voice isn’t being heard? Do others tend to dominate the conversation, putting forth their ideas and perspectives without giving you a turn to speak? Whether you’re dealing with interactions in your personal life or the workplace, it is incredibly frustrating to be silenced.

This silencing can happen for a variety of reasons. Maybe you’re naturally quiet or laid back. Perhaps the people dominating the conversation are especially loud or domineering (or, in some cases, even narcissistic). Or maybe the workplace culture or social norms dictate who normally speaks and is listened to. Whatever the case, it is possible to break through the barrier and be heard.

Keep in mind, your thoughts, opinions, points of view, and ideas are valuable. You bring fresh perspectives to the table, and your views are worthwhile. Not to mention, assertive people are the ones who normally get raises and promotions; they’re noticed, and people listen to them. You can be that person. Here are five suggestions to get started:

Enter with Confidence

You set the tone for a conversation as soon as you enter a room or log into a Zoom meeting. Your body language can exude confidence and savviness…or it can show timidness and insecurity. To develop the confidence you need, I suggest preparing as best you can for the meeting or conversation. Do your due diligence and learn whatever background information you need to be a confident contributor. You could even practice reciting a few sentences in the mirror (practicing out loud really does help).

Then, focus on your body language. Keep your shoulders up, head high, and a pleasantly confident expression on your face. Pay attention to what is being said, and understand when your input might be valuable.

Stop Interrupters

If someone interrupts you in the middle of a sentence, put a stop to it, if possible. Sometimes interruptions happen in the natural flow of conversation, but other times they are chronic and consistent and need to be stopped. To stop an interrupter, try holding up your hand and saying something to direct attention back to you. Some examples are:

“Wait. I know you want to jump in, but I wasn’t quite finished.”

“Great point. I’ll address that when I’m done speaking.”

“Hold on, please. I’m almost done making my point.”

Anticipate the Interruption

If interruptions are the norm in certain groups or settings, you can set yourself up for success by preemptively addressing that problem. When you start speaking, try opening with a sentence like, “I would like two uninterrupted minutes to make an additional point.” Or: “I know many of you are eager to share, but I would love to say one thing before anyone else gives their input.” Then, proceed.

By opening with such a statement you’re setting up a clear expectation. You will say your piece, and then others will have a turn.

Find an Advocate/Partner

If your efforts to be heard are not bearing fruit, it may be a good idea to confide in someone else who is regularly in the same meetings or conversations. Confide in this person privately and let them know your frustrations. It’s possible they have no clue that you’re feeling silenced or left out. Once they’re aware of the issue, ask if they would be willing to subtly include you in meetings. This could mean saying something like, “We haven’t heard from Catherine yet. I’m curious if she has any ideas.” Or: “Catherine, you seem to want to say something. What’s on your mind?” Or: “Hold up, Roger. I think Catherine was in the middle of saying something. Let’s hear her out before you take your turn.”

Talk to Your Interrupter

In some cases, depending on your relationship with the person or people who chronically interrupt you, it may be best to be direct. If you feel comfortable enough with someone to have an honest conversation, do so and let them know how you feel. You might say something like the following:

“I always appreciate your enthusiasm in meetings, but lately it feels like there’s no room for my voice. Do you suppose I could have the floor for a few minutes next time?”

“I didn’t get much of a chance to offer my perspective at yesterday’s meeting. At our next one, I would love just two or three minutes of uninterrupted floor time.”

“I had several thoughts during our last meeting, but I didn’t have a chance to express them. Could I kick off our next meeting with a few uninterrupted minutes of speaking time?

I suggest having this conversation in person, rather than over email or a messaging app, so you can talk civilly and not blow things out of proportion.

Don’t let those who are the loudest and most confident (or aggressive) always get air time. You, and your quieter colleagues and friends, have valuable things to say and contribute, and your voices deserve to be heard. With a few intentional strategies and actions, you should be able to amplify your voice and confidently deliver your message.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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January 22, 2025 Why Create a “Comfort List”?

Sometimes we simply need a break. However, even when life gets tough, we do not always step back, breathe, and treat ourselves well. Instead, we do what all those self-help books tell us to do: power through, be “gritty,” adapt a growth mindset, persevere. While it can be useful to keep going at times, sometimes it is necessary to slow down, give yourself grace, and take a break.

Why Take a Break?

Giving ourselves space to breathe is not selfish, and it shouldn’t be a rare luxury. In truth, when we take care of our mental, physical, and emotional health, we empower ourselves to be better and do better. While some believe only long work hours and “the grind” can help you succeed, studies have found that isn’t the case. A team at Harvard Business Review analyzed over 80 studies and found that, “Pausing work throughout the day can improve well-being and also help with getting more work done…taking breaks within work hours not only does not detract from performance, but can help boost it.”

And the benefits go beyond the workplace. When we give ourselves space and time, we are better able to process complex or difficult situations. When we allow ourselves room to think, we can come up with better solutions to overcome personal issues, negative relationship dynamics, and other sticking points. Occasionally taking a meaningful respite can help us to reenergize, regain our patience, and prevent burnout.

Make It Meaningful

One key word in the last sentence is “meaningful.” When we do convince ourselves it’s okay to take a break, we may not know what to do with ourselves. Instead of taking a meaningful break or engaging in an actual form of relaxation, we end up turning on the TV or scrolling through social media. This may be a temporary band-aid, but it can also have the opposite effect. The news might increase our anxiety, and social media might create unrealistic standards for our homes, our relationships, and ourselves. What to do instead?

Consider creating a “comfort list.” This can be a go-to list of items that will help you relax and unwind in a meaningful way. In addition to including your ideas for meaningful breaks/comforts, the list can also be divided into quick, straightforward activities as well as more involved activities. If you need to take a break NOW and don’t have time to engage in anything too elaborate, opt for one of the quicker activities. If you really need some time to unwind, look to the more involved activities.

Some quick, short-term, easy activities for a “comfort list” could include:

  • Reading a chapter in a book
  • Making a cup of tea and doing a crossword puzzle
  • Stretching
  • Going to the movies (by yourself or with someone)
  • Doing a little baking or cooking while listening to a podcast
  • Journaling
  • Meditating
  • Walking outside (by yourself or with a companion)

More involved activities could include:

  • Going to a coffee shop with a book in hand
  • Doing yoga or hitting the gym
  • Taking a cooking class
  • Grabbing a beverage or an appetizer with a close friend
  • Going to the library
  • Heading to a local conservatory
  • Going to a theater production
  • Taking a community education class
  • Volunteering to walk dogs or play with kittens

Even more involved activities could include:

  • Planning a vacation
  • Booking a nearby hotel room for a “staycation” (and hot tub time!)
  • Having a spa day

The next time you’re feeling overwhelmed and on the brink of a burnout, take a look at the comfort list you put together. Which activities might help to rejuvenate you? Do you need to do something right now, or do you have the time and patience to engage in one of the more involved activities? We all need breaks, and this type of list can help you find the self-care you need when you don’t feel creative enough to come up with ideas to relax. Just turn to your list and start getting the (much needed) care you require.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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