Skip to content

UXL Blog

Creating Successful Leaders

Category Archives: Leadership

Margaret Smith speaking with a group of women

Hello readers! I am beyond excited to introduce my online leadership course, The Ten-Minute Leadership Challenge!

It’s based off my book, but is packed with a ton of great additional information that is meant to guide leaders of all levels and backgrounds. The course includes ten, go-at-your-own-pace lessons, each one focusing on a specific leadership attribute. You can choose to go through the lessons in order or focus on the ones that need your attention most.

Expected course outcomes include learning to…

  • Focus and hone self-awareness
  • Define career goals and your “living legacy”
  • Create a business case to ignite real change
  • Gain respect and recognition
  • Improve your office community
  • Navigate tough conversations
  • Earn the confidence of your colleagues and superiors
  • And much more

I’ve pulled out all the stops with this course and I’m confident you’ll find it valuable. Check it out today and step into your leadership!

Walking up steps

Margaret Smith is a career coach, author, Insights® Discovery (and Deeper Discovery) Licensed Practitioner, and founder of UXL. She hosts WORKSHOPS for people who need career or personal guidance.
NOW LIVE: Check out Margaret’s NEW online Leadership Course.

Tags: , , , , ,

have a productive debate at work

Team dynamics can’t always be 100% collaborative. When an office encounters external challenges, like a change in size or shift in industry focus, argument and individual vision can become important points of engagement to keep a team productive and cooperating as a whole unit.     

Productive debate is a form of healthy communication, and making sure everyone understands the same ground rules for conducting those debates is important. When there is a problem that can’t be solved with a short conversation, co-workers need to be prepared to present their viewpoints in a way that remains approachable and non-combative. Shane Snow talks about some of these strategies in a recent article in the Harvard Business Review.

So what are the ways to have a productive debate at work?

Having a facilitator who remains fair and impartial can provide a strong foundation for such events. Usually, a manager or supervisor can take on this role, but team members may find it appropriate to select a different candidate. There should be a consensus on who is directing the conversation.

No personal attacks. All debate stops the moment your team members begin to react defensively. It is impossible to weigh decisions with logic and reason when folks are emotionally threatened or wild. Keep talking points centered around the problem that is being discussed.

Reinforce to team members that you are sharing solutions. There may be information that is shared throughout the course of the debate that changes someone’s position or opinion, and that is okay. There are no sides that need to be taken. You are striving for an honest and meaningful solution to a problem. If somebody with an opposing viewpoint shares an idea that you agree with, be sure you acknowledge the position. Compromise or consensus is more likely when people feel heard.

Remain curious throughout the process. You’re likely to learn something new about your team members through uncomfortable or contentious subjects. Try to frame these lessons as positive incentives, and encourage your team to participate and act in good faith. A team’s real strength lies in the ability to navigate conflict.

The desire to avoid debate is easy to understand, but arguing productively is essential to any team’s growth and learning process. Keep a level head and you’ll go from 12 Angry Men to 12 Contented Team Members.

Tags: , , , , , ,

One of the easiest ways to make a room full of professionals uneasy is to bring up the term “Love Leadership.” In most people’s minds, love is not a term that should be associated with work. Appreciation, sure. Respect, definitely. But, LOVE?

In reality, Love Leadership is not as scary or intense as it sounds. It’s a term that was made popular by John Hope Bryant, CEO of Operation HOPE. In Bryant’s book, Love Leadership: The New Way to Lead in a Fear-Based World, he illustrates how leaders who genuinely care about others will rise head and shoulders above those who lead with fear.

Though fear-based leadership may work in the short-term (i.e. giving someone an ultimatum if they missed an important deadline), it is not a good long-term strategy. Those who consistently lead with fear will ultimately create a hostile work environment where staff will be afraid to express their views, be motivated by consequences, and shy away from open and honest communication. In short, fear-based leadership stifles and harms the workplace.

What does choosing love-based leadership look like?

Leaders who choose to lead with love take the time to get to know their team. They care about each and every person and routinely sit down and hold one-on-one conversations with them. They also care enough to get to know a little about their team member’s personal lives–their family, hobbies, pets, etc. This level of attention helps people feel comfortable enough with their leader to present any issues or challenges they might be facing, discuss new ideas, or candidly talk about progress or pitfalls.

Love-based leaders also let themselves be vulnerable. They are brave enough to acknowledge when they’ve made a mistake; they reach out when they need help. This vulnerability does not make leaders weak–it makes them human.

It should be noted, however, that there’s a difference between leading with love and being “a softie.” One of the chapters in my book, The Ten-Minute Leadership Challenge, is dedicated to “balancing the head and the heart.” Though it is important to lead with love, it is just as important to make “head-based” decisions, like letting a team member go when they are repeatedly under-performing. Just because you lead with love, doesn’t mean that you shouldn’t set up clear boundaries and let your team members know when they cross those boundaries (I go into much more detail in my book–talk to me if you’d like to get a hold of a signed copy).

How will you, as a leader, dedicate yourself to leading with love? Step back, take an honest look at your leadership, and recognize how you can infuse more honestly, open communication, genuine caring, and vulnerability into your daily actions and interactions.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM

Tags: , , , , , , ,