February 5, 2020 How to ACTUALLY Learn Something From Conferences
I know how it goes. You attend a professional conference (either by choice or because your company sent you), you learn a few things, you become motivated to make changes…and then you leave and neglect to follow up on any of it.
What good are these events if you never implement anything you learn?
It’s time to change the way we approach conferences. Start with the following four steps:
1. Do Your Homework
Before the conference begins, be sure to look up the schedule and note anything that appeals to you—relevant break-out workshops, lectures on interesting topics, events that might build your network. Going in with a plan helps you be more efficient with your time and prevents you from being roped into a lecture or workshop that might not actually suit your interests.
2. Ask Questions
Once you determine which sessions you’re going to attend, jot down questions you could ask the speaker/presenter. Keeping these questions in mind helps to deepen your relationship with the subject matter and keeps you engaged (if your questions are answered, great! If not, find time to ask them, if possible).
To dive deeper into a topic, ask follow-up questions to fellow attendees as well. Asking open-ended questions such as, “What did you think about [SUBJECT]?” or “What were your take-aways from the presentation?” will stimulate conversation and help keep the topic top-of-mind.
3. Find an Accountability Partner
There’s nothing like a little accountability to help you follow-through on committing to change. If you’re attending the conference with people you know, ask a trusted colleague (or colleagues—the more the better!) if they will agree to be your accountability partner. Say something to the effect of: “I’m really hoping to implement some of the things I learn this coming weekend. Are you hoping for the same? Would you want to do brief check-ins after the conference to make sure we’re both on track?”
Then, follow up! Schedule weekly or bi-weekly check-ins on your calendar (a simple chat over a cup of coffee will probably suffice).
If you’re feeling self-conscious about asking someone to be your accountability partner, try holding yourself accountable by scheduling—and committing to—self-check-ins. Set aside fifteen minutes every week, retrieve your conference notes, and see where you’re excelling and what areas need improvement.
4. Take Notes
Speaking of notes…take them! Jotting down your take-aways (and going over them shortly after the conference) will help you retain the information for longer.
Remember: Many speakers who present at conferences have valuable advice to share. You just have to be willing to listen, absorb it, and act.
Tags: business conference takeaways, get more out of conferences, learn from business conference, learn from professional conferences, Margaret Smith life coach, Margaret Smith Minneapolis career coach, Margaret Smith sales
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- Posted under Changing Your Life, Goals
January 29, 2020 A Better Way to Problem-Solve
“If I had an hour to solve a problem I’d spend 55 minutes thinking about the problem and 5 minutes thinking about solutions.”
Albert Einstein
If you’re like me, you enjoy brainstorming sessions. I’m energized by the creative process—tossing ideas onto a white board and seeing which ones stick. This is typical “yellow energy” behavior (see my post on the four Insights Discovery color energies to learn more). People like me enjoy spontaneous problem-solving, talking through difficulties, and offering off-the-cuff solutions. We also tend to adopt whichever solution seems like the best option, without overthinking it or plunging too deeply into the analytics.
People on the other end of the spectrum (those who tend to lead with more blue energy) are not terribly fond of this method. They like a more analytical approach…and if a solution is offered, they will examine it closely to determine whether or not it might be a viable option.
Neither method is wrong, but both are lacking something in their approach. Some experts argue that focusing too much on solutions is the wrong way to go about problem-solving in the first place. They claim that you (or your team) will ultimately arrive at a better solution if you live in the problem for a while.
The thinking behind this claim goes like this: You can’t really come up with a good solution until you understand the problem inside and out. So, instead either of tossing ideas up on a whiteboard OR getting analytical with potential solutions, this method calls for all parties to take a step back and examine the problem in front of them.
Author and Stanford professor, Tina Selig, calls this approach “frame storming.” She believes that if you want to unlock innovative solutions, you have to “fall in love with the problem.” By spending more time considering the problem, you are more likely to take into account all the factors that are at play. Who is affected? How? Does this particular problem create other problems? Would one type of solution only partially solve the problem or, perhaps, solve it for a short period of time?
Considering the problem might be a way to bring people like me (yellow energy!) together with more analytical types. This approach forces everyone to slow down and consider the dilemma in front of them, before moving to take action.
So, next time you and your team are faced with a sticky problem that requires an answer, try “frame storming.” Agree to spend more time immersed in the issue at hand before even considering moving to a solution.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
NOW LIVE: CHECK OUT MARGARET’S NEW ONLINE LEADERSHIP COURSE.
Tags: better problem solving, better team dynamics, better team problem solving, consider problem to solve, frame storm not brainstorm, margaret smith career coach, problems before solutions
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- Posted under Communication, Teamwork
January 23, 2020 4 Vocal Tricks to Be HEARD
Have you ever noticed some people have the type of voice that commands attention? When they start speaking, the room listen. People pay attention.
Even if you do not naturally have a “sit up and take notice” voice, there are still steps you can take to improve your vocal tendencies and help yourself be heard. After all, what you’re saying isn’t necessarily as important as how you say it. A study by a UCLA professor found that a full 38% of our impression of someone is formed by their vocal quality, while only 7% of our impression is formed by their message (the remaining percent has to do with body language and facial expressions).
In short, vocal tone and inflection is important. Here are 5 ways to improve yours:
1. Know Yourself
Pay attention to how you talk and how your voice might be perceived. To do this, it’s helpful to record yourself speaking (as uncomfortable as that may be!), play it back, and pay attention. Is your voice low or high? Fast or slow? How do you emphasize words? Do you include a lot of filler language such as “like” or “um?”
Knowing how you speak gives you a baseline for how to improve.
2. Lower Your Voice
According to an article by Susan Berkley in BottomLine magazine, a study revealed that a lower voice (for both men and women) makes that person seem “more competent and trustworthy than those with a raised pitch.” She goes on to say that you can work on talking at a lower pitch by placing your hand on your sternum (for women) or beneath your sternum (for men) and strive to create a vibration.
NOTE: You never want to seem inauthentic when you’re speaking, so don’t try to go too deep. Just lower your voice so it’s still within your natural range.
3. Pay Attention To Pacing
There’s a balance between talking too quickly and talking slowly. If you tend gab at a mile-a-minute, it may be difficult for people to keep up, and you’ll eventually lose them. On the other hand, if you speak too slowly, you may leave room for people to interrupt or talk over you.
Practice speaking at a comfortable pace (again, record yourself OR, if you’d really try to nail your pacing, try joining Toastmasters). Be sure to ask questions as you go, so you can gauge how engaged your audience is.
4. Practice What You Will Say
If you’d really like to be heard, it’s worth it to practice what you’re going to say before actually saying it. This way, you’ll go into the conversation with more confidence and sound more sure of yourself. When you practice, make sure to focus on eliminating filler words such as like, uh, um, or ah. Also pay attention to your pitch and pacing.
You deserve to be heard. Try putting one or two of these tips into practice and let me know how it goes! Also, if you have other tips to share, I’d love to hear them.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
NOW LIVE: CHECK OUT MARGARET’S NEW ONLINE LEADERSHIP COURSE.
Tags: Be heard at work, find voice work, let your voice be heard, margaret smith career coach, Margaret Smith professional speaker, vocal tricks to be heard
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- Posted under Advice from a Life Coach, Communication, Thrive at Work
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