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“Creating Successful Leaders”

Category Archives: Better Business

June 21, 2023 6 Tips to Boost Your Delegation Skills as a Leader

Photo by Amy Hirschi on Unsplash

If you’re like many leaders, you earned your position through hard work, resilience, and effectiveness. You know you have what it takes to get things done and forge ahead. These are great qualities, BUT they may make you reluctant to trust others with jobs that you could just do yourself. Here’s the reality: you cannot, and should not, do everything yourself. Doing so will make your leadership less effective, will convey that you do not trust your team, and will obligate you to continue working on detailed tasks when you should be looking at the bigger picture. So, delegate!

To become a more effective delegator, try these 6 tips:

1. Extend Trust

It can be challenging to let go and trust others to do a job as well as you could. However, it’s essential to extend trust to your team members. You hired them for their expertise, so let them use their skills to shine. When you trust your team, you’re not only empowering them, but you’re also freeing up your time to focus on tasks that require your attention and specialized skills.

2. Clearly Communicate Expectations

One of the primary reasons delegation fails is due to unclear or unrealistic expectations. It’s crucial to communicate what you want done, how you want it done, and by when. Be sure to provide context and instructions that detail the scope of work to minimize confusion. To learn more about clarity in communication, check out my video on the subject.

3. Provide Resources

To ensure your team can deliver on your expectations, provide them with the essential resources needed to complete the job. These could include financial support, equipment, tools, or software. Providing these resources ensures your team can effectively do their job and prevents them from feeling like they’ve been set up for failure. Remember: you can also be a resource! Be sure to emphasize to your team that they can approach you with any question, roadblock, or concern.

4. Allow for Different Approaches to a Problem

People have different styles and, therefore, different approaches to solving problems. As a leader, it’s essential to recognize and value these differences. Encourage your team to tackle problems in their own way, and you may find that they come up with innovative solutions you hadn’t even thought of. When I was a leader at 3M, I periodically let my team brainstorm solutions without me, and if they missed the mark, I gave them a little guidance and had them try again. I was always amazed at the creativity and innovation that bubbled up during those sessions!

5. Don’t Micromanage

Related to allowing for difference approaches, it’s also essential to not micromanage your team. Micromanaging sends the message that you don’t trust others to do the work. It’s also a waste of time and energy. Once you’ve given clear instructions, trust your team to execute the job in their way. Be available to offer guidance or answers to questions but avoid constantly checking in to see how things are progressing.

6. Provide Feedback

It’s easy to forget that delegating is a two-way street. Just as you expect your team to deliver on their expectations, they expect feedback on their performance. Provide constructive feedback that acknowledges their achievements and points out areas that could be improved upon. This will empower them to grow and take on more significant responsibilities in the future.

Delegation may seem challenging at first, but by implementing these six tips, you can become a better delegator, free up your time, and empower your team members. Remember, delegation is a leadership skill that you can develop and perfect over time. Don’t be afraid to delegate tasks and responsibilities, as this will not only help you achieve your goals but also provide growth opportunities for your team members. So, start delegating today and see the positive impact it has on your team’s productivity and success!

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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June 6, 2023 6 Benefits of a Virtual, On-Demand Leadership Course

Leadership is one of those things organizations can take for granted. They expect their new managers to step into their role equipped with leadership acumen. New managers, on the other hand, are often hesitant to admit their shortcomings, since they feel pressured to “prove themselves” in their new position. Asking too many basic questions might show incompetence or weakness, and that isn’t the impression they want to leave on their team.

The result of the disconnect between organizations and their leaders is that leadership skills are often not taught, but learned on the fly. That can work to a certain extent, but some lessons are hard-learned, and some skills are never learned at all.

Don’t leave it up to chance. Training managers (whether they’re new or not) in crucial leadership skills is not only a benefit to the manager, but to the organization as a whole. With the right training, managers can streamline communication, increase their effectiveness, improve team dynamics, and more.

But I know what you’re thinking: “Training can be expensive and time consuming. My organization is running on a lean budget, and we can’t afford to send our managers to a week of training.”

To mitigate costs and gain flexibility, consider exploring virtual learning…

What is Virtual Learning?

Virtual learning–sometimes referred to as online learning or e-learning–is an approach to education that allows students to participate in courses from anywhere, provided they have a computer and an internet connection. It enables people to access education from the comfort of their own home or office, removing the need to travel to a physical location.

Many virtual courses, such as my online leadership course, are learn-at-your-own pace, meaning the student can log in whenever they have a few free minutes.

The Benefits of a Virtual, On-Demand Leadership Course

Virtual learning has quickly become a preferred method of education for busy professionals. Below are some of the benefits of taking a virtual, on-demand leadership course:

It Provides Tailored Learning

Virtual learning courses provide a variety of learning mediums, from videos to reflection exercises to writing activities. This type of learning appeals to a wide range of people, as it allows individuals to pick the format that resonates best with them.

It’s Low Cost

Virtual learning courses are often much more affordable than traditional courses. This is because they don’t have the overhead costs associated with physical classrooms and resources, such as textbooks. Even though the courses are not directly taught by an instructor, you usually can access the course creator to ask any specific questions.

It’s Flexible

One of the most significant benefits of virtual learning is flexibility. Students can go at their own pace, allowing them to fit education into their busy schedules. For individuals who have full-time jobs, families, or other commitments, this can be a game-changer.

It Keeps Skills Up To Date

Even a seasoned leader’s skills can go stale if they do not regularly use them. If they, for example, do not regularly engage in difficult conversations, they may not know the best way to approach them. By taking online leadership courses, these skills can be refreshed and enhanced.

It’s Interactive

Virtual learning courses are designed to be interactive. Many online courses include opportunities for activities, discussions, deep reflection, immersive projects, and other activities that encourage interaction.

It’s Fun!

Virtual learning courses can be fun! Unlike traditional courses, virtual courses often leverage multimedia to make learning more engaging and enjoyable. Through a mix of videos, games, and interactive activities, virtual courses can make leadership education more exciting and stimulating.

Virtual learning is an excellent way for busy professionals to develop their leadership skills. By taking a virtual, on-demand course, individuals can work at their own pace, tailor their learning to their preferences, and keep their skillsets up-to-date. So why not give virtual learning a try? It could be the game-changer you need to take your leadership skills to the next level.

For more information on my online course, The 10-Minute Leadership Challenge, click here!

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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May 31, 2023 5 Meaningful Diversity and Inclusion Actions in the Workplace

For the past few years, diversity, equity, and inclusion (DEI) has been a hot topic in the workplace. Companies have pledged billions of dollars to DEI initiatives (although they haven’t necessarily followed through with those pledges), have hired DEI directors and consultants, and have declared their support of DEI efforts. While these intentions are good, not all of this work has been effective or impactful. It’s easy to talk about doing something, and far more difficult to follow through in a meaningful way. When it comes to diversity, equity, and inclusion, it’s not enough to make surface level changes; this work requires collaboration, strategy, data, and the will to take meaningful actions. Here are 5 actions you, as a leader, can take:

1. Create a Diversity and Inclusion Council

Creating a diversity and inclusion council is a great way to involve a variety of employees at different levels of the company in the work of promoting diversity and inclusion. This council can help develop and implement diversity and inclusion initiatives throughout the company, and help ensure that different perspectives are represented. Remember: make an effort to invite a wide variety of people to serve on this council. It can be counterproductive for a fairly homogenous group to make decisions that will affect others with very different backgrounds and experiences.

2. Collect Data

If you don’t have data about diversity metrics, how will you know when and if your DEI initiatives are working? This data could be quantitative (stats about demographics, numbers related to hiring practices, promotion rates, etc.) or qualitative (responses to surveys, complaints or negative feedback, testimonials from either private meetings or forums, etc.). Collecting diversity metrics can be a powerful way to identify areas where the company is excelling and where improvements can be made. Once the data is collected, use it to inform strategies and initiatives aimed at promoting diversity and inclusion.

3. Embed DEI Principles into Performance Goals

Incorporating diversity, equity, and inclusion principles into performance goals can help ensure that these values are front and center in the work that employees do every day. When employees see that DEI work is valued and rewarded, they are more likely to take it seriously and make it a priority in their own work.

4. Review and Update Policies

Policies that are not inclusive can have a negative impact on diverse employees. Reviewing and updating policies to ensure they are inclusive is a crucial step in promoting diversity and inclusion in the workplace. This includes policies around hiring, promotion, performance evaluations, and workplace accommodations.

5. Foster a Culture of Inclusion

Creating a culture of inclusion requires effort from everyone in the company. Leaders can set the tone by modeling inclusive behavior and encouraging others to do the same. This includes listening to diverse perspectives, actively seeking feedback, and ensuring everyone feels valued and respected. It also means creating opportunities for employees from diverse backgrounds to participate in decision-making and leadership roles.

While it’s beneficial to conduct diversity and inclusion training, don’t stop there! And don’t make this a one-time endeavor. DEI work must be ongoing and embraced by people at all levels of the company, from the leadership to support staff.

Incorporating meaningful diversity and inclusion actions in the workplace is necessary for creating a more equitable and welcoming environment for all employees. It requires a strategic and collaborative effort from everyone in the company—all voices and contributions make a difference. While these five actions are a good starting point, they should not be the end goal. Companies must continue to prioritize diversity and inclusion and be open to ongoing adaptation and improvement. True progress requires ongoing effort and a willingness to adapt and improve.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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