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Creating Successful Leaders

Valuable Interview Tip

One of my top interview tips is simply this: Ask for the job.

Though it’s easier said than done, it is one of the most effective ways to make yourself memorable and appear confident and competent to your interviewer.

Now, you might be thinking: “What?! What do you mean? How could I possibly be so bold?”

You can. And you should.

Keep in mind that you are one person amid a sea of candidates. Think of yourself as part of a gigantic choir. How will you make your voice stand out? How will you deliver a solo that can be heard above the rest?

I have several strategies for developing your “solo” (if you’d like to learn more, let’s talk), but one of my key strategies is to have the confidence to ask for the position you’re seeking. Note that this is different than begging. You’re not on your knees, desperately pleading with the interviewer. Instead, you’re self-assured, enthusiastic, and authentic. You demonstrate that this job means a lot to you and you know it’s aligned with your skill set.

So, HOW do you ask for the job?

Start by affirming that, yes, this is the right fit for you. Research the company and the position. Read reviews on Glass Door. And listen to your gut–if you walk into an interview and notice that everyone in the office seems to be anxious and stressed, this might not be the company for you. Or, if your interviewer is curt and unfriendly, that might be a warning sign of what’s ahead. Trust both your instincts and your research. If you’re impressed with the company and you get a good feeling when you walk through the doors, that’s a good sign you should make the bold move of asking for the job.

When you’re asking for the job, timing is everything. Your ask should come toward the end of the interview. Usually, the interviewer will ask if you have any questions or anything you’d like to add. This is your chance to make your move.

Start by complimenting the company (but be sure you sound sincere). Say something like: “When I researched ABC Company, I was really impressed by your annual growth and the way you give back to the community. Now that I’m here in person, I’m even more impressed by the atmosphere and the way everyone has treated me with such warmth since the moment I walked through the door…”

Then, deliver your ask. Be confident. Practice asking for the job in front of the mirror so you become accustomed to how it might sound. Here are a few ways to do your ask:

“Your company seems like a great fit and I can picture myself thriving here. What can I do to convince you that I’m the right person for this position?”

“I can tell this position aligns with my skill set and I would very much like to work here.”

“This job sounds like a perfect match for my skills and experience. What can I do to demonstrate that I’m ready to work with you and your team?”

“I’m even more enthusiastic about this position than when I came in this morning and I’m confident I would be a good fit. What is the next step in the hiring process?”

REMEMBER: Go into your ask with grace, confidence, and the realization that the interviewer may respectfully decline OR hire you on the spot. Are you ready to get out there and put your new skill to work?

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM

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Your Input determines your Output

After recently reconnecting with an old friend, I was reminded of what a huge difference it can make in a relationship to simply keep up with someone. It’s easy to say that life gets in the way, but sending a text or an email to check in on someone else’s life has such a positive effect on a relationship that it is absolutely worth the effort.

In work, as in life, what you put in determines what you get out. A friendship can’t flourish if you don’t put in time; likewise, your career can’t grow if you don’t nurture it. There is, of course, a certain degree of luck and chance to any career, but to leave the whole thing to the hands of fate would be to give up on yourself.

Input #1: Networking

Output: A stronger coalition of career advocates

One of the most important parts of career-building is networking, which certainly requires positivity and a willingness to put yourself out there. In some ways, it truly is a case of faking it ‘til you make it. You’ll never know how attending a networking event will benefit you until you try, but you can pretty much guess what staying in and watching TV will get you!

Input #2: Develop a system

Output: Efficiency and accuracy

Take time to learn your own natural rhythm. You’ll find different information all over the place regarding working in spurts versus staying steadily productive, but if you can find the system that works for you, you’ll see a marked improvement. Maybe you flourish by setting a timer for yourself and focusing on one task at a time for a set period, including your breaks. Experiment with different amounts of time and see how your attention span is affected.

The one thing to keep in mind is all the data showing that multitasking is not only ineffective but harmful to productivity. You may feel like you’re getting more done, but having to change your focus more frequently is keeping you at a superficial level of attention, rather than allowing you to dive deeper.

Input #3: Take care of yourself

Output: Better health and attitude

When it comes to your personal health, fewer things are more important. If you’re not getting enough sleep, eating well, or exercising regularly, your mental and emotional wellbeing will suffer. Take breaks when you need to; walk away from your desk, stretch your legs, and go mingle with co-workers from time to time.

Remember: Physical health isn’t the only health. You have to take care of your mental and emotional sides as well. If you’re feeling overwhelmed, underappreciated, or just plain worn out, your work will inevitably suffer. To get back in balance, I advise you to schedule intentional breaks. Whether this be an occasional afternoon to yourself (to drink coffee in a café, grab a massage, or go on a family outing) or a two-week vacation, it’s a good idea to distance yourself from the office every once in a while. This allows you to rest and rejuvenate, but it also gives you perspective—a chance to reflect on the bigger picture.

 

Ultimately, it all comes back to putting in effort before you expect positive results. Simplifying yourself down to terms of input and output may be a little reductionist—remember that you are a complex and wonderful being, and you need to take care of yourself as well. Take some time each day without any external stimulants coming at you—no television, no social media, no radio—just you, checking in with yourself. If you put energy into maintaining your own health, you’ll be able to put energy into your career. Like a renewed connection with a friend, you’ll find there are tangible benefits to revitalizing your approach to your work.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM

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Gain Experience

If you are contemplating a career change or looking to expand your horizons, you know that experience is everything. Being able to add that new skill to your resume or LinkedIn profile can make all the difference to many hiring managers.

Or maybe you’re going back to the drawing board—you have finally decided to go with your gut and pursue your passion…even though on paper you’re not technically “qualified.”

So how do you take steps in the right direction? How do you build up your skillset when you’re starting from scratch?

Going back to the beginning seems overwhelming, but the experience you’re looking for can be found in places you might not expect.

1. Zoom Out

Maybe you’re looking at transitioning from a financial analyst to a graphic designer. While that’s an entirely new set of hard skills, don’t forget to consider the transferable soft skills you’ve built up over the years. If you can work to a deadline, communicate effectively with clients and team members and prioritize tasks effectively, you already have the start to a great skill section on your resume.

2. Start From the Beginning

Heading back to school may not be an option, but there are ways to get an education that don’t require a dorm. Look for online masterclasses in a topic relevant to you—check out Udemy, edX, or Masterclass for some affordable or even free options. There are dozens of useful websites out there, full of the type of specialized information you need to jumpstart a new career.

3. Small Steps

The truth is, any career requires some time at the bottom of the ladder. Look into opportunities as an intern or volunteer in your chosen field. See if there are remote or part-time opportunities that you can fit into your schedule. Positions like this will be less about fetching coffee and more about gaining real time in the field.

4. Leverage Your Connections

Though it seems intimidating to make a big change in your life, you don’t need to do it alone. In fact, it will be a lot harder if you isolate yourself. Ask people in your new field about their experiences. Set up informational interviews and ask the experts what steps they would recommend for someone in your position. If you don’t have any personal connections right now, that’s okay. Utilize LinkedIn, or try sending an email inquiry to someone whose career you admire. People are generally willing to share their experience and offer advice. Before you know it, you’ll be the one being asked to share your journey to success in a brand new field!

 

Don’t let a lack of experience prevent you from pursuing your dream career. I’ve worked with plenty of people who have successfully transitioned from one field to another. Though I’m sure you already have many applicable skills (which can be emphasized in a Functional Resume), it’s essential to gain relevant experience. Get out there with a positive, take-on-the-world attitude and let me know if you need any guidance!

 

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM

 

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rebuild trust

So you’ve made a mistake and your relationships are suffering because of it. You may have dropped the ball on an important project, gotten caught in a lie, or failed to follow through when people were counting on you. The possibilities are endless, but the result is the same: your employer, employees, or clients are having a hard time trusting you because of what happened.

Even if you have already apologized endlessly and amended the mistake you made, you may still be feeling reverberations from the incident. You’re facing the unfortunate truth that so many have had to learn the hard way: trust is much more quickly lost than it is built.

How do you begin the process of rebuilding trust? Start with these three steps, and remember to be patient with yourself—trust-building takes time, energy, and a concerted effort.

1. In work, as in life, the first thing to do is own up to what you’ve done. Apologize to the people who were hurt, using language that makes it clear you know where the blame lies. Don’t just say you’re sorry it happened—say you’re sorry for what you, personally, did or did not do.

Accept the blame if it belongs to you. Sloughing it off to the person next to you does not signal that you are actually sorry. Listen to the other party’s grievances and acknowledge their validity without becoming defensive. Make it verbally clear that you not only regret what happened, but you are ready to take action to repair your relationship.

2. Once you’ve made a clear and sincere apology, it’s time to take tangible steps. Be conscious about making commitments and sticking to them. If you say you’ll be somewhere or do something, follow through. The goal is to have people associate you with punctuality and dependability. Turn projects in on time. Follow up on the little things you say you’ll “talk about later.” Give people your full attention when you’re having a conversation. Keep the right things confidential. In short, be present.

3. If you have taken these steps, you have fixed your mistake and proven you are still dependable. In order to actively build a positive impression, look for ways to go above and beyond expectations. Take time to catalogue common goals you have with the person or group you need to rebuild trust with. Think of ways you can demonstrate that these goals are your priority. Go the extra mile on projects—anticipate needs and resolve problems quickly.

 

Psychologist Paul White says that trust is built on competence, character, and consistency. The truth is that trust takes time to rebuild, but if you intentionally consider the ways you went wrong and what it will take to reconstruct a relationship, you will certainly be in a better place than if you ignore the issue. Let the work you put into your relationships become the new point that defines your personal and professional character.

 

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM

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find voice and own it

Your thoughts matter.

Do you believe that simple sentence? Have you internalized your worth as both a human being and a key component of your workplace?

I’ll say it again: Your thoughts matter.

Far too often, people feel like their ideas, opinions, or points of view do not mean as much as others’. They feel minimized or silenced. They feel some kind of invisible barrier, holding them back from speaking up.

Have you ever felt this way? Have you ever been at a meeting and decided against speaking up or voicing your opinion? Have you ever felt shut out of a conversation, even though you had something to contribute? Why?

Unfortunately, a few dominant voices tend to rule the workplace. Whether they became the “big players” through experience or by aggressively asserting their point of view, these are the people who do not easily share the floor with others.

So, how do you break in? How do you find your professional voice and speak it?

Start small. Try a few of the following steps and keep building your confidence–and your voice–through intentional actions.

  • Practice speaking your mind in one-on-one meetings or informal lunch gatherings.
  • Build your confidence before you go into a meeting. Try using Amy Cuddy’s power pose or repeating affirmations.
  • Set a concrete goal (i.e. I will speak up at least twice during our next meeting).
  • Have a candid discussion with those who shut you out of meetings (they may not even realize they’re doing it!). Don’t be confrontational, be conversational. Present your case by using the D4 feedback model.
  • Involve others. If you notice someone else itching to say something, be an advocate for them. Say something like, “It looks like Susan has something to say.” Your gesture won’t go unnoticed and (hopefully) the favor will be returned at some point
  • Be prepared and know your stuff! Do your research before walking into a meeting and come prepared to ask at least three good questions (I’m a huge proponent of asking good questions!).
  • Keep it up. Even when you’re not feeling especially assertive, keep up your confidence through affirmations, intentional breaks (get away from your desk!), and by practicing good all-around self-care.

Your voice is valuable! It’s time others heard it.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM

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Carrie Green is a successful entrepreneur and founder of Female Entrepreneur Association. In her Ted Talk, she discusses reprogramming your brain for success. Many of us have limiting thoughts (I can’t, there are too many obstacles, etc.) that hold us back from achieving greatness.  Carries argues that anyone can overcome these limiting thoughts by having a strong vision and believing, wholeheartedly, that that vision will come true.

In short, success is no accident. It starts by :

1)Knowing exactly what you want to achieve

2)Knowing why you need to achieve it

3)Knowing the kind of a person that you need to become to achieve it

4) Programming your mind to achieve it (Visualization, Affirmation)

For the full talk, click on the video below. Begin at 10:20 or so for the meat of the lecture.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM

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leadership and continuous learning

Strong leaders are avid, continual learners. They don’t stop seeking out new opportunities after they’ve graduated or once they’ve landed a job; they treat everyday as another chance to acquire knowledge and skills.

Why is lifelong learning so essential for leadership? How does curiosity and exploration build character, aid in personal development, and position you as a leader? Read on…

1. Continual Learning Preps You For Inevitable Change

In order to remain a relevant leader, you must learn and continue to learn. Just because you earned a leadership role 10 years ago does not necessarily mean you’re equipped to lead today. Each situation you encounter presents new challenges that can only be accomplished with an appetite for new knowledge. There’s a reason why medical doctors are required to continue their specialized education long after they graduate from medical school. Could you imagine going to a surgeon who was using standard practices from the 1940s?

The same is true in any office setting. Standards change; innovations occur. Capable leaders stay on top of those changes, adapt, and guide others to adapt as well.

2. Well-Rounded People Make The Best Leaders

To be well-rounded, you need to learn a wide array of subjects, disciplines, and areas of expertise. You don’t need to be an expert at everything, but it’s important to have a working knowledge of the world outside your niche, as it gives you a greater sense of perspective and maturity. Go outside your comfort zone; read history or philosophy if you’ve always been a numbers person. Take public speaking classes if you’re shy (Toastmasters is a great club for this). Learn a language. Focus on areas you’ve told yourself that you’re bad at, and give it another go. You may surprise yourself.

3. Learning Helps You Problem-Solve

If you’re constantly making an effort to learn new systems, programs, ways of thinking, etc. you’ll be more creative when it comes to problem-solving. If you train your brain to perform many different tasks (no matter what they are), you’re enabling yourself for outside-the-box thinking.

4. Your Actions Will Encourage Others to Keep Learning

As a leader, you set the standards. Your pursuit of innovation and discovery will encourage your team to also prioritize continual learning. Demonstrate that you’re willing to dive into uncharted territory, get your hands dirty, and make mistakes. Your example will help create a team that is willing to get creative, take a few risks, and figure out how to overcome obstacles.

 

How will you commit to continual learning? What will you do this week to help expand your horizons or learn a new skill? Start today!

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