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Creating Successful Leaders

Don't let inexperience stand in your way

There you are, sifting through the LinkedIn ads, searching for the job of your dreams. You find that listing that speaks to you, and you get excited as you read through the list of responsibilities. You even start picturing yourself exceling at each task, getting promotion after promotion, becoming the next CEO…then, bam! You hit that long, seemingly endless list of requirements, including three unrealistically specific degrees, and one hundred years of experience – for an entry level position. You feel defeated. And maybe you shrug your shoulders and instead apply for a different job that only makes you feel “meh.”

I’m here to tell you that the magical person who has all those qualifications does not exist. Perhaps those mile-long job requirements come about due to inexperienced human resources workers who have never written a job description before. Or maybe some employers are hoping to find the best and brightest pool of talent to dip into later by listing a million requirements. Either way, don’t let it discourage you from applying, and here’s a couple reasons why:

  • Interviewers are human. This means you can use your sparkling personality to win them over. Be personable and be yourself. People want to work with people who seem easy to get along with and who are excited about the job.
  • Your qualifications do not have to be so literal. Maybe you have never managed a team before. But I bet you have coached a co-worker through a tough time, or managed a project. Think through scenarios that relate to each qualification in the job posting.

Of course, there will be times when more experience may be required. Huge career shifts may involve going back to school for an entire four-year (or longer) degree. But often there are more subtle ways to gain the experience to help you land the job:

  • Harness your network – Get to know the industry or the company you want to work for by asking your network for help. A friend may be able to land you some informational interviews at her friend’s company, or a former colleague may be working in your intended industry.
  • Volunteer or Intern – Look for opportunities to help in the area you want to work in. That could mean writing newsletters for a friend’s business if you are looking for a communications gig, or interning at a farm for the summer if you are looking at agriculture or horticulture.
  • Freelance – Have you thought about going solo? If you have knowledge in a particular field, like writing or graphic design, for example, and are finding it hard to land a traditional job, freelancing may be for you. According to Freelancer’s Union, there are over 53 million Americans working freelance, and it is continuing to grow as workers seek alternative ways to make money.
  • Take a class or two – There are so many ways to educate yourself without having to go back for a full degree. Sometimes you just need a refresher, or you want to expand your knowledge base. Most areas offer community education classes. And universities have continuing education programs and certifications. Even learning from home can take you far; there are so many classes and professionals offering training online.

 

Don’t give up hope when you see a lengthy job posting. Think through your options to make that dream job a reality. How can you translate your current experiences into the right requirements for the job? It doesn’t have to take a complete overhaul of your life to get the career you deserve.

I am happy to provide guidance along your journey to a fulfilling career. Contact me to learn more.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM

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build a boss program

Last week, I talked about a program that career coach, Karen Kodzik, and I created called Build A Boss. We noticed a gap in how managers are trained—many are only trained on bare bones office mechanics and not how to effectively lead people—so we sought to fill that gap. In last week’s post, I discussed new leaders and how Build A Boss can help them achieve success in four key areas. This week, I’m going to focus on established leaders and how they can get back on their feet after a significant change.

I’ve worked with many people who have years of leadership experience in a certain area. Then, a change happens. Maybe they move to a new company, shift positions within their current place of employment, or are faced with a drastic restructuring of their company’s way of operating.

Whatever the case, this kind of change can be jarring for a manager who has only practiced a certain brand of leadership. Fortunately, there are coaching companies like UXL that can help established leaders bounce back and reimagine and reinvigorate their leadership.

Although it is helpful to enlist the help of a coach, there are certain things you can do on your own to help you through a difficult leadership transition. Try these six “quick tips.”

Quick Tip 1:

Set aside “you time.” Take the time to reflect upon your personal attributes and strategize on how to build your strengths.

Quick Tip 2:

Don’t get caught up in your perceived weaknesses. You can’t be good at everything! Practice smart delegation and enlist the help of your team.

Quick Tip 3:

Schedule more one-on-one meetings. Getting to know and understand each team member is crucial for building trust, understanding their areas of strength, and understanding team dynamics.

Quick Tip 4:

Take an effective, science-based self-assessment AND have your team take it as well. One of my favorites is Insights Discovery.

Quick Tip 5:

Open up your communication. Create ample opportunity for your team to give (and receive!) feedback. During meetings, make sure to be inclusive and encourage everyone to share their thoughts and ideas.

Quick Tip 6:

Be goal-oriented. Set small monthly and quarterly goals, as well as one or five-year goals. Remind yourself of your goals often. Be sure to set both personal and team goals.

 

Established leaders can learn new tricks. Open yourself to new ways of practicing leadership and remember, there’s no need to go it alone! Enlist the help of a coach and seek support from your team members and fellow managers. Leadership is an ever-changing thing and it’s always a good idea to refresh your ideas about what it means to be an effective, capable leader.

 

Contact me for more information about one-on-one leadership coaching.

Know an emerging leader? Or someone in a new supervisory role?
Our next Build A Boss workshop series is at St. Kate’s University on May 11, 18, and 25.

build a boss leadership program

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM

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are you a new leader

I’ve met a lot of people who were promoted to a management position, given their corner office, and then left alone to fend for themselves. It’s possible they were given basic information on the mechanics of running the office—when to do annual reviews, what financial reports to file, who to call when their computer is on the fritz—but they are seldom trained in on how to lead.

Leadership is not something that new managers should have to figure out on their own. There’s a real art to successfully engaging and motivating a team, dealing with conflict resolution, and achieving results through effectively delegating work to employees.

How can new leaders build those skills?

Sure, they can read leadership books or attend seminars, but it’s difficult to sift through all that information and really get to the crux of effective leadership. That’s where programs like Build A Boss* come in.

Career coach, Karen Kodzik, and I saw a gap in the marketplace a few years ago for developing new managers into leaders. Many managers were struggling with team dynamics, communication, or achieving the kind of results that their companies expected. With that in mind, Karen and I set about creating Build A Boss, a program that takes a four-pronged approach to leadership:

ME

We start with helping new leaders develop a deep understanding of themselves. This is the root of excellent leadership and helps to open the door to understanding others. By building emotional intelligence, a new leader can bolster their personal brand, improve communication, and increase their confidence.

ME +1

One of the most commonly overlooked (and vitally important!) areas for managers to develop their skills is in one-on-one interactions. These private meetings between a manager and team member are important for building trust, getting to know each other’s areas of strength, and soliciting feedback that can be used to improve the current system.

ME +Team

How does a leader select a team for a particular project? How can she capitalize on individual strengths? Or avoid team conflict? Selecting and building a team is no small task. And once a team is established, how does a leader keep them focused and motivated? Our Build A Boss program gives new leaders tools and methods to help build a powerhouse team and keep them engaged and results-driven.

ME +Org

A manager’s relationship with his organization is an essential piece of the leadership puzzle. Ultimately, how a manager performs can either help or hinder the organization’s goals. It’s incredibly easy for managers to get bogged down in day-to-day details and forget about their place in the big picture. We encourage leaders to pull themselves away from the trees and begin seeing the forest! This perspective can help them better develop their personal brand, earn office-wide recognition, and develop forward-thinking stratagems to carry themselves and their organization forward.

 

As a leader, have you considered these four areas as they apply to your work? Do one or more of the areas need improving? You’re certainly not alone!

Instead of struggling through your difficulties, DO SOMETHING about them. Start taking proactive measures to improve your one-on-one communication or your team building expertise. If you’d like additional guidance, please reach out and contact me. I’d love to talk over your situation and help you make the most of your leadership.

As I say in the Ten-Minute Leadership Challenge: Become the leader you already know you are!

 

* Please note: Build A Boss is meant for either new or established leaders. I focused on new leaders in this blog post, but next week I’ll touch on established leaders who are facing challenges. Stay tuned!

UPCOMING BUILD A BOSS WORKSHOP:

build a boss leadership program

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM

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preparation for job hunt

It pays to take a page out of the Boy Scout’s book and always Be Prepared. You may be somewhat content with your current job, but you never know when things may change. Perhaps your company downsizes and your position is cut, or your new boss is nearly impossible to work with, or you discover an amazing new work opportunity and would like to apply.

Instead of scrambling to get your ducks in a row, take action NOW to prepare for your “someday” job hunt. How to do it? Try out these five “Keeps.”

Keep your information updated.

Get in the habit of looking over your résumé every few months, or whenever you have a major work-related change (a new position or responsibility, an award, a new training certificate, etc.). Update your résumé and potentially delete outdated items. Do the same thing for your LinkedIn profile (you’d be surprised how many recruiters turn to LinkedIn for hiring!)

Keep a list of your accomplishments

No matter how small the achievement, write it down! Keep a list of all your successful projects, awards, recognition, new clients, and more. If you’re able to find statistics to back up your accomplishments (i.e. “I brought in 10 new clients for the company this past year” or “I contributed to 15% of our sales this year”), that’s even better. It’s always a good idea to bring up specific accomplishments in interviews.

Keep up your training/education

Don’t let yourself grow complacent! Look for continuing education courses, webinars, or workshops that can help keep your skills sharp. Keeping your skill set up to date will also help you in your current position.

Keep networking

It’s easy to ignore networking events when you’re not actively looking for a job, but they can provide a wealth of opportunities. You may connect with someone from your dream company or meet someone who is doing work that may be an excellent fit for your talents. Besides, networking isn’t all about job hunting. It’s about meeting potential new clients and collaborators as well. It’s also possible that you might be able to help someone else who is looking to get into a similar position or company as yours.

Keep a clear vision

Don’t forget to take “you time” every now and then to reflect upon where you currently are and where you’d like to go. What is your vision of the future? What makes you happy? Where do you see yourself in five or ten years? Keep your dreams top-of-mind and recognize that they don’t have to be just dreams. With a little effort and a clear path, they can become your reality.

 

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM

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gain control of conversation

Have you ever been in a situation where the conversation went off the rails? Maybe you were trying to talk to a client about a new product and they insisted on talking about politics or their latest family vacation. Or maybe you were leading a meeting and your team began to stray from the topic at hand. Or maybe every time you talk with a particularly chatty co-worker, it’s difficult to get a word in edgewise.

What do you do?

Start with these 5 steps:

1. Believe that your voice counts

Enter every conversation with the confidence that your voice (your thoughts, ideas, and opinions) matters. Believe in what you have to say and you will find a way to bring it up in the conversation. Keep in mind: there’s a difference between confidence and arrogance. What you have to say is important, but it’s not the only opinion that counts. Your listening ear is just as important as your voice.

2. Acknowledge what the other person is saying

It’s important to let the other party know that, yes, you hear what they have to say. You can also use this tact as a way to step in and take control of the conversation. For example:

“What I hear you saying, Bill, is that you’d like to implement more customer service surveys. I think that’s a great idea that warrants more discussion. I’d like to focus on that more during our next meeting so that we give the topic the time it deserves. In the meantime, let’s finish going over our quarterly reports and see what other ideas crop up…”

3. Keep your audience engaged

What you have to say is important; make sure your audience hears it! Instead of lecturing at others, make an effort to engage them. Ask questions, request feedback, and ask your audience if any clarification is needed. Make others a part of what you’re doing, not just passive observers.

4. Be direct

Oftentimes, the best way to refocus a conversation is to be direct. Acknowledge what the other party is saying (see tip #2) and then transition into what you’d like to say. Your interaction may go something like this:

“Your family vacation sounds great, Susan, and I’d love to discuss it more tomorrow, but I’m afraid I have to shift the conversation back to business…”

 

Remember: What you have to say is important! Don’t sell yourself short. Have the confidence to interject when necessary (in a tactful way!) and let your voice be heard.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM

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Delegate effectively

What can you achieve by DELEGATING?

You’re up to your eyeballs with work, scrambling to complete projects, catch up with clients, and put out fires…all while trying to keep on top of email and maybe grab some lunch at some point! You work late, get home after dark, and can only think about work as you zone out in front of the television. The next day, your boss calls you up and asks you to take on a new client. As usual, you say yes.

Sound like a familiar story?

Unfortunately, many of us are afraid to ask others for assistance when we’re feeling overwhelmed. We think it shows weakness or a lack of dedication. We’re afraid we will appear incapable, or that it will even affect our chance of promotion.

In most cases, however, the positive aspects of delegation far outweigh the negative aspects. Here’s what happens when you delegate:

1. You prevent burnout

Delegation helps you work at a more sustainable, healthy pace, rather than a frantic pace that will leave you exhausted and unhappy.

2. You achieve better results

Instead of doing a dozen projects with mediocre results (which is definitely not promotion-worthy behavior), you can focus on a couple of projects and achieve quality results.

3. You gain focus

It’s a good idea to delegate tasks to other people that do not fall into your areas of expertise. Instead, focus on the areas in which you excel and continue building your skills in those areas.

4. You create healthy boundaries

If people know you will say yes to any and every project, they will begin taking advantage of you. Draw a line in the sand and either say no (here are a few diplomatic ways to do that) or delegate.

5. You exhibit strong leadership

By pragmatically delegating to others, you demonstrate that you have a clear understanding of your team and what makes them tick. You also show that you trust your co-workers enough to let go of the reins and let them take over an assignment.

 

Of course, it’s a good idea to be thoughtful and tactful when you delegate. Don’t try to shuffle your work off to someone who also has no time or interest. Instead, consider your co-workers’ talents and their availability.

If you are a leader, dole out assignments with care. Explain to each person why you selected him or her for the task at hand. Be sure to let that person know you are available to answer questions or point them toward available resources.

If you are not in a leadership position, your delegation may look a little different. When someone asks you to take on a project, counter by telling them that you have far too much on your plate at the moment and say something like, “Have you considered Rosa? She excelled in a similar project last quarter and I think she has some availability.”

And if things are really out of hand with your current workload, you may want to have a sit-down meeting with your boss and explain your position. Remember: it’s always a good idea to check your co-workers’ availability and interest in a new project before name-dropping them.

Start working smarter. Delegate wisely and open up new possibilities in your career.


MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM

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perennials: don't generalize by generation

I hear it all the time. People complaining about other generations.

“Millennials are                I don’t understand them at all.”

Or: “Why are Baby Boomers so               ?”

Or: “Everyone in Gen X is clearly                  .”

It’s time we stop limiting each other. These on-the-surface labels are doing much more harm than good. They allow us to write off entire generations (many millions of people!) with sweeping generalizations. And the truth is, many people don’t fit the stereotypes.

Take “entitlement,” for example. Many people think of Millennials (the group born between 1980 and 2000) as an entitled bunch that thinks they deserve things without actually working for them. Not only is this stereotype getting tiresome, it is frankly untrue.

Although many of them started working at an economically tumultuous time (the Great Recession), Millennials have proven themselves to be innovative and resilient. They’ve invented jobs when none were available; they’ve taken over top leadership positions; they’ve learned how to live with less by taking advantage of the new “sharing economy.”

Are some Millennials entitled and lazy? Of course. But so are many Gen-Xers and Boomers.

And just because Millennials have new ways of working, doesn’t mean they’re lazy. They might simply have a better grasp on technology and be able to complete tasks more efficiently.

On the same token, not all Baby Boomers are out-of-touch and irrelevant! Many are excited and interested in new technologies, new ways of thinking, and creative endeavors.

Although generational constructs are helpful for marketing purposes, they can be utterly lethal in the workplace. Pigeonholing people before they’ve had a chance to show their true colors only harms productivity and interpersonal dynamics. Besides, you might be working alongside Perennials, a group that defies generational boundaries.

What are Perennials?

Gina Pell, who coined the term, says that Perennials are “ever-blooming, relevant people of all ages who live in the present time, know what’s happening in the world, stay current with technology, and have friends of all ages…[they] comprise an inclusive, enduring mindset, not a divisive demographic.”

I’m sure you’ve encountered many so-called Perennials in your life. These are the young people with “old souls.” These are the older people who love to crack jokes and try new things. These are the people who don’t limit their interactions to their own peer group and instead find friendship with people of all ages. These are the people who refuse to be defined by age.

As Pell says: “It’s time we chose our own category based on shared values and passions and break out of the faux constructs behind an age-based system of classification.”

I couldn’t agree more.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM

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