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Creating Successful Leaders

Category Archives: Thrive at Work

As a career coach, I’ve talked with many people who have expressed disappointment about not getting what they wanted in their professions. They didn’t get the raise, the promotion, or the project they wanted. They were passed over for a team leader role or to organize a committee. But when I inquired about whether they asked for these things, I’m usually met with blank stares or questions. “Ask for a raise? I can do that?” Yes, and you should.

Why Ask

In the business world, many of us are either indirect or we assume it isn’t proper to ask for something like a promotion. I agree that this isn’t something to do lightly, and it should be approached with a certain amount of grace and tact, but that doesn’t mean you shouldn’t do it. Managers, supervisors, and C-suite executives are often busy people. They may be in charge of large teams, and they might not be the best at keeping track of their people’s aspirations and abilities. When you ask for something, that gets the attention of your higher-ups. Suddenly, you’re on their radar, and you are seen as someone with initiative and motivation. Additionally, your manager will know exactly what you’re aiming for; they’ll gain a crystal-clear understanding of your aspirations. Those are all compelling reasons to ask for what you want, but how do you do it in a way that doesn’t come across as aggressive or pushy?

How to Ask Tactfully 

When it comes to putting forth what you want from your career, it’s best to have a strategy. Think about what you will say, how you will say it, and the circumstances in which you will deliver your ask. I suggest aiming for the following: 

Choose a One-on-One Setting 

Private meetings are best for big asks. Asking for a raise or a change in roles in front of a group is awkward and tacky, and it puts your team leader on the spot. Instead, plan to give your ask during a one-on-one meeting. If you do not have one set up, request one. 

Work it in Naturally 

To avoid conversational whiplash, do your best to deliver your ask at a natural moment. If you are talking about a current project, you might say: “I’ve actually been thinking about this project a lot and wondering if my performance and results have been enough to earn me a promotion. Would you be open to talking about that?”

Build Your Case 

Enter the conversation armed with relevant information. If you have performed well in a recent initiative, received a positive review, made a measurable contribution, or did something else of note recently, be prepared to talk about it in specific details. Referring back to the example involving a recent project, you might say something like: “I don’t know if you’ve had a chance to review our team project on X, but I’m happy with the results. On an individual level, I came up with a solution that increased customer purchases of Y product by 18%.”

Practice Your Pitch

It can be awkward asking for what you want. To avoid stumbling over your words, try rehearsing what you’d like to say in the mirror or with a partner. Practice until it feels natural. 

Open the Door for Dialogue

When you make your ask, it’s a good idea to present it as something that warrants further discussion. Make it clear that you do not require an immediate answer (no one likes being put on the spot), but also convey that you’d like to talk about the situation in more depth. After you’ve built your case, you could say something like: “Would you be willing to discuss the possibility of a pay raise?” OR: “Given my evolving skill set, are you open to discussing a shift in my role and daily responsibilities?”

Asking for what you want takes courage, but I suggest taking the leap and doing it. Just make sure you properly prepare and approach the ask with as much grace and strategy as possible. Oftentimes in life, we do not get what we do not ask for.


MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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Photo by Oleg Laptev on Unsplash

Do you sometimes feel like your voice isn’t being heard? Do others tend to dominate the conversation, putting forth their ideas and perspectives without giving you a turn to speak? Whether you’re dealing with interactions in your personal life or the workplace, it is incredibly frustrating to be silenced.

This silencing can happen for a variety of reasons. Maybe you’re naturally quiet or laid back. Perhaps the people dominating the conversation are especially loud or domineering (or, in some cases, even narcissistic). Or maybe the workplace culture or social norms dictate who normally speaks and is listened to. Whatever the case, it is possible to break through the barrier and be heard.

Keep in mind, your thoughts, opinions, points of view, and ideas are valuable. You bring fresh perspectives to the table, and your views are worthwhile. Not to mention, assertive people are the ones who normally get raises and promotions; they’re noticed, and people listen to them. You can be that person. Here are five suggestions to get started:

Enter with Confidence

You set the tone for a conversation as soon as you enter a room or log into a Zoom meeting. Your body language can exude confidence and savviness…or it can show timidness and insecurity. To develop the confidence you need, I suggest preparing as best you can for the meeting or conversation. Do your due diligence and learn whatever background information you need to be a confident contributor. You could even practice reciting a few sentences in the mirror (practicing out loud really does help).

Then, focus on your body language. Keep your shoulders up, head high, and a pleasantly confident expression on your face. Pay attention to what is being said, and understand when your input might be valuable.

Stop Interrupters

If someone interrupts you in the middle of a sentence, put a stop to it, if possible. Sometimes interruptions happen in the natural flow of conversation, but other times they are chronic and consistent and need to be stopped. To stop an interrupter, try holding up your hand and saying something to direct attention back to you. Some examples are:

“Wait. I know you want to jump in, but I wasn’t quite finished.”

“Great point. I’ll address that when I’m done speaking.”

“Hold on, please. I’m almost done making my point.”

Anticipate the Interruption

If interruptions are the norm in certain groups or settings, you can set yourself up for success by preemptively addressing that problem. When you start speaking, try opening with a sentence like, “I would like two uninterrupted minutes to make an additional point.” Or: “I know many of you are eager to share, but I would love to say one thing before anyone else gives their input.” Then, proceed.

By opening with such a statement you’re setting up a clear expectation. You will say your piece, and then others will have a turn.

Find an Advocate/Partner

If your efforts to be heard are not bearing fruit, it may be a good idea to confide in someone else who is regularly in the same meetings or conversations. Confide in this person privately and let them know your frustrations. It’s possible they have no clue that you’re feeling silenced or left out. Once they’re aware of the issue, ask if they would be willing to subtly include you in meetings. This could mean saying something like, “We haven’t heard from Catherine yet. I’m curious if she has any ideas.” Or: “Catherine, you seem to want to say something. What’s on your mind?” Or: “Hold up, Roger. I think Catherine was in the middle of saying something. Let’s hear her out before you take your turn.”

Talk to Your Interrupter

In some cases, depending on your relationship with the person or people who chronically interrupt you, it may be best to be direct. If you feel comfortable enough with someone to have an honest conversation, do so and let them know how you feel. You might say something like the following:

“I always appreciate your enthusiasm in meetings, but lately it feels like there’s no room for my voice. Do you suppose I could have the floor for a few minutes next time?”

“I didn’t get much of a chance to offer my perspective at yesterday’s meeting. At our next one, I would love just two or three minutes of uninterrupted floor time.”

“I had several thoughts during our last meeting, but I didn’t have a chance to express them. Could I kick off our next meeting with a few uninterrupted minutes of speaking time?

I suggest having this conversation in person, rather than over email or a messaging app, so you can talk civilly and not blow things out of proportion.

Don’t let those who are the loudest and most confident (or aggressive) always get air time. You, and your quieter colleagues and friends, have valuable things to say and contribute, and your voices deserve to be heard. With a few intentional strategies and actions, you should be able to amplify your voice and confidently deliver your message.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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Worry is a normal human emotion that certainly has its place. It can help us to be more cautious, learn from mistakes, and plan. However, it can also take over our brains and our reasoning. It can paralyze us with fear, make us feel anxious, or flood us with pessimism. This type of worry isn’t productive. In fact, it’s counterproductive. But once we begin to fret about something, it can sometimes be difficult to stop.

How do we end the tailspin of worry and start moving forward productively? One way is to replace worry with action.

Why Do We Worry?

To start, it is useful to consider why we tend to worry. Worrying is all about anticipation—thinking about potential negative outcomes that might occur in the future. We worry when we sense that something bad is about to happen, or when a situation is spiraling out of control.

And sometimes we have good reason to worry. If we’ve experienced similar situations in the past, for instance, we might assume that the current situation will turn out the same. Or, all signs might point to a negative outcome. Or, we have information that indicates things will go poorly.

On the other hand, some worries come from sources that cannot necessarily be trusted. For example, if people around you are worrying about something (an office project, the housing market, the cost of eggs), that might cause you to also worry, even if their fears are unfounded. Additionally, with so much false information and clickbait flying around social media (and the internet, in general), you might find yourself worrying about things that are blown out of proportion or are downright untrue.

While someof your worries might be reasonable and rooted in facts, that doesn’t mean it pays to worry. If you get too caught up in your fears, you don’t do yourself any favors. Instead of falling down the rabbit hole, it’s better to face your worries and use them productively.

Turning Worry into Action

One of the best ways to combat worries is by converting them into actions. Start by taking the time to analyze what is causing your anxiety. Then consider whether you have any sway over the outcome.

Thinking about the root of your anxieties, ask yourself, “What steps can I take to influence the future?” For example, if you’re worried about how a client will react to a certain work project, how can you modify the project to better align with the client’s expectations? Can you give a better presentation to the client? Or redo part of the project? Could you, perhaps, express your fears to your team and ask for their advice? All of these actions are productive and can potentially have a positive impact.

Sometimes, the things that occupy our minds and cause us to worry are things that seem far beyond our control. In that case, we can acknowledge that we are not entirely in charge of the outcome, but we can do our best to move the needle in a positive direction. For example, if you are worried about the current state of politics and the government, you could put some of your energy into volunteering for political campaigns, human rights organizations, or political nonprofits. Another example: if you’re worried about children’s education in the US, you could volunteer at a school, support after-school programs, mentor a student, or donate to organizations focused on education.

Other actions you could take include talking with others about the issues you care about, blogging about them, donating time or money, or starting local or neighborhood groups. These are all great ways to focus your anxieties into action.

While you may be a small fish in a large pond, you have the power to make a difference, even in your own small sphere of influence. If you find yourself worrying about something nonstop, that may be a sign to pause, think about the root cause of your fears, and consider what small actions you could take to produce a positive outcome. Even if something feels beyond your control, your actions can still make a difference to someone (and that, alone, is huge).

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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