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“Creating Successful Leaders”

Category Archives: Thrive at Work

January 31, 2024 5 Terrible Communication Approaches (and what to do instead)

Photo by Headway on Unsplash

There are some people who are expert communicators. They are inspirational, motivational, and they have a knack for getting people to understand exactly what they want to convey. These individuals inevitably build trust and make people want to confide in them. We should all strive to become such excellent communicators.

Part of becoming a great communicator means knowing what to avoid–the pitfalls that make others close up or respond poorly to you. Let’s talk about five communication approaches that rarely work (and what to do instead).

Steamrolling Ideas

Good leadership means compromise, and sometimes that involves letting go of some or your ideas or letting others have a say. If you’re especially enamored with an idea or solution, it can be tempting to steamroll over others in order to get your way. However, this approach rarely leads to successful communication or collaboration.

Instead: Try to adopt a more open-minded and collaborative mindset. Listen to others’ perspectives and be willing to embrace alternative ideas. This not only shows respect for others’ opinions but also fosters a sense of teamwork and creativity.

Being Indirect

When communicating, being indirect can lead to confusion and misinterpretation. Indirectness can also be interpreted as a lack of self-confidence or uncertainty about the topic at hand. Instead of beating around the bush or using vague language, it’s important to be clear and direct in expressing your thoughts and intentions.

Instead: Be straightforward and concise in your communication. Clearly state your message or request, and provide any necessary context or details. This will help to eliminate any ambiguity and ensure that your message is understood correctly.

Interrupting and Dominating Conversations

Interrupting others or consistently dominating conversations can hinder effective communication. No one likes to feel small or unimportant. This communication style can make others feel unheard and disregarded, leading to a breakdown in communication and relationships.

Instead: Practice active listening and give others the space to express themselves. Allow others to finish speaking before responding, and show genuine interest in what they have to say. This promotes healthy dialogue and creates an environment where everyone feels valued and respected.

Using Jargon and Technical Language

Using excessive jargon and technical language can alienate others who may not be familiar with the terminology. This can lead to confusion and a lack of understanding, defeating the purpose of communication. It’s important to use language that is accessible and easily understood by the intended audience.

Instead: Use clear and simple language that everyone can understand.

Oversharing and Gossiping

Oversharing and gossiping can negatively impact communication and trust within a group. Sharing personal information that is unnecessary or irrelevant to the conversation can make others uncomfortable and can divert the focus from the main topic at hand. Gossiping about others can also create a toxic environment and erode trust among team members.

Instead: Focus on the topic or issue at hand and avoid sharing personal details that are not relevant. Be mindful of what you share and consider the impact it may have on others. Avoid gossiping or spreading rumors, as it can damage relationships and create a negative work or social environment.

To become an excellent communicator, it is important to understand what you need to avoid. Do you let any of these pitfalls slip into your everyday communication? If so, it is important to recognize these missteps and work on correcting them. Few people were born excellent communicators, but many can get there with a little time and intentional effort.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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January 24, 2024 Escape Your Winter Rut!

Image by kinkate from Pixabay

This can be an odd time of year. The holidays are long over (with all the togetherness and cheer that tends to come with them), and we’re now forging ahead into the new year. By now, your new year’s resolutions might be growing a bit stale, and your motivation might be slipping. It’s too early to think about spring, or your next summer vacation. It’s just…mid-winter.

If you’re finding yourself in a rut, or a mid-winter slump, that’s okay! It’s normal. Millions of Americans experience seasonal affective disorder (SAD), which is characterized by difficulties concentrating, listlessness, low motivation, and other symptoms that are reminiscent of depression. And even if you do not suffer from SAD, you might find yourself in a bit of a lull during the winter months.

What can you do? How can you pull yourself out of this rut and move forward with renewed energy and spirit? I suggest trying any of the following:

Plan a Fun Event

It is said that planning a vacation can give a person just as much (if not more) joy than actually going on the vacation. So get planning! You might start planning for a beach holiday, a long cabin weekend, a friends’ night out, a dinner party–anything to help get the wheels turning and your planning muscles in gear. Even if the event is months down the road, it’s nice to have something to look forward to–a special treat to help break up the monotony.

Work in Sprints

If you need to temporarily boost your productivity, try working in sprints. This involves setting a timer for a few minutes (try 15 or 20 minutes at first) and working on ONE project for the allotted time. Don’t multitask! Don’t attempt to tackle several different projects. Just close out of social media and any other distractions, and do your sprint. When the time is up, do something different for a while and then try another sprint. You might be amazed by how much you can accomplish.

Move!

Part of your winter lethargy may come from not moving around much. In warm weather, we are more inclined to go outside, take a walk, go on a bike ride, or any number of activities that keep us active and engaged. This doesn’t necessarily come as naturally in the winter, so you may have to make a concerted effort to fit in some physical activity, be it outdoors (skiing, snowshoeing) or indoors (a gym workout, yoga). It is well known that exercise can help boost your energy and keep you sharp, so get moving!

Embrace the Season

Year after year, the Scandinavian countries are found to be among the happiest in the world. Despite long, bitterly cold winters, the Scandinavian people find ways to get cozy and embrace the winter season. The Danish word “hygge” is a concept that essentially means getting comfortable and cozy, and having good cheer. You, too, can embrace hygge! Buy a new winter sweater and some blankets, prepare warm winter beverages, take a sauna (in MN, it is possible to rent a mobile sauna or buy some time in a stationary sauna), invite friends over for a dinner party, watch a favorite movie…the list goes on!

Refocus

Sometimes, we need to take a few quiet minutes to refocus and replan for the path ahead. It’s possible your new year’s resolution isn’t working out, and it would be beneficial to tweak it somewhat. Or, your current work might not be going as planned. Instead of pressing ahead, I recommend taking the time to think about the big picture (remember Forest Thinking?) and re-strategize. Plan some concrete goals for yourself, break them into realistic pieces, and don’t forget to reward yourself along the way. A simple refocus can help get you back on track and renew your energy.

If you’re feeling caught in a mid-winter slump, it is usually possible to pull yourself out. Try some of these strategies, be kind to yourself, and keep going. And if you truly need some additional support, do not be afraid to seek the help you need. This could come in the form of a mentor, a good friend, a licensed therapist, or a trusted co-worker. We’re all in this together and, undoubtedly, spring will come again.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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January 10, 2024 The Power of Collaboration

Photo by Jason Goodman on Unsplash

If you’re like many people I know, you take on a lot by yourself. Whether work projects or home projects, you tend to put your head down and plow forward with your work. But that may not be the best approach, and it may not be sustainable for your mental and physical health. Sometimes, it’s better to collaborate.

Collaboration might seem like a lot of extra work when you can simply do something yourself.

However, there are many reasons to collaborate. It can…

  • Foster creativity and innovation
  • Help you get out of a rut
  • Distribute the workload more evenly
  • Aid you in thinking outside the box
  • Energize and motivate yourself (and others)
  • Help capitalize on individuals’ strengths

The list goes on. Alternatively, when you choose to do everything yourself, you may end up heading down the wrong path (or a path that might have been better if you had asked for input), or things might end up taking longer because you do not have sufficient expertise or experience (but someone else might). Besides, collaboration can be fun!

Though it’s easy for extroverts such as myself to promote collaboration (I definitely embrace “sunshine yellow” in the Insights Discovery program), it can work well for everyone. The key is to be open to collaborating. Go into it with the understanding that others may approach a problem or task differently than you, and that’s okay. It’s important to let go some of your control and see what happens when others take the wheel. This is how big ideas and innovations happen–when everyone feels free to put forth their ideas.

How can you set up a successful collaboration?

  • Invite several people to the table (everyone who makes sense to invite)
  • Make the goal clear (and address any questions)
  • Establish the parameters (Is this a brainstorming session? Is anything off limits? What time frame do you have? Etc.)
  • Establish an open line of communication
  • Make sure everyone has a role and is clear on their responsibilities
  • Check in regularly
  • Listen and be open to ideas, and encourage others to do the same
  • Make sure all voices are heard

We can walk farther when we walk together. Even if collaboration does not necessarily come naturally to you, I encourage you to give it a try. Engage others, establish your parameters, and take off! You may be surprised by the possibilities that open up and the results you achieve.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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