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Creating Successful Leaders

Category Archives: Thrive at Work

Delegate effectively

What can you achieve by DELEGATING?

You’re up to your eyeballs with work, scrambling to complete projects, catch up with clients, and put out fires…all while trying to keep on top of email and maybe grab some lunch at some point! You work late, get home after dark, and can only think about work as you zone out in front of the television. The next day, your boss calls you up and asks you to take on a new client. As usual, you say yes.

Sound like a familiar story?

Unfortunately, many of us are afraid to ask others for assistance when we’re feeling overwhelmed. We think it shows weakness or a lack of dedication. We’re afraid we will appear incapable, or that it will even affect our chance of promotion.

In most cases, however, the positive aspects of delegation far outweigh the negative aspects. Here’s what happens when you delegate:

1. You prevent burnout

Delegation helps you work at a more sustainable, healthy pace, rather than a frantic pace that will leave you exhausted and unhappy.

2. You achieve better results

Instead of doing a dozen projects with mediocre results (which is definitely not promotion-worthy behavior), you can focus on a couple of projects and achieve quality results.

3. You gain focus

It’s a good idea to delegate tasks to other people that do not fall into your areas of expertise. Instead, focus on the areas in which you excel and continue building your skills in those areas.

4. You create healthy boundaries

If people know you will say yes to any and every project, they will begin taking advantage of you. Draw a line in the sand and either say no (here are a few diplomatic ways to do that) or delegate.

5. You exhibit strong leadership

By pragmatically delegating to others, you demonstrate that you have a clear understanding of your team and what makes them tick. You also show that you trust your co-workers enough to let go of the reins and let them take over an assignment.

 

Of course, it’s a good idea to be thoughtful and tactful when you delegate. Don’t try to shuffle your work off to someone who also has no time or interest. Instead, consider your co-workers’ talents and their availability.

If you are a leader, dole out assignments with care. Explain to each person why you selected him or her for the task at hand. Be sure to let that person know you are available to answer questions or point them toward available resources.

If you are not in a leadership position, your delegation may look a little different. When someone asks you to take on a project, counter by telling them that you have far too much on your plate at the moment and say something like, “Have you considered Rosa? She excelled in a similar project last quarter and I think she has some availability.”

And if things are really out of hand with your current workload, you may want to have a sit-down meeting with your boss and explain your position. Remember: it’s always a good idea to check your co-workers’ availability and interest in a new project before name-dropping them.

Start working smarter. Delegate wisely and open up new possibilities in your career.


MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM

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The #1 Way to Grow Your Career

There are many ways to grow and flourish within your career. You can take classes or expand your skills through research and application. You can find a mentor and learn from their experiences. You can take on new and diverse projects in order to stretch yourself and your abilities.

But at the heart of it all is one key element: the ability and the willingness to be COACHABLE.

When you’re coachable, you open yourself up to possibilities. You acknowledge that you don’t know everything and are willing to accept feedback and learn. You admit that you are sometimes wrong and look for ways to improve your current way of thinking/doing/behaving.

It isn’t always easy to be coachable. Many of us (especially if we’ve been in the same job for quite a while) tend to believe that our way is the best and leave little room for criticism or critique. It’s time to turn that kind of thinking around.

Start by asking for feedback.

Regularly ask your co-workers and superiors for feedback and then LISTEN to what they have to say. It doesn’t have to be in a formal meeting; it might be as simple as approaching a co-worker and saying, “Hey, Sally. How do you think my presentation went? Would you have changed any of the slides? Or maybe emphasized other material?”

Ask clarifying or follow-up questions if need-be. And remember to keep your defensive side in check! Even if you don’t agree with the feedback, take it gracefully. Say something like, “That’s an interesting take, Sally. I hadn’t seen it from that angle before.”

Keep in mind that not all feedback is quality feedback. Take your time to mull it over or get a second opinion (For more tactics and tricks on how to receive and utilize feedback, please see December’s newsletter).

When you’re coachable, you seek to expand your knowledge. Beyond soliciting feedback, start exploring ways to build or update your skills through webinars, in-person classes, training workshops, or one-on-one meetings with experts in your field. If your workplace is not proactive in seeking those opportunities, you may have to hunt for them on your own. Don’t be afraid to approach your boss and ask if the company could sponsor you (and your co-workers) in a specific learning program. If nothing else, you’ll open up a dialogue about advanced training.

Another way to grow your skills through coaching is to seek a mentor or be a mentor.

If you’re new to a company, new to a certain position, or seeking to advance within the company, a mentor can help you achieve those aims. If your workplace doesn’t have a formal mentoring program, seek a mentor on your own and invite that person to meet with you every now and again. Start small! You might scare people off if they think mentorship is too big of a commitment. Ask if they’ll meet with you for lunch once or twice a month, and go from there.

On the flip side, if you’ve been with your company a while, consider being a mentor. As a mentor, you’ll learn to see the company with new eyes and you may begin to explore the company and your position in ways that you hadn’t previously considered.

You have endless potential! Grow and evolve in your career by being coachable.

 

Seeking further guidance? Please feel free to contact me today.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM

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the right way to get angry

Picture this: You’re late to work because traffic was moving at a snail’s pace, which caused other drivers to get irritable and cut you off on the road. When you finally get to work, you find a Post-it note on a stack of papers on your desk that says “Need this by the end of the day.” You grumble about the huge pile of work and decide to make a cup of coffee. When you take your first sip, the coffee burns the roof of your mouth and you end up spitting it out…all over your white shirt.

Have you ever had a day like that? I know I have! How do you react? How can you turn such a disastrous day around?

A big part of the solution rests with you. How you handle the anger that’s undoubtedly bubbling within you can either make or break your day. But that’s easier than it sounds!

When many of us feel angry, we tend to react in one of two equally unhealthy ways:

  1. Bottle up the anger and hope things will get better.
  2. Let our anger flow forth and land on everyone and everything around us.

Research shows that neither method is ideal. Bottling up your anger can make it worse and can increase stress and anxiety. Venting your anger, on the other hand, can intensify your feelings and damage relationships with those around you.

So, what can you do?

One way to temporarily cool your jets is to practice steadying your breathing and counting or repeating a mantra in your head. Once you’ve gained control, assess the current situation that’s making you angry and LOOK FOR THE GOOD in it. Even terrible situations have silver linings. Take the story at the beginning of this blog post:

  1. Even though traffic was slow, you didn’t get in an accident and your car is running just fine
  2. Even though your boss gave you a pile of work, you are employed and capable. You are a problem-solver and can either figure out how to do the work or talk with your boss and negotiate.
  3. Even though you burned your mouth and spilled coffee on your shirt, it’s great that you have access to coffee and have the means to purchase a shirt. You’re luckier than many people out there.

See? If you dig into your frustrations, you can find bits of goodness embedded in them.

Another tactic you can utilize is practicing empathy. If other people are causing you to get angry, ask yourself why that might be. Put yourself in their shoes and consider if they are being a pain in the neck because they’re going through a rough patch. It could be that something terrible is happening in their lives that you’re not aware of. Before you combat anger with anger, take a moment to find compassion. Ask questions (if you feel comfortable doing so) and aim for understanding.

You can get a handle on anger. As researcher Albert Ellis said, “You don’t get frustrated because of events, you get frustrated because of your beliefs.” Work on your belief system. Believe that the world is not out to get you. Believe there is always something positive embedded in the negative. Your thinking can change your life.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM

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