March 15, 2023 A Better Way to Problem Solve
A version of this post was first published on January 29, 2020.
“If I had an hour to solve a problem I’d spend 55 minutes thinking about the problem and 5 minutes thinking about solutions.”
Albert Einstein
If you’re like me, you enjoy brainstorming sessions. I’m energized by the creative process—tossing ideas onto a white board and seeing which ones stick. This is typical “yellow energy” behavior (see my post on the four Insights Discovery color energies to learn more). People like me enjoy spontaneous problem-solving, talking through difficulties, and offering off-the-cuff solutions. We also tend to adopt whichever solution seems like the best option, without overthinking it or plunging too deeply into the analytics.
People on the other end of the spectrum (those who tend to lead with more blue energy) are not terribly fond of this method. They like a more analytical approach…and if a solution is offered, they will examine it closely to determine whether or not it might be a viable option.
Neither method is wrong, but both are lacking something in their approach. Some experts argue that focusing too much on solutions is the wrong way to go about problem-solving in the first place. They claim that you (or your team) will ultimately arrive at a better solution if you live in the problem for a while.
The thinking behind this claim goes like this: You can’t really come up with a good solution until you understand the problem inside and out. So, instead either of tossing ideas up on a whiteboard OR getting analytical with potential solutions, this method calls for all parties to take a step back and examine the problem in front of them.
Author and Stanford professor, Tina Selig, calls this approach “frame storming.” She believes that if you want to unlock innovative solutions, you have to “fall in love with the problem.” By spending more time considering the problem, you are more likely to take into account all the factors that are at play. Who is affected? How? Does this particular problem create other problems? Would one type of solution only partially solve the problem or, perhaps, solve it for a short period of time?
Considering the problem could also be a way to bring people like me (yellow energy!) together with more analytical types. This approach forces everyone to slow down and consider the dilemma in front of them, before moving to take action.
So, next time you and your team are faced with a sticky problem that requires an answer, try “frame storming.” Agree to spend more time immersed in the issue at hand before even considering moving to a solution.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
HER NEW EBOOK IS CALLED A QUICK GUIDE TO COURAGE.
Tags: better way to problem solve, improve workplace problem solving, margaret smith career coach, Margaret Smith LP of Insights, proactive problem solving at work, problems before solutions
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- Posted under Communication, Discussions, Teamwork
March 8, 2023 The Courage to Change Your Mind
A version of this post was first published on July 29, 2020.
“Sometimes a hypocrite is nothing more than a man in the process of changing.”
Brandon Sanderson, Author of Oathbringer
It takes courage to admit when you’re wrong, and it takes even more courage to shift your perspective and open yourself to change. The older we get, the easier it is to do things the same way day in, day out. We become entrenched in our beliefs, and it becomes more and more difficult to shift our way of thinking.
In psychology, this “set in your ways” attitude is called mental rigidity.
While it’s normal and healthy to have a routine, mental rigidity goes a step further. It limits how you see the world, makes you less adaptable, and causes you to be closed off to new ideas or perspectives. As one article puts it, “Mental rigidity cuts off the wings you need for imagination, improvement, and exploring new places.”
Mental rigidity can also make it difficult to have empathy–to walk a mile in another’s shoes. We become accustomed to one reality, one way of life, and that becomes the ONLY way. However, different people hail from different backgrounds and have different experiences and beliefs. We can’t necessarily KNOW what another person is thinking or feeling, but we can attempt to UNDERSTAND.
When you introduce yourself to different perspectives, beliefs, and vantage points, you do something a little scary: You open yourself to the possibility that your deeply entrenched attitudes and ways to thinking might change.
Change is never easy, especially when others expect you to remain the same. When you begin to shift your perspective or beliefs, you might face criticism from those who think you’re a “hypocrite” or “wishy-washy.”
I challenge you to stick to your guns and make an honest effort to change, if you believe that change is necessary. Recognize that you are doing yourself a service in the long run, and others’ snide remarks can’t stop you from continuing to learn and grow.
On the same token, be gracious to those who change their minds. No one has all the answers, and it’s okay to learn and evolve. In fact, it is healthy.
So, be fearless. Challenge your assumptions and be bold enough to get uncomfortable. It is only when we dare to step outside our comfort zones that we can truly expand our horizons and potentially change our points of view.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
HER NEW EBOOK IS CALLED A QUICK GUIDE TO COURAGE.
Tags: changing mindset, Changing Your Mind, courage to change your mind, Margaret Smith life coach, Margaret Smith Minneapolis career coach, Personal Growth
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- Posted under Advice from a Life Coach, Changing Your Life, Transitions
March 1, 2023 The “I Already Won” Mentality
A version of this post was first published on March 10, 2021.
How do you feel when you know something is a “sure thing?” When actions are so familiar and easy—driving a car, making a familiar recipe, doing a daily task at work—you do them almost automatically. You know you’ll achieve what you’ve set out to do. These everyday, routine tasks can be thought of as wins—tiny victories that are a sure bet.
But what if we dared to believe that other, bigger actions were also wins? What if we assumed we will give a flawless presentation, sign on a new client, or solve a problem?
There’s a certain amount of confidence and ease that accompanies this “I already won” mentality. If you’re certain, for instance, that you’re going to sign on a new client, your body language, tone, and the content of your speech changes. You convey that this action will happen. It’s inevitable.
Using the above example, you might start speaking to the potential new client using different language and terms. You might say, “When we start working together,” instead of “If we end up working together.” Or, you might say, “You’re going to love X, Y, and Z,” instead of, “If we work together, you’ll enjoy X, Y, and Z.”
Using stronger, more confident language is only one positive side effect of an “I already won” mentality. You’ll also find that your body language changes. You may become more relaxed and less anxious or tense. You won’t sound desperate to land the client or nervous that you said the wrong thing. When your body language relaxes, you’ll end up seeming more approachable and inviting—qualities people tend to appreciate.
When you’re confident that you will achieve a certain victory, you start moving beyond the stage where you worry and fret about the outcome and begin thinking about what you will do once you’ve accomplished what you’ve set out to do. This way of thinking is productive and forward-looking.
And what happens if you DO fail?
It’s bound to happen at some point, but my best advice is this: Don’t dwell on it. It likely wasn’t your confidence or approachability that was the problem; it was something else. Maybe a potential client simply couldn’t afford your offering. Maybe you didn’t get that promotion because you needed to have a certain certificate. Maybe the timing simply wasn’t right. Whatever the case, it’s best to pick yourself up, re-strategize, and keep moving forward.
With confidence.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
HER NEW EBOOK IS CALLED A QUICK GUIDE TO COURAGE.
Tags: confidence and success, confidence-boosting techniques, I already won mentality, margaret smith career coach, Margaret Smith life coach, positive mentality, winning mentality
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