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“Creating Successful Leaders”

Category Archives: Better Business

June 5, 2013 Save Money And Gain Knowledge With Online Courses

Paying for college is a drag, and although the job market is much better now than it was when I first began coaching a few years back, it’s still tough to know whether getting another degree is a smart investment.

The good news is Massive Open Online Courses, or “MOOC’s,” are providing people the world over with quality courses, free of charge. These classes are taught by real professors from some top notch schools, and MOOCs take advantage of video chat technology to create a sense of community.

Perhaps the company that’s making the biggest waves is Coursera. Having teamed up with universities like Stanford, University of Pennsylvania and Princeton, Coursera provides five undergrad courses that the American Council on Education has approved to count toward college credit.

What excites me isn’t free college credit, even though this is a big step toward an affordable education. I’m excited about the opportunity this gives anyone who wants accessible, flexible and personal learning. Classes typically run from 6-12 weeks, and you are free to take as many or as few as you’d like. This gives even the busiest of us the chance to advance our education. And we can do it however we want.

If you’ve always been meaning to get caught up on the classic novels, for instance, take a literature course! If you’re crummy at math and don’t want to be anymore, there are math classes as basic as geometry 1. Or, you can develop the skills you apply everyday at work. Coursera offers economics courses, marketing courses and integrated technology courses, to name a few, all of which address real-world needs.

Oh, and did I mention it’s free?

 

The Next Web. “Online learning goes official as five Coursera courses get approved by the American Council on Education.”  Accessed June 4, 2013. http://thenextweb.com/insider/2013/02/07/online-learning-goes-official-as-five-coursera-courses-get-approved-by-the-american-council-on-education/

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May 21, 2013 Ways To Boost Collaboration

You probably know that successful businesses are built around good collaboration, but you may not know that sometimes collaboration can actually be a negative force in an organization. Author Morten T. Hansen addresses the issue with an example in his book, Collaboration:

“When oil giant British Petroleum (BP) started to promote cross-unit collaboration,” writes Hansen, “leaders encouraged the formation of cross-unit networks focused on areas of shared interest. Over time, this idea flowered into an unforeseen number of networks and subnetworks…which consumed increasing amounts of managers’ time.”

This tendency toward overdoing it stems from the notion that more structure equals better results. But this often backfires, costing time and money. In reality, collaboration is the result of good chemistry between individuals united behind a single cause. Instead of implementing rules for how to collaborate, or “forcing it,” we should promote an environment that allows individuals to collaborate naturally.

I came across a YouTube video by Angela Fernandez Orviz that does a good job of illustrating how collaboration sparks creativity and innovation.

After watching the video, I arrived at a few points:

1. Seek out diverse strengths and personality types

As Orviz states, we must utilize a large network of disciplines in order to address issues in a global world. Most groups must diversify their business to stay relevant. This means integrating all sorts of professions, be they doctors, scientists,  journalists or salespeople.

2. Keep an open mind and embrace Divergent Thinking

Set your own ego aside and keep your mind open to many different ways of solving a problem. Each member of the team brings a specialized skill and viewpoint to the table, and it is up to the group as a whole to be open to everyone’s take on the matter. The brainstorming process may take longer as a result, as you’ll see ideas come from every angle possible, and you may face some frustrating road blocks. Hence, I strongly recommend that you…

3. Agree On The Objectives Early On

Before you even begin brainstorming, draft a written document that all members of the team agree on that specifically states the aims of the project at hand. This will act as a road map that keeps the collaborative process within a workable framework. In this way, you’ll be able to allow for divergent thinking and creative meandering, resting assured that you’ll eventually find your way to real solutions. Solutions which could not have been reached without many minds and strengths working in unison.

Hansen, Morten T. “Collaboration: How leaders avoid the traps,  create unity, and reap the big results.” Boston: Harvard Business Press, 2009, page 12.

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May 15, 2013 Good Writing Matters

Just as any good writer must know the subject they’re writing about, a good leader must be able to communicate well, and this includes strong writing.

You don’t need to become a novelist to write well. Whether it is an e-mail, memo, initiative, or presentation, good business writing follows these principles: clarity, succinctness and authenticity. Here are some quick and easy tips to help you write in this manner.

Write Short Sentences That Mean What They Say

Limit sentences to one idea each, only at first. It’s actually pretty hard to write a short sentence that is both clear and to the point. We tend to add words over weak sentences in an attempt to make them more professional sounding, but this usually backfires and makes us sound like we’re trying too hard. As New York Times editor Verlyn Klinkenborg puts it:

“It’s perfectly possible to make wretched short sentences. But it’s hard to go on making them because they sound so wretched and because it’s easy to fix them. Making them longer is not the way to fix them.”

You won’t need lots of big words if the core of your sentence has a strong idea. Once you feel comfortable with short and sweet, you can begin fleshing out your sentences. But only use words you know…

Use Words You Know

I encourage people to use strong action verbs on their resumes. These are words that follow the first two of our three writing principles in that they describe specific actions (clarity) with a single word (succinctness).  You may be thinking, wait, wasn’t I just told to avoid big words? Well, yes and no.

If you can use action verbs appropriately, then please use them and use them often! The trouble comes with those who use words in ways that do not make sense.

If you aren’t sure about a word, don’t use it until you look it up. Be sure to read examples of it used in a sentence.

Write In Your Own Voice

I think many miss the point that writing is an extension of our communication toolkit, and therefore an extension of ourselves. This may be due to negative experiences in school, where it seemed as if all the writing rules smothered a person’s unique voice.

Well, I’m telling you now that writing should always reflect a part of you. You must always be authentic with your words. Don’t betray yourself to big words you do not mean or big ideas you do not believe. Write what you know and what you believe. Disingenuous writing isn’t convincing and hinders real communication within an organization.

In this way, writing can be pretty empowering. You get to share your views in your unique way.

For more specific writing advice, check out my posts on resumes and cover letters.

Reference

Klinkenborg, Verlyn. Several Short Sentences about Writing. New York: Vintage Books, 2013, page 11.

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