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“Creating Successful Leaders”

Category Archives: Communication

November 15, 2023 Fall Networking Events: How to Stand Out

Soon, the holidays will hit and things will likely get hectic. Before that happens, you may want to squeeze in a networking event or two. Whether you’re looking to shift career paths next year, gain a few more connections, or share your skillset, it could pay to intentionally network with others. But how can you stand out? And how can you establish meaningful connections that will actually lead to something?

This fall, try following these 4 networking tips:

Focus on the “Give”

The holidays should be a time of giving back, and networking events are no different. If you’re only thinking about yourself and what you can gain, that will likely come across in your interactions. Instead, think about your skills, talents, and what you can give to others. When you focus on the “give” instead of the “get,” you build trust and demonstrate that you care about others and their needs/predicaments. Additionally, you establish that you could be a valuable partner to help in certain areas (which could lead to landing additional projects or even finding a new job).

Prep Your Intro

It’s a good idea to prepare an introductory message for when you meet new people AND practice this intro until it comes naturally. Rather than writing a “pitch,” come up with a few lines about yourself and your skills/talents. Try to make your intro stand out in some way (for instance, say, “Hi, I’m Kim. I write headlines that grab attention and drive engagement,” rather than, “Hi, I’m Kim. I work in marketing.”). Be genuine and authentic in your intro, and make sure it aligns with your personal brand and the impression you want to leave on others.

Be Present and Engaged

When attending networking events, it’s important to be fully present and engaged in the conversations you have. Put away your phone and avoid distractions, so that you can give your full attention to the person you’re talking to. Ask open-ended questions to encourage meaningful conversations and actively listen to what the other person is saying. Show genuine interest in their background, experiences, and challenges.

Connect and Follow Up

After the event (or during, if appropriate), make sure to connect with the people you met on LinkedIn or other professional networking platforms. Personalize your connection requests and remind them of your conversation at the event. This will help solidify the connection and make it easier to follow up later.

In addition to connecting online, don’t forget to follow up with the individuals you met. Send a brief email or message within a week or two, expressing your gratitude for their time and reiterating something you discussed. This shows that you value the connection and are interested in maintaining it.

Remember, networking is not just about collecting business cards or making superficial connections. It’s about building relationships and adding value to others. By taking the time to prepare and going in with an open mind, you can make the most of your time and effort when attending these events.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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August 23, 2023 The Art of Giving and Receiving Feedback: Tips for Managers and Employees

Effective feedback is a two-way street. If you’re providing critiques, it’s important to do so in a way that doesn’t sound accusatory or ends up being demoralizing, but it’s usually not enough to say, “Good work! Keeping doing what you’re doing.” On the other hand, if you’re receiving feedback, it doesn’t pay to put up walls and be overly defensive. BUT it’s also not a good idea to passively take criticism if you A) disagree with it or B) do not completely understand it.

All this is to say, giving and receiving feedback effectively is a balancing act. And it’s easy to tip into negative territory.

How can you keep things positive and aim for improvement? First, let’s talk about giving effective feedback, and then we’ll discuss a few pointers for effectively receiving feedback.

Giving Effective Feedback

Good feedback is sincere, illustrative, and clear. It also provides a clear path or action plan for the recipient to use after the meeting. To achieve this type of feedback, I often turn to the D4 model, designed by Insights® Discovery, which I’ve discussed in detail in a past blog post.

Essentially, the D4 feedback model is a four-step process that encourages specificity while also maintaining a positive tone. Here are the basics:

Data: Start by presenting the facts of the situation or behavior. Avoid generalizations or assumptions, and keep your tone neutral.

Depth of Feeling: Start to explore why you might be feeling a certain way about the data you’ve presented. This step helps to uncover deeper issues that may be contributing to the situation.

Dramatic Interpretation: How are you interpreting the situation? What meaning have you given it?

Do: End with a clear path forward. What would you like to see happen moving forward, and what steps can be taken to get there?

By following these steps, you’ll be able to give feedback that is clear, actionable, and helps the recipient understand how to improve. It’s also important to remember to give positive feedback as well – acknowledging what the recipient is doing well can motivate them to keep up the good work.

Receiving Feedback Effectively

Receiving feedback can be challenging, especially if it’s critical or unexpected. However, it’s important to approach feedback with an open mind and a willingness to learn. To do this, keep the following tips in mind:

  • Listen actively and ask clarifying questions.
  • Avoid becoming defensive or argumentative.
  • If you do not agree with the feedback, politely ask for clarification/elaboration. You may also want to seek additional feedback from others to corroborate the feedback.
  • Identify specific actions you can take to improve. Make sure to go over these action steps with the person providing feedback.
  • Ask for next steps (a follow-up meeting, sending a progress update, etc.).
  • Acknowledge and thank the person for their feedback.
  • Follow through! After the meeting, begin strategizing how you will stay committed to the action steps discussed during the feedback session. This may involve setting goals, seeking additional support or resources, or simply dedicating time and energy to improving your performance.

Remember, feedback is an opportunity for growth and development. By approaching it with an open mind and a positive attitude, you can turn constructive criticism into a valuable tool for personal and professional improvement.

Whether you’re giving or receiving feedback, it’s important to approach it with care and intention. Giving effective feedback involves being specific, sincere, and clear, while also providing a path forward. The D4 feedback model is a useful tool for achieving this balance. On the receiving end, it’s important to actively listen, avoid defensiveness, and identify specific actions to take. Remember, feedback is an opportunity for growth, so approach it with a willingness to learn and modify how you’re currently doing things. The give and take of feedback doesn’t have to be painful or stressful! With effective communication and positive intentions, both parties can walk away satisfied.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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August 2, 2023 5 Ways Micromanaging Hurts Your Team

Many leaders achieved their status through hard work, commitment, and perfectionism. Generally, these are positive attributes that can help lead to success. However, you can have “too much of a good thing,” particularly when it comes to perfectionism.

If your perfectionism helps you catch project flaws or edit reports, great. If it causes you to constantly look over your team’s shoulders, criticize, and take a narrow view of how things should be done…not so great.

How can these micromanaging tendencies hurt your team? Let’s talk about 5 negative effects and how to avoid them.

Stifled Creativity and Innovation

If your team is restricted to always doing things your way and from your perspective, you miss a huge opportunity for creativity and innovation. As a leader, you might have ideas about certain projects or initiatives, but you don’t necessarily have to voice those ideas right away. Instead, allow your team some time and space to brainstorm ideas and come up with potential solutions. This lets them feel empowered and invested in the project, and they just might come up with the company’s next million-dollar idea!

Lack of Problem Solving

When leaders micromanage, their team members start looking over their shoulders. They wonder if they’re doing things the right way, and if they’re meeting the leader’s approval. Because of this, the team will be disincentivized to seek solutions for any problems they encounter. They don’t want to get in trouble for doing things the “wrong way,” so they’ll inevitably turn to the leader for direction. This creates a culture of neediness instead of competent problem-solvers, AND it puts a lot more work on the leader’s plate, since they’ll have to constantly troubleshoot problems.

Diminished Trust

Micromanaging can erode trust and respect between leaders and their team members. When leaders constantly nitpick and micromanage every detail, employees can feel like their skills and abilities are not trusted or valued. If trust doesn’t exist between leaders and team members, that shakes the foundation of the entire team. Why would team members entrust their manager with sensitive information or confide any struggles or pitfalls to them if trust is absent?

Reduced Job Satisfaction

Nobody likes being micromanaged. It is frustrating, demoralizing, and can make team members feel like they are not trusted or valued. When team members feel like they have no autonomy or control over their work, their job satisfaction can suffer. This can lead to burnout, turnover, and a lack of motivation.

Waste of Time and Resources

Micromanaging is incredibly time-consuming. Leaders who micromanage spend significant amounts of time reviewing work, checking in with team members, and correcting mistakes. This can take away time from other important tasks. Additionally, when team members are prevented from making their own decisions and solving problems, they may come to rely too heavily on their manager. This can be a waste of resources if the manager or leader is needed elsewhere. Micromanaging might scratch your perfectionist itch, but it can have serious negative consequences for your team. No one wants someone constantly looking over their shoulder or telling them precisely what to do all the time. Instead, trust your people. Learn to let go a bit and allow your team to feel empowered, creative, and invested in their work through independent problem-solving and decision-making. By avoiding micromanagement, you can create a more satisfied, motivated, and productive team and foster a culture built on trust and respect.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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