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By Margaret Smith, Speaker, Career Coach, and Certified Insights Discovery Practitioner

Have you ever proposed something to someone, or asked another person (at work or otherwise) to do something, and been shocked when you’re met with a determined “no”? Perhaps nothing can be more frustrating than this situation, because despite your being reasonable and nice, your request is met with a stubborn refusal.

If you’re a parent like me, you have probably already had your fair share of yes-no-yes-no battles. But, have you ever faced this perplexing situation at work?

I read an interesting article recently by Dr. Rick Krischner, which speaks about this very issue and offers a new approach to dealing with people in opposition using the Polarity Pattern.

As Krischner explains, there are two ways to use the Polarity Pattern to achieve your desired outcome (which is getting someone else to do something).

The first way to use the Polarity Pattern is to anticipate the other person’s reaction to your request or proposal, and bring up the negatives before they do. “If you can anticipate that they are going to attack your idea and point out its flaws anyway, might as well invite them to do it so that they are on your side!” explains Krischner.

The second way to apply the Polarity Pattern is to openly agree with the hopelessness of the situation (as the other person expresses it). This brings to light the unreasonableness or extremeness of the other person’s perspective.

Krishchner uses a story to illustrate this second use of the Polarity Pattern:

“…A CEO was complaining to his assistant how the employees in his company were inefficient, incompetent, and utterly incapable of doing a single thing right. His assistant, with a look of utmost earnestness on his face, suggested, ‘You’re right. Let’s take them all outside, shoot them, and burn this building down!’ The CEO laughed at this idea then admitted, ‘Alright, it isn’t so bad!’”

The key to mastering this technique is the understanding that the only way a negative person can stay negative when someone is agreeing with them is for them to go positive.

Do you have a personal technique for dealing with a stubborn person? Share your best practices and stories below!

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By Margaret Smith, Professional Life & Career Coach

Keep these 10 interview mistakes in mind when preparing for and arriving at your next interview and walk away feeling great about your performance and confident in your candidacy.

10 Common Interview Snafus

  1. Arriving late: This may seem redundant, but it still happens quite frequently—make sure it isn’t you!
  2. Talking too much: Avoid panicking and letting yourself ramble. It’s ok to allow for silence from time to time.
  3. Wearing inappropriate dress: Dress one step above the position you’re applying for, and research the dress code vibe ahead of time.
  4. Lacking energy or enthusiasm: If you’re prone to bottom out during a certain time of day, pack a high-protein snack such as a handful of almonds to eat during a break if necessary.
  5. Not preparing for questions: Sit down before your interview and expect the types of questions you’ll be asked.
  6. No planning your explanation of your résumé: Be prepared to defend each bullet point in your résumé during your interview with stories, skills gained, and explanations.
  7. Not asking powerful questions: It’s important to ask powerful questions during an interview to relay your competency and genuine interest in the position you’re applying for. Create these questions by researching the company, studying the job description, and considering what your questions will relay about you and your personal brand.
  8. Failing to prepare a close: What’s your last sentence going to be? What do you want your interviewer(s) to remember? How can you relay this message? Is there anything that you still want/need to know?
  9. Not offering a solo sheet: This is a one-page sheet titled with your name at the top that lists the five positive words that describe you with strong, inspiring explanations. Contact Me Today to Learn More about Solo Sheets
  10. Not asking for the job: Again, it seems redundant, but most of us are so frazzled by the end of an interview, that we forget to restate our interest in the position we’re applying for at the end of the interview.

For more useful tips on the job hunt, cover letters, and your career, contact UXL today!

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By Margaret Smith, Professional Life & Career Coach

You are probably all familiar with the daunting task of writing a cover letter, or perhaps you’re facing the task of writing one for the first time. Either way, the quick and easy pointers I’ve laid out for you below will benefit the quality of your cover letter, and better your chances at landing the job.

Remember: Cover letters are not just a repeat of your resume—viewing them as such will put you at a serious disadvantage.

Your cover letter is an opportunity to personalize your introduction, align your skills to the position being targeted, and get noticed.

The objective is to have the cover letter catch the attention of the reader and cause them to pull your resume from the pile of applicants and place it in the pile of potential interviewees.

Cover Letter Quick Tips:

  • Name, address, and date at the top of the letter
  • Cover letter addressed to a specific person if possible. If individual unknown, send letter to the title of recipient (Production Manager, Technical Director, Human Resources, etc)
  • State your interest in the position
  • Make note of special skills that qualify you for the job
  • Provide contact info and a time you can be reached
  • Thank the contact and close with “Sincerely”
  • Always ask someone else to proofread your letter and resume—don’t miss simple grammatical errors!
  • Sign your letter with either blue or black ink, NO EXCEPTIONS
  • Be concise and to the point (no cutesy statements or overbearing comments)
  • Use the same paper as your resume
  • Avoid using “I” too often or repeating the same words

Interested in learning more about creating an effective cover letter or interested in consulting a professional to ensure that you land that next job opening? Contact Me Today to learn about career coaching and UXL’s public workshops!

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