UXL Blog

A version of this blog post was published in July, 2019.

At times, problems will take care of themselves…but we certainly can’t count on that. In order to move the needle, put out “fires,” or add a little innovation to the workplace, it’s important to take charge of your destiny and be a problem solver.

Being a problem solver can be highly rewarding. Rather than either A) Sitting around and waiting for things to resolve themselves or B) Counting on others to solve your problems, it’s better to take a proactive approach. For one, the problems you’re facing may not resolve on their own. Or, they may not resolve themselves in the way you want. If you take “approach B” and let others solve problems for you, you lose crucial opportunities to learn and grow. Not to mention, your fate (or the fate of a project) will always be in others’ hands, beyond your control.

It is much better (and often more reliable) to be proactive and attempt to solve problems yourself. That doesn’t mean you have to go about problem solving on your own. The most adept problem solvers use whatever resources (human or otherwise) at their disposal.

Work on becoming a problem solver in your workplace! Focus on building the following six traits:

1. Be Courageous

Some risk may be involved in finding solutions to sub-optimal situations. You might have to speak up, contact your superiors, or tap into uncharted territory. Be courageous, knowing that you’ll be learning valuable skills, no matter the outcome.

2. Adapt

Not every solution is going to keep you squarely within your comfort zone. Be prepared to be flexible.

3. Innovate

Think outside the box! The best solutions may be paths you have not yet explored in your workplace. Look to other industries or unlikely sources for problem-solving inspiration.

4. Be Resourceful

Don’t be afraid to seek help. Online research, your HR department, co-workers, or your professional connections could be sources of advice or inspiration for you.

5. Build Unity

If a problem is affecting an entire department or group of people, it pays to rally the troops and get everyone working toward solving your mutual issue. You know what they say about several heads being better than one!

6. Be Vocal

Silence is the worst way to deal with a sticky issue. Refusing to address a problem with open communication will only suppress it or force people to talk about it in whispers.

Embrace your courageous, vocal, innovative, and adaptive sides! Rally the troops and use whatever resources are available to you. Be a proactive problem solver, and you’ll gain a better handle on your future. Not only that, you’ll also develop valuable skills along the way and likely gain recognition from your superiors as someone who is unafraid to face problems head-on.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

Tags: be a problem solver, better problem solving, margaret smith career coach, margaret smith leadership, problem solving leader, problem-solver traits