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Creating Successful Leaders

Tag Archives: Margaret Smith business coach

If you’ve been lucky enough to work for an excellent leader, you know what a game changer it can be. You feel energized and motivated to come into work. Your role is clear, and you understand how it fits into the bigger picture. If any problems arise, you know you can discuss them candidly without fear of belittlement or retribution. But what traits, specifically, mold someone into a leader like this? And how can you become such a leader?

In my experience as a leadership coach, I’ve identified several traits that make a good leader (I discuss ten of them in my book The Ten-Minute Leadership Challenge and elaborate on these traits in my online course). Though there are many personal attributes that contribute to effective leadership, I’d like to focus on 5 of them in this article.

These 5 traits are essential—a great starting point for anyone who is hoping to up their leadership game. Keep them in mind and work toward embodying each one. Like anything in life, this takes good self-awareness, intention, and practice.

Clarity

An effective leader makes clarity a top priority—clarity in communication, expectations, problem solving, and more. Without clarity, a leader’s team may become confused and frustrated, leading to decreased productivity and morale. A leader who prioritizes clarity takes the time to articulate goals and expectations, communicates regularly and transparently, and provides the necessary resources for their team to succeed.

Authenticity

Have you ever worked alongside someone who tended to exaggerate, or always seemed to be putting on a show, or only told partial truths? Many of us can sense when someone is not being forthcoming or genuine. As a leader, it’s important to be true to yourself and your values. Authenticity means being honest and transparent, admitting when you don’t know something, and daring to be yourself (flaws and all!). When a leader is authentic, team members tend to show greater trust and respect, which can create a culture of openness and collaboration.

Advocacy

A good leader advocates for their team members and makes sure everyone feels respected and included. Inclusivity is vital to a healthy work environment. A leader who advocates for their team actively listens to feedback and concerns, takes them seriously, and acts to address them. They give credit where credit is due and offer constructive criticism and support when needed. If a project fails or produces a less-than-perfect outcome, an excellent leader does not throw their team under the bus, but instead shoulders the responsibility and reframes the failure as an opportunity to improve and learn from mistakes.

Reliability

If you expect your team to be reliable, you have to lead by example. That means following through on commitments, meeting deadlines, and doing what you say you will do. A reliable leader establishes trust by consistently delivering high-quality work and keeping their promises. They are dependable and consistent, which generates a sense of stability and confidence among team members.

Courageousness

Effective leaders do the right thing, even when they know it will be difficult. That might mean having the courage to admit when you’re wrong, changing directions when a project isn’t working, or standing up for your team. It’s important to note that courage is not the absence of fear, but the ability to act in spite of it. A good leader takes calculated risks and doesn’t shy away from difficult conversations or decisions. They are willing to face criticism or pushback if it means doing what’s best for their team or organization.

These 5 traits are not the only ones that make a great leader, but they are certainly crucial. By focusing on clarity, authenticity, advocacy, reliability, and courageousness, you can build a strong foundation for your leadership brand. Keep in mind, these traits are not innate qualities that some people simply possess and others do not; they can be developed and strengthened over time with practice and self-awareness. With dedication and effort, you can become the kind of leader that inspires and motivates others to be their best selves.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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Photo by Amy Hirschi on Unsplash

If you’re like many leaders, you earned your position through hard work, resilience, and effectiveness. You know you have what it takes to get things done and forge ahead. These are great qualities, BUT they may make you reluctant to trust others with jobs that you could just do yourself. Here’s the reality: you cannot, and should not, do everything yourself. Doing so will make your leadership less effective, will convey that you do not trust your team, and will obligate you to continue working on detailed tasks when you should be looking at the bigger picture. So, delegate!

To become a more effective delegator, try these 6 tips:

1. Extend Trust

It can be challenging to let go and trust others to do a job as well as you could. However, it’s essential to extend trust to your team members. You hired them for their expertise, so let them use their skills to shine. When you trust your team, you’re not only empowering them, but you’re also freeing up your time to focus on tasks that require your attention and specialized skills.

2. Clearly Communicate Expectations

One of the primary reasons delegation fails is due to unclear or unrealistic expectations. It’s crucial to communicate what you want done, how you want it done, and by when. Be sure to provide context and instructions that detail the scope of work to minimize confusion. To learn more about clarity in communication, check out my video on the subject.

3. Provide Resources

To ensure your team can deliver on your expectations, provide them with the essential resources needed to complete the job. These could include financial support, equipment, tools, or software. Providing these resources ensures your team can effectively do their job and prevents them from feeling like they’ve been set up for failure. Remember: you can also be a resource! Be sure to emphasize to your team that they can approach you with any question, roadblock, or concern.

4. Allow for Different Approaches to a Problem

People have different styles and, therefore, different approaches to solving problems. As a leader, it’s essential to recognize and value these differences. Encourage your team to tackle problems in their own way, and you may find that they come up with innovative solutions you hadn’t even thought of. When I was a leader at 3M, I periodically let my team brainstorm solutions without me, and if they missed the mark, I gave them a little guidance and had them try again. I was always amazed at the creativity and innovation that bubbled up during those sessions!

5. Don’t Micromanage

Related to allowing for difference approaches, it’s also essential to not micromanage your team. Micromanaging sends the message that you don’t trust others to do the work. It’s also a waste of time and energy. Once you’ve given clear instructions, trust your team to execute the job in their way. Be available to offer guidance or answers to questions but avoid constantly checking in to see how things are progressing.

6. Provide Feedback

It’s easy to forget that delegating is a two-way street. Just as you expect your team to deliver on their expectations, they expect feedback on their performance. Provide constructive feedback that acknowledges their achievements and points out areas that could be improved upon. This will empower them to grow and take on more significant responsibilities in the future.

Delegation may seem challenging at first, but by implementing these six tips, you can become a better delegator, free up your time, and empower your team members. Remember, delegation is a leadership skill that you can develop and perfect over time. Don’t be afraid to delegate tasks and responsibilities, as this will not only help you achieve your goals but also provide growth opportunities for your team members. So, start delegating today and see the positive impact it has on your team’s productivity and success!

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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Photo by Austin Distel on Unsplash

As a leader, it’s important to foster a culture of accountability within your team. Holding your team accountable does not have to come at the expense of compassion or empathy. In fact, heart-led leadership can be very powerful, even when you have to draw a line in the sand at times and hold your people accountable for their words, behaviors, and actions. Here are six steps you can take to create a culture of accountability within your team:

Step 1: Clearly Define Expectations

The first step to creating a culture of accountability is to clearly define expectations. Make sure everyone on your team knows what is expected of them, whether in terms of individual goals or team goals (make sure everyone is on board with a shared vision). This can be done through one-on-one meetings or team meetings where expectations are laid out and discussed.

Step 2: Set SMART Goals

Setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals is an effective way to hold your team accountable. These goals should be aligned with company objectives and should be reviewed regularly to ensure progress is being made. The “M” in SMART goals is particularly important because it ensures that progress can be measured and tracked.

Step 3: Provide Ongoing Feedback

Regular feedback is key to holding your team accountable since it allows you to address any issues early on and make adjustments as needed. Make sure to provide both positive and constructive feedback on a regular basis to keep your team on track. This feedback can be given individually or, if appropriate, during team meetings. I usually recommend using the D4 model, which stands for Data, Depth of Feeling, Dramatic Interpretation, and Do. To learn more about this model, view my past blog post on the topic.

Step 4: Lead by Example

As a leader, it’s important to lead by example. This means holding yourself accountable as well as your team. Make sure you are following through on your commitments and are meeting your own goals. This will set the tone for your team and help create a culture of accountability.

Step 5: Encourage Ownership

Encouraging ownership is another effective way to create a culture of accountability. When someone feels like they truly have a stake in a project AND the power to make a significant contribution, they are more likely to take ownership and be accountable for the outcome. Give your team members autonomy and empower them to make decisions and take responsibility for their work.

Step 6: Celebrate Successes

Finally, celebrate successes! Recognize when your team members meet their goals, achieve a milestone, or exceed expectations. This creates a positive team culture and reinforces the importance of accountability. Celebrating successes can be done through verbal recognition, awards, or team outings.

Creating a culture of accountability is key to the success of any team. By following these six steps, you can start creating a culture of accountability that is both compassionate and effective (you can have both!). Foster growth and success for your team and your organization through intelligent accountability practices.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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