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“Creating Successful Leaders”

Category Archives: Teamwork

October 4, 2017 Why working after hours can be damaging (to you AND your team)

You wake up…and check your work email. You come home…and keep your phone handy just in case. You get ready for bed…and shoot off a few emails before the clock strikes midnight.

Your constant connection to your work might be more damaging than you think.

Here are 10 ways working after (or before!) normal office hours can harm both your team and YOU:

1. It pressures people to be “always on”

Even if you’re sending a casual email about a thought you had about work, think again before hitting SEND. Your email sends the underlying message that you’re working and others should be too. And that’s not great.

We all need downtime to recharge. It’s important to have designated “away from work” time in which ideas are allowed to naturally percolate. If we don’t have this down time, we begin to feel worn down and turn to auto pilot mode, in which we simply keep busy instead of pausing, evaluating, and allowing for outside-of-the-box thinking. As Ferris Jabr, writer for Scientific American says, “Downtime is an opportunity for the brain to make sense of what it has recently learned, to surface fundamental unresolved tensions in our lives and to swivel its powers of reflection away from the external world toward itself.”

2. It creates unhealthy competition

Just mentioning a late night conversation between yourself and a co-worker is enough to spark unhealthy “who can outwork who?” competition. When there are no limits in place, after-hours work can spiral out of control.

Some companies are beginning to place strict limitations on when colleagues are allowed to contact each other regarding work. Such limitations give employees breathing room in which they can round out their lives with other activities besides work.

3. It prevents you from being present

You can’t enjoy a baseball game, dinner with a friend, or a family game night if you’re constantly checking your work email or waiting for a work-related phone call. The constant presence of work means that you can’t give your full attention to anything else, including yourself. This distractedness is not great for building and maintaining healthy relationships…and it’s also not great for your mental wellbeing.

4. It can lead to quicker burnout

That feeling that you’re always being watched—that you must constantly check in or suffer the consequences (or at least some shaming from your peers)—can quickly wear you down. Today, Americans are working harder than ever for fewer rewards. Hard work has simply become the norm and, according to a study conducted by Quartz and Kronos, burnout is responsible for “up to half of all employee attrition.”

5. It throws off your life balance

Remember those things you used to think were important? Like hanging out with friends, eating a nice meal out, curling up with a book, or practicing a hobby? Well, those things are probably still important to you…they’ve just been shuffled off to the side.

A healthy life is a life with balance. If you’re overworked, you are denied the chance to explore outside interests, build strong relationships, and truly become a part of your community. It’s great to find meaning in your work, but that’s not all there is to life. Find the right blend of family, hobbies, relaxation, and community involvement that works for you.

6. It stifles creativity

Everyone needs a little space and downtime for ideas to surface and creativity to flow. Not to mention, it helps to actually be immersed in the world outside the office to create new life experiences that could, potentially, be linked to your work.

Time away from the office can lend a fresh, new perspective. As Maura Thomas, writer for Harvard Business Review says, “Experiments have shown that to deliver our best at work, we require downtime. Time away produces new ideas and fresh insights. But your employees can never disconnect when they’re always reaching for their devices to see if you’ve emailed. Creativity, inspiration, and motivation are your competitive advantage, but they are also depletable resources that need to be recharged.

 

The next time you are tempted to send out an email after-hours, pause. Think about the potential consequences to both yourself and your work team. It’s time we all start respecting and appreciating our time away from the office.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM

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August 30, 2017 Leaders: Are you a Moderator…or an Enforcer?

leaders as moderators not enforcers

Leaders often burden themselves with being the only ones to make tough decisions and stick with them, even when they may not be popular with everyone on the team. There are times when you, as a leader, must make tough decisions and deal with a bit of unpopularity for a while.

But there are other instances—the majority, in fact—in which leaders tend to take on too much when it comes to making difficult or controversial decisions. They feel, rightly so, that because they’re the ones who must take ultimate responsibility within their organization, they also must personally decide, execute, and maintain new systems or standards.

While it’s true “the buck stops here” when it comes to leadership responsibilities, we must remember that those we work with and manage have loads of helpful ideas we might otherwise not have thought of ourselves. We must also remember that our coworkers and/or employees are capable and eager to do a good job (and if they aren’t, then it’s time to rethink your hiring strategies!).

With this in mind, we should take advantage of our teams when it comes to making, implementing and maintaining decisions.

Moderate The Decision-making Process, Don’t Make All The Decisions

As a leader, make an effort to get your team involved in the process of making key decisions. Your role should be to moderate the group, keeping the discussion focused and realistic, and also to help peers work things out should disagreements arise.

Workers who are involved with decision-making feel more engaged and connected to their work, getting a sense of ownership for the visions the team has come up with together. This inevitably leads to better performance across the board, because ownership and meaning behind one’s work always gives them that necessary fire to push toward excellence.

Leading As The Vision-Implementer, Not The Productivity Police

If a team feels they are being micro-managed, they tend to become distant from their work. That is to say, a babysat team can easily be made to feel that they are not smart or capable enough to do their own work.

On the other hand, we all need standards in place to keep us all on the same page. A great team is well-organized, highly communicative and grounded in a mutual understanding of the standards and expectations.

You can see why involving everyone in big decisions can help you as the leader in the long run, when you need to begin implementing the vision (aka, the daily expectations of each team member). If and when you run up against disagreements or unproductivity, you can always point back to the standards the whole team created and agreed to. Instead of placing blame, encourage ongoing collaboration to iron out any wrinkles in the initial plan.

Maintaining The Vision

Things don’t always apply perfectly from the white board to real life. And, since the business world constantly changes along with the rest of the world, it’s necessary to constantly reevaluate the value of decisions you’ve made and implemented in the past. This means you’ll need to tweak things as you go and ask for feedback from the team, thereby keeping everyone directly engaged in the process.

 

Maintain involved, but not overpowering leadership; involve your team; and don’t be afraid to modify your approach. That is the recipe for empowering individuals and creating a happy, functioning team.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM

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August 16, 2017 How are MN State Fair animals like your perfect work team?

State Fair Animals and Work Team

The Minnesota State Fair begins in just over a week, so I thought I would continue my blogging theme with a fun post about how state fair animals are like the perfect work team. I know, comparing barn animals to people seems like a stretch, but bear with me! The MN State Fair animals are teeming with their own personalities and purposes. They are as diverse as the people who love and care for them. If you’ve ever walked through the chicken barn, you’ll know what I mean! Such variety, even among members of the same species.

Here are 6 distinct personalities that you’ll find in the state fair barns, as well as in a well-balanced work team:

The workhorses

These are the people who dive headlong into their projects with fervent dedication. They may not dwell on logistics or alternative routes—they just do. These go-getters can be compared to people who lead with red energy on the Insights Discovery wheel (for more on the Insights system, click HERE). They forge ahead fearlessly and set an example of “go get ‘em” leadership for others to follow.

The loyal ones

Many pets are fiercely loyal to their owners. They would do anything to protect them and keep them out of harm’s way. Loyalty is one of the ten attributes of an excellent leader (as you’ll find in my book, The Ten-Minute Leadership Challenge) because it is a necessary trait for those who want to succeed within an organization. Loyalty doesn’t mean that people can’t challenge ideas or systems—it does mean that they’re dedicated to their company and will do whatever they can to help it succeed (including challenging faulty aspects of it).

The social ones

We’ve all seen animals who absolutely revel in attention. They just want to be part of a pack—whether among people or their fellow species. In the same way, your extroverted team members thrive when they’re closely collaborating with others. If you want them to be productive, don’t force them to work alone! They’ll do much better (and be happier) if they’re able to bounce ideas off of others and talk things out.

The thinkers

Some animals are quiet and pensive. They take in the world with their silent observations and surprise us when they flawlessly navigate an obstacle course or solve a puzzle. A good team is comprised of at least a few analytical types. These people are data-driven and like to thoroughly think through issues before acting.

The ones that make a squawk

It’s okay to have squeaky wheels on your team. These are the ones who will keep things honest and be the voice of others who are too afraid to speak up. These vocal individuals may even identify problems that could affect your customers or clients, which is always great to catch before anything goes wrong “in the field.” There is a fine line, however, between articulating thoughts and opinions and complaining. As long as the “squawkers” don’t cross the line into griping and grumbling, it’s useful to recognize their opinions and address them.

The givers

Many animals take care of us. They give us milk, wool, eggs or just plain camaraderie. In the same way, there are those in the workplace who are advocates for others. They make sure everyone’s voice is heard and that others are treated with respect. It’s great to have these empathetic personas on your work team. They foster an atmosphere of inclusivity that is often lacking in the workplace.

 

With a little imagination, we can draw comparisons between the animals of the state fair and your perfect work team! Do you have a good balance of workhorses, loyal ones, collaborators, thinkers, squawkers, and givers?

 

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM

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