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“Creating Successful Leaders”

Category Archives: Thrive at Work

May 15, 2024 No One Listening? 5 Techniques to Be More Persuasive

A version of this blog post was first published in November, 2019.

Do you have trouble getting what you want? Are you often overlooked or not listened to? Do you know a change needs to be made, but you’re having trouble framing your argument?

It sounds like you need to tap into the power of persuasion!

Being persuasive doesn’t necessarily mean you’re being sneaky or underhanded. If you use persuasion in an honest way, it means articulating something so others can see your point of view. Sometimes, you have to be persuasive to make positive changes or advance your career.

How do you become persuasive? Try a few of the following techniques:

1. Prepare

No matter if you’re leading a meeting, having a one-on-one with your boss, or proposing a new idea around the water cooler, it’s necessary to come prepared.

Do your homework, research the ins and outs of your proposal, AND anticipate potential problems or questions others may ask. If you know your stuff, you’ll automatically be more persuasive.

2. Be Confident

When you’re speaking, don’t use words like “I believe” or “I suppose.” Be confident when making a claim. Say it boldly, and people will listen.

Research shows people are more likely to listen to someone who is confident than someone who is an actual expert. Of course, you don’t want to spread false information, but when you do have something to say, say it with confidence!

3. Frame Your Words Carefully

Consider these two sentences, and tell me which is more effective:

“I’d like to be considered for the management position because I’m interested in furthering my career.”

“I’d like to be considered for the management position because I’m interested in new opportunities and challenges.”

The second one, right? These sentences both convey that someone is wishing to be considered for a promotion. Yet the second sentence focuses on personal growth and a desire to learn, while the first seems to say that the person, at the end of the day, is really only in it for themselves.

Before going into a meeting, practice your phrasing in front of a mirror until you feel comfortable delivering it.

4. Utilize Storytelling

Storytelling is a powerful technique for persuasion. People are naturally drawn to stories—by sharing anecdotes or personal experiences, you can make your points more relatable and memorable. Crafting a compelling narrative can help you connect with your audience on an emotional level, making your message more impactful and resonant. Consider weaving storytelling into your communication to effectively engage and persuade others.

5. Know Your Audience

Pay attention and start noticing what matters to people in your office. Do certain topics of conversation keep coming up? Are people interested in family, football, pets, or local music? What values do they seem to have?

Getting to know the people around you is invaluable for building rapport and gaining trust. Ultimately, if others find you easy to talk to and pleasant to be around, you won’t even have to think about being persuasive—people will want to listen to what you have to say.

If you want to make a change, put forth an idea, or simply be heard, it’s a good idea to hone your personal power of persuasion. It may not come easily at first, but with practice, you’ll be a pro!

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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April 24, 2024 How to Stand Out (in a good way!)

In my experience, promotions, raises, and accolades are given to those who stand out in a good way. There are plenty of ways to stand out that are not necessarily positive or helpful to the company. And then there’s the opposite phenomenon: blending in. Those who are forgettable or who do the bare minimum are rarely first in line for promotions or pay raises. In short, it’s a balancing act.

How do you stand out in the right ways? How can you catch the attention of your company’s decision-makers and leaders? Here are 6 potential approaches:

Ask Good Questions

In my experience, asking good questions does not show weakness or a lack of knowledge. Rather, it demonstrates engagement and a sense of curiosity. You might ask questions to clarify something (e.g., a follow-up question at a meeting), to involve others in the conversation (“What if we had Teresa take a look?”), and as a way to spark an engaged group discussion. Those who are engaged (and who lead discussions) get noticed.

Seek Self Improvement

If you’re aiming for a promotion, consider pursuing projects that challenge you and expand your abilities. Seek out mentorship opportunities, online courses, or workshops to enhance your knowledge base and grow as a professional. By consistently striving for self-improvement and demonstrating a commitment to your own development, you’ll not only stand out in the eyes of decision-makers within your organization but also position yourself as a valuable asset for future advancement opportunities.

Create Waves…Without Capsizing the Boat

There are tactful ways to make positive changes in an organization, and get noticed in the process. Before endeavoring to make a major change, it is wise to be thoughtful and considerate of others’ viewpoints. Seek feedback from colleagues and stakeholders to refine your ideas before jumping in with both feet. Remember, the key is to create waves that propel the organization forward without causing disruption that may negatively impact team dynamics or overall performance.

Seek Advocates and Sponsors

While a mentor can help you grow and develop your skills, an advocate or sponsor can help you land your next promotion. These are people who can actively vouch for your abilities and support your career advancement by recommending you for opportunities within the organization. Building strong relationships with advocates and sponsors can significantly boost your visibility and credibility, making you more likely to be considered for key projects or roles. Seek out individuals who believe in your potential and are willing to champion your growth within the company. Networking and fostering these connections can be instrumental in your professional journey.

Communicate Tactfully

Your communication habits matter. In general, company leadership appreciates those who tactfully relay their ideas, opinions, or grievances. Conversely, no one likes a gossiper or a complainer. Understand the effect or impact it can have on your professional image. Whether sharing ideas, offering feedback, or addressing concerns, remember to do so tactfully and professionally.

Innovate and Get Creative

When you bring innovation and creativity to your work, you set yourself apart from the crowd. Whether it’s proposing new ideas, finding more efficient processes, or introducing unique solutions to challenges, being a creative thinker can capture the attention of decision-makers. Embrace opportunities to think outside the box, experiment with new approaches, and showcase your ability to generate fresh insights. Being an innovator not only establishes your skills but also demonstrates your potential for driving positive change within the organization.

Taking intentional steps to stand out in a positive light can significantly impact your career trajectory. By taking a few meaningful and strategic steps, you can position yourself as a valuable asset within your organization. Remember, standing out for the right reasons requires a balance of skill, strategy, and genuine commitment to professional growth.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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March 6, 2024 8 Ways to Support Female Employees

March is National Women’s History month, a time to reflect on the achievements of female figures throughout the decades and recognize the contributions of women (past and present). Although women have made incredible strides in the workplace, and have smashed through several glass ceilings, we unfortunately still have some ground to cover to achieve true workplace equality.

For example, pay inequality is still abysmal. The Pew Research Center reports that, “The gender pay gap – the difference between the earnings of men and women – has barely closed in the United States in the past two decades. In 2022, American women typically earned 82 cents for every dollar earned by men.”

Additionally, women are still largely responsible for household and childcare responsibilities. National Public Radio wrote an article on the subject, saying that in opposite-sex marriages, “wives are still spending more than double the amount of time on housework than their husbands (4.6 hours per week for women vs. 1.9 hours per week for men), and almost two hours more per week on caregiving, including tending to children.”

With women still fighting an uphill battle for equal pay, equitable household responsibilities, and fair treatment, how can we make a concerted effort to support and uplift them in the workplace? Here are eight ideas:

  1. Encourage a culture of inclusivity and diversity by promoting gender equality initiatives, such as implementing equal pay policies and conducting regular pay audits. Several companies have adopted a policy of transparency that allows all people to see others’ salaries, to ensure pay is consistent and equitable (based on one’s role and experience, not demographics!).
  2. Provide opportunities for career advancement and professional development specifically tailored towards women, such as mentoring programs, leadership training, and sponsoring women-led projects.
  3. Offer flexible work arrangements, such as remote work options and flexible scheduling, to accommodate the diverse needs of female employees. This can be especially helpful for working mothers.
  4. Create a supportive and safe work environment by implementing zero-tolerance policies for harassment and discrimination. Work with your HR department to get started.
  5. Establish family-friendly policies, like parental leave, on-site childcare, and lactation rooms, to support working mothers.
  6. Foster a supportive network for female employees by organizing women’s affinity groups or employee resource groups (ERGs) focused on gender equality and empowerment.
  7. Implement unconscious bias training programs to raise awareness and reduce biased behaviors and decision-making in the workplace.
  8. Last but certainly not least, recognize and celebrate the achievements of female employees! This could be through awards, promotions, or public recognition. Encourage a culture of appreciation and recognition for their contributions.

By implementing these strategies, we can create a more inclusive and supportive workplace environment, where female employees can thrive and reach their full potential.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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