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Creating Successful Leaders

Category Archives: Better Business

I haven’t chosen to focus on learning agility now merely to say that being agile is a healthy and beneficial attitude to possess. While this is certainly true, I’ve decided to address this topic because there are plenty of studies that show how the global economy is here to stay, and that this new environment of constant innovation demands that leaders be willing and able to adapt.

I’ll give you some examples:

1. Global trade of goods and services will more than triple to $27 trillion by 2030, which tells us that the global economy is only increasing in scope

2. The Internet has radically impacted how we do business, beyond simply e-mailing people more frequently. According to an article from John Hopkins University Press, it “became a catalyst for new business models, strategies, and organizational structures,” which is to say, the Internet turned all business on its head and forced us to rework how we do things from the ground up.

3. The quantity of new information doubles every 2 years. This means that any worker, no matter the job, will need to be retrained as new developments (like the Internet) arrive. It also means that college freshmen will need to adapt once they graduate, as the skills they learned in school will most likely become outdated even in the few years’ time they were in school.

So, we know that when we talk about business, we are talking about something that works on a worldwide level and is constantly being reinvented to meet the requirements of new information and new technology.

It is for these reasons that being agile as a leader and learner is so vital to your success in today’s world. You cannot compete by sticking to one way of doing things anymore. Instead, you must internalize the practice of remaining agile as you encounter change.

What’s more, your performance in the past no longer carries as much weight as your potential for future growth and adaptability. Since the new normal is to be ever-changing, leaders evaluate you by how much you’re able to acutely perform under change. Learning agility, not past performance, is viewed as a key indicator of potential, because “fully 71% of high performers were not high potentials.”

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For the month of July, I’ve been focusing on learning agility. Last week’s post introduced the concept and gave a brief overview. This week, I’ll go into more detail as to how learning agility applies to your day-to-day leadership skills.

According to The Center for Creative Leadership, a research group out of the Teacher’s College at Columbia University, learning agility can be demonstrated in four attributes: Innovating, Performing, Reflecting and Risking.

Innovating:

This refers to challenging the status quo. Instead of going along with what’s worked in the past, an innovative leader embraces new challenges and is open to new ideas. An innovator asks questions, takes on new tasks and experiences to increase their perspective, and constantly tries to approach issues from multiple angles.

Performing:

To possess learning agility, you must be able to perform under  stress and deal with the inevitable ambiguous or unfamiliar situation as it arises. An agile learner does this by staying present, engaged and a keen observer of new information. This includes listening skills; a good performer must embrace, not avoid, verbal instruction.

Reflecting:

This goes beyond simply thinking about the new things you’ve learned. Reflecting means using new information, skills and experiences to generate a deeper insight into yourself, those around you and any problems you’ll face. Good reflection should always ask the question, “What kinds of changes do need to make in order to  accommodate  these new experiences?”

Risking

Learning agility is a body of skills and attributes that can be boiled down to one character trait: the ability to put yourself out there. This means that you volunteer for opportunities that don’t guarantee success. In fact, an agile learner values the experience of failure, as it is a much better catalyst for growth than continual success. Risk here means risk that leads to opportunity, not thrill seeking.

If these attributes don’t describe the way you operate, don’t panic. “Being open to failure” isn’t natural, fun or frankly, very common. Don’t think of these traits as a list of must-do’s in order to be successful. To put it in perspective, these are the conclusions derived from studying a large and diverse group of leaders; no one leader perfectly reflects all these qualities.

That said, staying humble and open to change is the most important starting point to attaining agility in leadership and learning. If you can do that, the rest will follow.

Mitchinson, Adam and Robert Morris, Ph.d. “Learning About Learning Agility.” Teachers College, Colombia University, April 2012. http://www.ccl.org/leadership/pdf/research/LearningAgility.pdf

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The motive behind multitasking is noble. If we have a lot on our plates, it makes sense to try to take on many tasks at once so we give each task equal time and effort.

The problem is, this doesn’t work. What’s more, multitasking actually lessens the quality of your work.

We multitask to feel emotionally productive, according to a study mentioned in a Huffington Post article, even though we aren’t actually being productive. So while we might feel better about ourselves when we multitask, the truth is it adversely effects our productivity.

Here are a few ways to get yourself out of the habit of multitasking:

1. Prioritize

The worst thing you can do when bombarded by obligations is address them equally and simultaneously, even though we’re naturally inclined to do so. Decide what task is most important, and then do that.

2. Focus and Finish

You might feel yourself getting pulled out of this first, most important task and back into the pile of others things. Don’t get sucked back in! You have one thing to do now; nothing else matters. Do not allow yourself to be distracted until the most urgent task gets checked off the list. Then, move on.

3. Let go of the  little things

Under stress, it’s natural to lump a bunch of unrelated stressors into one big, scary beast that wants you to fail. In reality, most of the time you may have 3-5 very important things to do, and then perhaps another handful of not-so-important things to do. By prioritizing, focusing and finishing, you’ll begin to discern between the big things and the little things, and the scary beast will start to evaporate (since it was all in your mind anyway). Then, you’ll be able to let go of the things that merely add to your stress but don’t necessarily need immediate addressing.

If you’re used to multitasking, at first you may feel less productive after adopting a singularly-focused work-style. But soon you’ll get used to it, and see how much more efficient you are when you give one thing your undivided attention.

Huffington Post. “Multitasking Makes People Feel Better, Even Though It’s Not Efficient: Study.” Posted May 1, 2012. Accessed June 17, 2013. http://www.huffingtonpost.com/2012/05/01/multitasking-emotional-feel-better-_n_1467945.html

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