Tag Archives: margaret smith leadership
July 19, 2023 5 Traits of a Highly Effective Leader

If you’ve been lucky enough to work for an excellent leader, you know what a game changer it can be. You feel energized and motivated to come into work. Your role is clear, and you understand how it fits into the bigger picture. If any problems arise, you know you can discuss them candidly without fear of belittlement or retribution. But what traits, specifically, mold someone into a leader like this? And how can you become such a leader?
In my experience as a leadership coach, I’ve identified several traits that make a good leader (I discuss ten of them in my book The Ten-Minute Leadership Challenge and elaborate on these traits in my online course). Though there are many personal attributes that contribute to effective leadership, I’d like to focus on 5 of them in this article.
These 5 traits are essential—a great starting point for anyone who is hoping to up their leadership game. Keep them in mind and work toward embodying each one. Like anything in life, this takes good self-awareness, intention, and practice.
Clarity
An effective leader makes clarity a top priority—clarity in communication, expectations, problem solving, and more. Without clarity, a leader’s team may become confused and frustrated, leading to decreased productivity and morale. A leader who prioritizes clarity takes the time to articulate goals and expectations, communicates regularly and transparently, and provides the necessary resources for their team to succeed.
Authenticity
Have you ever worked alongside someone who tended to exaggerate, or always seemed to be putting on a show, or only told partial truths? Many of us can sense when someone is not being forthcoming or genuine. As a leader, it’s important to be true to yourself and your values. Authenticity means being honest and transparent, admitting when you don’t know something, and daring to be yourself (flaws and all!). When a leader is authentic, team members tend to show greater trust and respect, which can create a culture of openness and collaboration.
Advocacy
A good leader advocates for their team members and makes sure everyone feels respected and included. Inclusivity is vital to a healthy work environment. A leader who advocates for their team actively listens to feedback and concerns, takes them seriously, and acts to address them. They give credit where credit is due and offer constructive criticism and support when needed. If a project fails or produces a less-than-perfect outcome, an excellent leader does not throw their team under the bus, but instead shoulders the responsibility and reframes the failure as an opportunity to improve and learn from mistakes.
Reliability
If you expect your team to be reliable, you have to lead by example. That means following through on commitments, meeting deadlines, and doing what you say you will do. A reliable leader establishes trust by consistently delivering high-quality work and keeping their promises. They are dependable and consistent, which generates a sense of stability and confidence among team members.
Courageousness
Effective leaders do the right thing, even when they know it will be difficult. That might mean having the courage to admit when you’re wrong, changing directions when a project isn’t working, or standing up for your team. It’s important to note that courage is not the absence of fear, but the ability to act in spite of it. A good leader takes calculated risks and doesn’t shy away from difficult conversations or decisions. They are willing to face criticism or pushback if it means doing what’s best for their team or organization.
These 5 traits are not the only ones that make a great leader, but they are certainly crucial. By focusing on clarity, authenticity, advocacy, reliability, and courageousness, you can build a strong foundation for your leadership brand. Keep in mind, these traits are not innate qualities that some people simply possess and others do not; they can be developed and strengthened over time with practice and self-awareness. With dedication and effort, you can become the kind of leader that inspires and motivates others to be their best selves.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.
Tags: attributes of top leader, become highly effective leader, effective leadership qualities, Margaret Smith business coach, margaret smith leadership, traits of effective leader
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- Posted under Communication, Leadership
June 28, 2023 Managing Remote Teams: 7 Practices for Leaders

The work landscape has permanently changed, and it’s imperative for leaders to recognize that. Many people have found working from home to be convenient, time-saving, and less stressful than going into an office—even if this remote work occurs a couple days each week. What’s more, remote teams can provide a lot of benefits to an organization, from cost savings to increased productivity.
The problem, however, is in managing a remote team, especially for leaders who are used to managing teams in a traditional office environment. How do you keep your team’s attention? How should you conduct meetings and other communications? How can you keep everyone cohesive and happy?
Here are seven tips and best practices for leaders who manage teams that work remotely (either occasionally of full-time):
1. Set clear expectations
Setting clear expectations is crucial when managing a remote team. This includes expectations around communication, deadlines, and availability. Make sure to communicate the expectations clearly and consistently, so that everyone is on the same page. I’m a big advocate of clarity, and this becomes even more crucial when managing remotely.
2. Use the right tools
Using the right tools can help remote teams stay connected and productive. Some popular tools include video conferencing software, project management software, and instant messaging tools. Make sure to choose tools that are easy to use and accessible to everyone on the team.
3. Establish regular check-ins
Regular check-ins can help keep remote teams on track and ensure that everyone is on the same page. These check-ins can take the form of video calls, phone calls, or emails. Make sure to establish a regular schedule so everyone knows when to expect the check-ins. NOTE: Be careful not to over schedule, though! If a meeting really isn’t needed, don’t force it (or have a quicker than expected check-in).
4. Encourage collaboration
Collaboration is important for remote teams, just as it is for traditional teams. Encourage collaboration by creating opportunities for team members to work together, such as through shared projects or brainstorming sessions. Use tools that enable real-time collaboration, such as Google Docs or Slack.
5. Foster a positive team culture
Fostering a positive team culture is important for any team, but it can be especially challenging for remote teams. Make an effort to create a positive team culture by recognizing team members’ achievements, celebrating milestones, and promoting a supportive work environment.
6. Provide feedback and recognition
Providing feedback and recognition is important for remote teams, just as it is for traditional teams. Make sure to provide regular feedback and recognition to remote team members, even if it is just a quick email or message. This can help remote team members feel valued and connected to the team. Don’t underestimate the power of a thank you!
7. Establish healthy boundaries
Because our work and personal lives are overlapping more than ever, it is easy to overstep boundaries by emailing or texting after normal working hours. Your team should never be expected to respond to queries outside of the normal payday. To encourage healthy boundaries, don’t contact employees or send emails after hours (many email services allow you to schedule emails to send at a later time—opt to schedule emails during regular work hours). And if someone has scheduled a personal day, don’t interfere! It’s important to establish a firm barrier between our work and personal lives.
Managing remote teams can be challenging, but it is also rewarding. By following some simple tips and best practices, leaders can help their remote teams stay connected, productive, and engaged. Remote work is the future, and leaders need to adapt. You can still be just as effective, engaging, and communicative with a remote team, but you may need to adjust your approach. This could take extra work and strategy at first, but your efforts will be well worth it.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.
Tags: better management remote teams, effectively manage remote team, lead remote work teams, leadership and work from home, Margaret Smith coaching, margaret smith leadership, remote team management practices
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- Posted under Better Business, Communication, Leadership, Uncategorized
June 21, 2023 6 Tips to Boost Your Delegation Skills as a Leader

If you’re like many leaders, you earned your position through hard work, resilience, and effectiveness. You know you have what it takes to get things done and forge ahead. These are great qualities, BUT they may make you reluctant to trust others with jobs that you could just do yourself. Here’s the reality: you cannot, and should not, do everything yourself. Doing so will make your leadership less effective, will convey that you do not trust your team, and will obligate you to continue working on detailed tasks when you should be looking at the bigger picture. So, delegate!
To become a more effective delegator, try these 6 tips:
1. Extend Trust
It can be challenging to let go and trust others to do a job as well as you could. However, it’s essential to extend trust to your team members. You hired them for their expertise, so let them use their skills to shine. When you trust your team, you’re not only empowering them, but you’re also freeing up your time to focus on tasks that require your attention and specialized skills.
2. Clearly Communicate Expectations
One of the primary reasons delegation fails is due to unclear or unrealistic expectations. It’s crucial to communicate what you want done, how you want it done, and by when. Be sure to provide context and instructions that detail the scope of work to minimize confusion. To learn more about clarity in communication, check out my video on the subject.
3. Provide Resources
To ensure your team can deliver on your expectations, provide them with the essential resources needed to complete the job. These could include financial support, equipment, tools, or software. Providing these resources ensures your team can effectively do their job and prevents them from feeling like they’ve been set up for failure. Remember: you can also be a resource! Be sure to emphasize to your team that they can approach you with any question, roadblock, or concern.
4. Allow for Different Approaches to a Problem
People have different styles and, therefore, different approaches to solving problems. As a leader, it’s essential to recognize and value these differences. Encourage your team to tackle problems in their own way, and you may find that they come up with innovative solutions you hadn’t even thought of. When I was a leader at 3M, I periodically let my team brainstorm solutions without me, and if they missed the mark, I gave them a little guidance and had them try again. I was always amazed at the creativity and innovation that bubbled up during those sessions!
5. Don’t Micromanage
Related to allowing for difference approaches, it’s also essential to not micromanage your team. Micromanaging sends the message that you don’t trust others to do the work. It’s also a waste of time and energy. Once you’ve given clear instructions, trust your team to execute the job in their way. Be available to offer guidance or answers to questions but avoid constantly checking in to see how things are progressing.
6. Provide Feedback
It’s easy to forget that delegating is a two-way street. Just as you expect your team to deliver on their expectations, they expect feedback on their performance. Provide constructive feedback that acknowledges their achievements and points out areas that could be improved upon. This will empower them to grow and take on more significant responsibilities in the future.
Delegation may seem challenging at first, but by implementing these six tips, you can become a better delegator, free up your time, and empower your team members. Remember, delegation is a leadership skill that you can develop and perfect over time. Don’t be afraid to delegate tasks and responsibilities, as this will not only help you achieve your goals but also provide growth opportunities for your team members. So, start delegating today and see the positive impact it has on your team’s productivity and success!
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.
Tags: benefits of delegation, Better delegation, boost delegation skills, leadership and delegation, Margaret Smith business coach, margaret smith leadership
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- Posted under Better Business, Communication, Leadership, Uncategorized

