Category Archives: Communication
June 15, 2022 Become a Remote Workplace Mentor

The COVID-19 pandemic brought about unprecedented changes to nearly every aspect of our lives including the ways in which companies, both small and large, conduct their work. Out of necessity, many businesses made the shift from the traditional 9-5 “in-office” workdays to a less rigid “work from home” model. The remarkable benefits of increased flexibility, non-existent commutes, and the elimination of expensive childcare for many working parents has swayed organizations to continue with this arrangement in the post-pandemic world.
Despite the plethora of advantages, this new work style has the potential for the lines of communication between colleagues to become frayed as people complete their work independently and on their own schedules. The need for workplace mentors has not changed, however, and you’ll need to find creative solutions to bridge the distance between yourself and the people you advise.
BE FLEXIBLE
Remote work allows for people to be more intentional about how they plan their calendars and how and when they interact with people. Consider creating a document in the cloud for you and the people you work with to share thoughts throughout the week asynchronously, so when you come together in your virtual meetings, you have thoughtful talking points and ideas to build on. This ongoing effort allows for you and your mentee to closely collaborate in meaningful ways even without the face-to-face options.
BE CONSISTENT
While some aspects of your schedule may be more flexible, the need for regular, dependable check-ins with your mentee(s) should be non-negotiable. Weekly meetings can provide comfort for workers who may be struggling with balancing responsibilities remotely. The assurance that you have carved out time specifically for their questions and ideas promotes employee well-being that benefits them personally and professionally. If urgent questions arise throughout the week, or you can’t make a regularly scheduled meeting, communicate that, reschedule, and follow-up with answers to questions promptly.
BUILD INDIVIDUAL RELATIONSHIPS
Honest and open communication is key. Ask your mentee to identify any areas that they would like to grow, and work in tandem to create a realistic plan that can be put into action. Remember that since your mentee won’t physically see you in the office, you’ll want to find inventive ways to be visible, accessible, and approachable. Reaching out to people outside of regularly scheduled meetings for quick “check-ins” can be a great way to offer support in the online world.
ACKNOWLEDGE ACHIEVEMENTS
Recognize professional accomplishments that your mentee has been working hard to attain. Give people unprompted shout-outs in meetings and highlight the value that person brings to your organization. Be sure to celebrate both the small successes and the big victories equally. Consistent recognition makes people feel noticed and appreciated and promotes a strong sense of community and optimism for everybody.
The relationship you build with your mentee should have just as much value for you as it does for them. Consider this a mutual exercise in building trust, extending your professional networks, honing your communication skills, and sharing new, diverse perspectives and experiences with one another. With these tips, you’re sure to build lasting relationships with the people that you work with.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
HER NEW EBOOK IS CALLED A QUICK GUIDE TO COURAGE
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.
Tags: becoming a mentor, improve WFH mentoring skills, leadership coach Margaret Smith, margaret smith career coach, Mentoring and leadership, remote workplace mentor, the WFH mentor
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- Posted under Communication, Leadership, Tips for Improving Interactions
June 8, 2022 It’s Time to Ask for a Raise (4 ways)

With the Great Resignation and a nation-wide worker shortage, employers are scrambling to both hire new staff and retain the people they already have. It’s an employee’s world right now, so why not use this opportunity to ask for a raise?
If you’ve been with your company for more than a couple years, you are a valuable asset that cannot easily be replaced. You know your company’s systems, goals, visions, and approaches. You’re familiar with your co-workers, as well as the resources you can use to get your job done. On average, it takes $4,000 to hire a new employee, and that doesn’t include all the expenses associated with training and/or mentoring. Your company would rather retain their current employers, especially if they’re performing well.
Of course, it doesn’t make sense to ask for a raise if you just earned one OR if you’re underperforming OR if you’ve only been working at your company for a matter of months. However, it does make sense to ask for a raise if:
- You are a high performer or active contributor
- You are taking on more work than ever
- You feel you are worth more than what you’re paid
- Fellow employees in similar roles are paid more than you
- People in your field are receiving better pay at other companies
These are all reasons to ask for a raise.
If you feel like you’ve earned it, you probably have. So, why not ask for it? According to Ramit Sethi, author and founder of I Will Teach You To Be Rich.com, “Just one $5,000 raise, properly invested, can be worth $1 million over your career.”
Sounds great, right? But you can’t just waltz into your boss’ office and demand an extra $5K a year. You have to develop a thoughtful, thorough plan. Here’s how:
List the reasons you deserve a raise.
Take time to evaluate the work you’ve done over the last year or two. What projects stand out? What are some specific instances where you’ve truly shined? When have you added to the profitability of your organization? Collect as many specific facts as you can (Of course, it helps if your boss already knows about your accomplishments, but that’s a subject for a different blog post). Practice talking about your accomplishments in the mirror or with a close friend or spouse. Why? You want to sound as natural as possible when you have this conversation and not like you’re rattling off a list.
Arm Yourself with Confidence.
Don’t be shy about asking for a raise. Believe you’ve earned it and demonstrate, with confidence, the reasons why you should get it. However, don’t overdo it and let confidence turn into cockiness. Just be authentic, sincere, and assertive in your request.
Have a specific dollar amount in mind.
Do your research. Know what other people in the company are making and know what other people in your industry are making. Don’t be outlandish in your request, but don’t sell yourself short either.
Talk about the future.
It’s a good idea to demonstrate you are ready to continue to do great work for the company. As Carolyn O’Hara writes in an article for the Harvard Business Review, “Lay out your contributions, then quickly pivot to what you hope to tackle next. Assure your boss that you understand his or her pressures and goals, and pitch your raise as a way to help achieve those goals.”
And if your boss turns you down? That’s a possible outcome and you have to be prepared to accept it. But don’t get discouraged. The fact that you asked for a raise shows initiative, career-mindedness, and tenacity. It also demonstrates to your boss that you know what you’re worth and he or she will have to give you a raise at some point down the road or risk losing you. So, be fearless! You don’t get what you don’t ask for.
Tags: ask for a raise, employee leverage great recession, great recession and asking for a raise, how to ask for a raise, margaret smith career coach, raise strategies, time to ask for a raise
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- Posted under Communication, Goals
May 18, 2022 Why Foster Community?

That old saying “no man is an island” still rings true today. We are all connected with others in myriad ways, and we all depend on a large network of people to do our work, enjoy life, and, frankly, to survive. The CEO of a company might receive most of the fame and recognition, but that person’s success is intrinsically linked to others—their mid-level managers, the company custodians, the IT support team, the customers who believed in the company and its offerings.
This interconnectedness extends to our personal lives as well. We rely on the farmer to harvest food, the construction crew to repair our roads, the teacher to educate our children. I often see this community and interconnectedness at play with my grandson. He and his parents rely on care from a network of people. It truly “takes a village” to raise a child.
It’s hard to overemphasize the importance of community.
A strong community offers support, resources, and guidance. It not only provides us with necessities, but uplifts us and motivates us to keep going.
Today, we might find a sense of community and belonging in a variety of places—through work, family, online forums, volunteering. However, while it’s possible to be more interconnected than ever before, people are now lonelier and more depressed than ever. In the U.S., loneliness has been steadily increasing since 2015 (especially among younger generations), and that trend has been noted across the globe, as well.
Why is that? Why is our highly networked world lonely?
From my observations and research, I believe this has to do with the quality of our connections, rather than the quantity. One of your Twitters posts might be liked by 5,000 people, but do you really know any of them? You might engage in a webinar with 200 other individuals, but are you really talking to each other and getting to know one another on a deeper level?
At this point, you may be wondering, “So what? Why does it matter if people are lonely?”
Aside from the mental and emotion toll loneliness can cause, it has been linked to many physical side effects such as an “increased risk of mental health issues, heart disease and even death.” The Campaign to End Loneliness reports that, “Research shows that the impact of poor social relationships on mortality is comparable to the impact of smoking 15 cigarettes a day and consuming alcohol, and exceeds the impact of physical activity and obesity. Lonely individuals are at higher risk of hypertension, poor sleep, and the onset of disability.
So, what do we do?
I challenge you to seek out meaningful, real-world connections. Get to know your neighbors, host a barbeque, volunteer in your community, join an in-person networking or hobby group. If you are already connected with a number of other people, I challenge you to strengthen those connections by making an effort to be in touch, sending the occasional greeting card, or arranging a lunch or coffee date. You can also go the extra mile by reaching out to those who you suspect to be socially isolated (elderly friends, those who have limited access to reliable transportation, new parents!) and offer your support.
Community is created through conscious connections, not just through liking someone’s social media post in passing. It’s made by asking others about themselves and reciprocating by opening up and being a little vulnerable. Let’s dare to strike up conversations and make connections! Let’s strive to consciously foster community.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
Her new eBook is called A Quick Guide to Courage
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.
Tags: benefits of community, Building Community, fostering community, loneliness epidemic and community, Margaret Smith life coach, Margaret Smith Twin Cities, why foster community

