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“Creating Successful Leaders”

Category Archives: Thrive at Work

July 22, 2015 “Don’t Buy Our Loyalty” (On Millennials and Altruism)

The next generation of leaders can’t be bought. In traditional business thinking, if you give an employee a raise every once in a while, that’s enough to keep him or her around. Not so for Millennials. According to Forbes Magazine, “They [Millennials] long to be part of something bigger than themselves… Millennials want to lead a balanced life. They want to be happy at home and happy on the job – money is somewhat secondary.”

Additionally, a recent study showed that a whopping 92% of those born between 1980 and 2000 (commonly known as the Millennial or “Y” generation) believe that business success should be measured by more than profit. They want to know that their company is doing good and they want to be a part of it.

I’ve written a past blog post about what motivates Millennials, but this time I’m going to narrow my focus and concentrate on one big motivator: altruism.

Simply put, Millennials care. They’ve been raised volunteering at church and community events, they go on Habitat for Humanity trips, they discuss issues like poverty and social injustice in their classrooms. When all that takes a back burner in the workplace, it can be a bit of a shock for them. They might ask themselves, “Where are all the people who care?” Or “Why doesn’t my company have a heart?” Or “Am I really doing the kind of work I should be doing?”

On the flip side, Millennials are attracted to companies that actively care. 88% of Gen Y women and 82% of Y men believe it’s important to be able to give back to community through work.

What are some things your company can do to engage Millennials (and other caring employees!) in altruistic activities? Here are some ideas:

  • Create a program in your company that rewards good behavior (good attendance, outstanding leadership, team collaboration) with money that goes to a charity of choice.
  • Sponsor fundraisers (such as a 5k run for charity)
  • Create drop-off areas at work to donate used clothing or food items
  • Allow your employees paid time off for charitable work (and keep a board that tracks and celebrates all the different organizations your employees are volunteering for)
  • Promote green living:
    • Provide incentives for biking, ride share, and public transportation
    • Create an eco-friendly cafeteria with reusable or compostable plates, cups, and eating utensils; a compost bin; and locally/sustainably sourced food
    • Provide water bottle refill stations next to drinking fountains
    • Get an energy audit and make the recommended changes. Keep track of your energy savings on a chart that everyone can see
  • Start team fundraising/volunteer work competitions
  • Work on having an open line of communication with your employees so they can bring their altruistic ideas to you!

Margaret Smith is a career coach, licensed Insights Discovery practitioner, founder of UXL, and co-founder of the TAG Team. You can visit her website at www.youexcelnow.com

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July 15, 2015 Why We Should Ditch the Pecking Order at Work

I recently watched a highly inspirational TED Talk by Margaret Heffernan, former five-time CEO and “management thinker.” She begins her talk with a study about chickens, performed by Purdue University biologist William Muir. In short, he found that flocks comprised of “superchickens,” or the ones that were the highest producers, tended to fail. They would turn on each other and peck each other to death. The control flocks (groups of average chickens–some high-producing, others not), ended up doing much better and producing the most eggs by far. This is a lesson, Heffernan says, that we can apply to any typical organization.

Many companies make the mistake of pouring resources into the few “super employees” and attempting to groom an elite group to carry the company. This, Heffernan says, often leads to “aggression, dysfunction, and waste. If the only way the most productive can be successful is by suppressing the productivity of the rest, then we badly need to find a better way to work and a richer way to live.”

So, what does make teams successful? According to an experiment conducted by MIT, successful teams were found to have the three following characteristics:

1. High degrees of social sensitivity to each other

2. No one voice dominated the successful groups–the members all contributed roughly the same amount

3. The most successful groups had more women in them (the scientists who conducted this study are not certain why this was the case, but one reason could be that women typically score higher on empathy tests)

In short, groups that are highly attuned and sensitive to each other work better together. Ideas can flow and grow. People don’t get stuck. They don’t waste energy down dead ends.

Heffernan goes on to examine specific ways that companies have encouraged teams to work together and bond. Some companies discourage drinking coffee at your desk–instead, you’re encouraged to go to a common room, take a break, and talk to fellow employees while enjoying that cup of coffee. Other companies have office vegetable plots where people can go and pick weeds or water plants when they need a break. All these little connections lead to a big concept: social capital. Social capital is “the reliance and interdependency that builds trust” and it takes time to really grow and build that trust.

The main lesson from all of this is that we are all valuable components of the team, no matter our I.Q. or level of creativity. Diverse teams that are encouraged to grow, share their thoughts and opinions, and lean on each other are the most successful. It’s time to forget the pecking order and embrace collaboration.

For the full TED Talk, please click below:

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June 24, 2015 Capitalizing on Your Diverse Workplace with Insights® Discovery

Your workplace is diverse, whether you know it or not. You may all be similar in appearance, but what about your interests? Work styles? Ways of thinking and doing? Diversity goes beyond ethnicity, gender, culture, and age. It also has to do with diversity of thought and behavior.

Such a mix of perspectives can be healthy for an organization, but only if it’s leveraged correctly. If the minority voices are constantly silenced by the majority, then any diversity your organization may have will not be used effectively.

Understanding and accepting differences in others is fundamental to the success of an organization. It’s what leads to great idea-generation, creativity, and an energized workplace. As a leader, your goal should be to encourage all voices to be heard, and all individuals to be valued.

But where to begin? Insights® Discovery (a tool for understanding and developing unique personalities) provides us with a great model to follow to embrace workplace diversity. Here are their five steps:

  • Build Self-Awareness: Every person brings a unique set of knowledge, experience, capabilities and behaviors to the table. Organizations can and should help their people fully understand themselves and recognize their individual capabilities. We can’t really begin to understand and accept others, unless we know ourselves.
  • Gain Understanding: As individuals, we need to understand ourselves, understand others, and be understood by others. This means approaching diversity with an open mind—a willingness to learn about your co-workers and how they think and perceive the world.
  • Adapt and Connect: Organizations should help their people adapt and connect to get the most from their teams. Adapting and connecting helps you achieve better engagement and interaction with others. Yes, connecting with people who think differently than you may stretch your comfort zone, but you’ll probably be surprised by how much common ground you share.
  • Find Value in Diversity: Insights calls this phase “Moving from frustration to fascination.” Instead of being frustrated by others’ differences, learn about them. Appreciate what they bring to the table and how it adds richness to your work experience. Make your work environment an inclusive one in which differences are appreciated and valued.
  • Leverage differences: The best teams are comprised of a diverse group of people who can bring out the best in each other. This can only happen through honest, open dialogue and a work environment that encourages diversity of thought and perspective.

HOW can you make your workplace open and inclusive? Stay tuned for next week’s blog!

Want more information on how Insights® Discovery can help your workplace? Contact me today!

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