Category Archives: Communication
September 26, 2018 Find Your Voice and OWN It
Your thoughts matter.
Do you believe that simple sentence? Have you internalized your worth as both a human being and a key component of your workplace?
I’ll say it again: Your thoughts matter.
Far too often, people feel like their ideas, opinions, or points of view do not mean as much as others’. They feel minimized or silenced. They feel some kind of invisible barrier, holding them back from speaking up.
Have you ever felt this way? Have you ever been at a meeting and decided against speaking up or voicing your opinion? Have you ever felt shut out of a conversation, even though you had something to contribute? Why?
Unfortunately, a few dominant voices tend to rule the workplace. Whether they became the “big players” through experience or by aggressively asserting their point of view, these are the people who do not easily share the floor with others.
So, how do you break in? How do you find your professional voice and speak it?
Start small. Try a few of the following steps and keep building your confidence–and your voice–through intentional actions.
- Practice speaking your mind in one-on-one meetings or informal lunch gatherings.
- Build your confidence before you go into a meeting. Try using Amy Cuddy’s power pose or repeating affirmations.
- Set a concrete goal (i.e. I will speak up at least twice during our next meeting).
- Have a candid discussion with those who shut you out of meetings (they may not even realize they’re doing it!). Don’t be confrontational, be conversational. Present your case by using the D4 feedback model.
- Involve others. If you notice someone else itching to say something, be an advocate for them. Say something like, “It looks like Susan has something to say.” Your gesture won’t go unnoticed and (hopefully) the favor will be returned at some point
- Be prepared and know your stuff! Do your research before walking into a meeting and come prepared to ask at least three good questions (I’m a huge proponent of asking good questions!).
- Keep it up. Even when you’re not feeling especially assertive, keep up your confidence through affirmations, intentional breaks (get away from your desk!), and by practicing good all-around self-care.
Your voice is valuable! It’s time others heard it.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM
Tags: build confidence, business coach Margaret Smith, find and own voice, find voice work, margaret smith career coach, women confidence workplace, women speak out work, women strong voice
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- Posted under Advice from a Life Coach, Communication, Thrive at Work
June 27, 2018 Millennials: How to Prove Your Worth
If you are a Millennial, you’re probably already well aware that you’re fighting an uphill battle in the average workplace. Millennials have been given a lot of flak for being lazy, self-absorbed, and disloyal. Journalists love writing articles about Millennials that cast the entire generation in a poor light. While the criticisms may be true in some cases, they are absolutely NOT true in many others.
(I’ve written a couple blog posts about the fallacy that Millennials are bad employees. Check out Millennials and Loyalty and Millennials and Altruism).
Unfortunately, many people have bought into the racket and are overly cautious about their Millennial co-workers. So, how do you cut through the distrust and prove that you are, in fact, loyal and you DO want to work hard?
Try the following 5 strategies:
1. Demonstrate Your Respect
I’m sure you have tons of brilliant ideas that you’d like to implement RIGHT AWAY, but hold your horses. If you’re starting out in a new job, take your time to get to know your co-workers, get a feel for the environment, and understand protocol. Be sure to respect the ideas and practices of those who have been in the organization for longer than you have, even if you don’t necessarily agree with their methods. A little respect can go a long way.
When you do feel you need to speak up and offer an alternative opinion, do so in a courteous manner. Acknowledge the commonalities between you and the other person or people with whom you disagree, and THEN offer your alternative or dissenting opinion. Remember: your tone of voice and mannerisms can also speak volumes. Pay attention to your body language and be as polite as possible.
2. Surpass Expectations
If you’re looking for respect from your co-workers, then make sure you’re not only turning in your assignments on time and being as punctual as possible, but also make an effort to go the extra mile. Do a little extra research for that report. Help out a struggling co-worker. Turn in a project a day early.
You don’t always have to surpass expectations (and probably shouldn’t), but it doesn’t hurt to make an effort to shine from time to time. Just make sure you’re not rubbing your excellence in others’ noses!
3. Think AND Talk About the Future
What’s your five-year plan at your company? What are your goals? Think about your personal expectations for your future self (if you’d like some help with goal setting, check out this past blog post), and commit to them.
Don’t be afraid to let others in on your goals, especially your immediate supervisor or mentor. How do you talk about your goals with others? Try framing them in the form of a question. For instance:
“I’m determined to do XYZ this year, but I’m not sure about [a certain aspect of reaching that goal]. What are your thoughts?”
OR: “I’d really like to [become a project lead, take on X responsibility, earn a promotion to X position]. How were you able to do this? Any tips for me?”
4. Be Humble
You don’t know everything. Not only that, there are things you don’t even know that you don’t know! With that in mind, be open to learning and trying new things. Listen. Pay attention. Learn.
5. When Things Aren’t Ideal, Communicate
Instead of thinking about leaving as soon as things get tough or the job doesn’t seem to suit you anymore, communicate. Approach your supervisor, let her know about your discontentment, and strategize ways to overcome your slump (better yet, strategize ahead of time, and let her know your ideas in addition to a collaborative brainstorm).
Believe me, everyone has slumps. It’s possible you’ve mastered your work and are now bored, or you might feel ill-suited to the work you are doing (in both cases, a change in responsibilities might help you re-engage). It’s also possible you’ve become unhappy with the work climate and don’t care for certain co-workers or certain office practices. That is a larger problem, but can also be surmountable in some cases (it might just mean talking to certain co-workers and strategizing on how to better work together).
Direct communication is key. The last thing you want to do is mope around for a month, make everyone around you unhappy, and then quit. That doesn’t do ANYONE any good! Talking out your discontentment (in a respectful, matter-of-fact way), and strategizing solutions is a much more proactive approach.
How will you prove yourself in a workplace that is determined to write you off? Start with these 5 strategies, give them an earnest try, and be patient–others’ attitudes toward you may not change overnight. Remember: if you find the workplace to be overwhelmingly toxic, there’s no shame in moving on. Just make sure to give this decision plenty of thought and consider talking with a career coach before you make your move.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM
Tags: Margaret Smith licensed Insights practitioner, Margaret Smith Twin Cities, Millennial career insights, millennials and loyalty, Millennials earn promotion, millennials in the workplace, Millennials prove worth, the millennial generation at work
June 13, 2018 What Are 3 Ways to Become a More Caring Leader?
More and more evidence is emerging that leading with love, compassion, and authenticity is much better for building a sustainable, happy team than leading by force and intimidation. According to Forbes.com, many old leadership models were based on the military and have a tendency to emphasize leaders as people who should be feared.
It’s taken a long time to start changing this model, but it’s happening, slowly but surely. As managers of all levels are coming to realize that people respond to love and compassion, leadership tactics are changing and many people are opening up to the idea of love leadership. One in-depth study by Joe Ricciardi shows that, “A team member who feels ‘loved’ by his boss is significantly more likely to see his boss as a good leader. Leading your employees is a natural outgrowth of loving them.”
The study went on to find that three simple leadership approaches can greatly increase the success of your team:
1. Genuinely Care
Above all, be human. Get to know your work team, ask them questions (and genuinely listen to the answers!), and share a little bit of yourself. As in all relationships, getting to know another person is a two-way street and you have to have the courage to be vulnerable sometimes and open up.
It’s the littler things that make a difference–hand-written thank you notes, noticing when an employee goes above and beyond their responsibilities, remembering the name of a spouse or a child, recalling a co-worker’s recent trip or a hobby they enjoy. If your memory can be slippery, jot down notes in an excel spreadsheet (a sheet for each team member) and take a look at those notes before meeting with someone.
Your efforts will make others feel comfortable in the workplace and help them to actually look forward to coming in to work–something that leads to long-term retention.
2. Be Passionate
Your enthusiasm is contagious. Love what you do and demonstrate that love through positivity, a sunny attitude, and excitement. If you are looking forward to taking on a new client, tackling a new project, or meeting a certain goal, share that enthusiasm with your team. Let your positive energy shine through during team meetings, email memos, or one-on-ones.
And if you’re not loving your job? If you’re in a leadership role, that could be a genuine problem. Evaluate your discontentment and ask yourself what’s causing it. Work with a career coach to help you get to the root of the problem and then strategize on how to move forward. Leading with love means you not only show your co-workers love, but that you also love and embrace your leadership role. It’s hard to follow a leader who is unenthusiastic about their work.
3. Be Committed
Commitment is a big part of being a caring leader. Commit to the wellbeing of your employees. Commit to your team’s current projects. Commit to your clients/customers. If you’re truly committed to your team, you will be with them every step of the way, through both their successes and failures. Part of this responsibility means shouldering a good portion of the blame if something goes wrong. As former President Truman said, “The buck stops here.” Those are words to live by.
Part of being committed means investing in your team. Focus on individual and team development by making sure team members are involved in ongoing training. Also, make sure they have the chance to learn from each other (and you!) during skill share or mentoring sessions.
How will you step into your role as a caring leader? What can you do to show others you genuinely care, you’re passionate about the work, and you’re committed to both the team and their work projects? No matter how you decide to amp up your love leadership, the important thing is to DO IT. Start today and see what small changes you can make to commit to being a more caring, compassionate leader.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM
Tags: authentic leader, authentic leadership, better leadership, career coach Margaret Smith, caring leader, leadership best practices, leadership skills, love leadership, margaret smith leadership
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