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Creating Successful Leaders

Tag Archives: Networking

Authenticity is all the rage these days. Businesses are adjusting their workplaces and daily operations in order to accommodate the demand for authentic relationships, business practices and job responsibilities that prospective employees and veteran workers alike are calling for.

I think this is great.  We all need authenticity in our lives, of which our work is a big part. What’s more, a business based on genuine relationships doesn’t just make for more fulfilled workers, it makes for better business.

However, I’ve noticed that some people seem to think that authenticity in their work relations means sharing everything to everyone, all the time. When working with clients, I’ve heard things like, “Margaret, they asked me what I really thought, and I knew it would hurt their feelings if I told them, but I was just being authentic!”

I think this person was trying to demonstrate how they were transparent and honest, even when it was uncomfortable. But being an open book all the time can be burdensome to those around you. You might be perceived as self-involved, even if you really aren’t. You may also lose potential confidantes if you tend to talk openly about other people. Your intention is surely noble, but the way it comes across may do more harm than good.

The mistake behind this approach to authenticity is the assumption that your most unfiltered gut feelings are your true self. While they certainly are part of what makes you you, remember that it is normal and natural to modify your behavior in different situations. This isn’t betraying who you really are, or wearing a fake version of yourself at all! We are complex beings, and have many layers of “self” that are each a part of us.

Authenticity, then, is striving to be your best self for each situation. To do this, you need:

1. Self-awareness. Be aware of your feelings and opinions, and take them seriously. You will have to stand up for your beliefs at some point, and it is often a very hard thing to do. But also be prepared to be wrong, to change your mind, to feel differently about something as time progresses. Part of self-awareness is knowing your own limits.

2. Presence. Be aware of your surroundings, engaged in the present situation before you. A present person is aware of others and their feelings, and is less inclined to become self-involved or unintentionally hurtful.

3. Tact. The 80-20 rule works wonders. Of all the thoughts you have, only about 20 percent of them need to be said. Another good rule: pause, sleep on it and deal with it tomorrow. If you feel the need to share something potentially hurtful, wait a day. More often than not, the issue resolves itself. If not, you’ll at least have a day’s worth of consideration in the bag and you’ll be better prepared to tactfully handle the situation.

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So many today feel disillusioned with their jobs, and I think much of it can be attributed to thinking about the career path all wrong.

In an article on the Harvard Business Review blog, Nathaniel Koloc, CEO of ReWork, writes that “as many as 70% of working Americans were unfilled with their jobs,” according to a Gallop Poll conducted in 2013. The reason for this is a general sense of disconnection many feel between the work they do and the values they hold. What’s more, a lot of folks don’t see their career path progressing toward anything they find meaningful, and so, they settle for mediocrity as the norm.

This type of thinking can be detrimental, as it leads to boredom, apathy and the very unpleasant feeling of being helpless and stuck. It’s a cycle, too: when you feel stuck and then settle for mediocrity, you’re less motivated and inspired to take risks and chase after what you really want.

A way to rethink this is to challenge the traditional “career ladder” model of professional life. “Sure,” writes Koloc, “many people accept that the career ladder is broken, but most still attempt to increase the ‘slope’ of their career trajectory.” The idea that our careers are linear progressions is pretty deeply embedded in our society. We still assume, despite the rapidly-changing job environment, that our work will steadily move “up” in salary, stature and social impact. Then, when it doesn’t, we become discontent.

Our professional paths are much more like stepping stones laid out horizontally, not ladders. In other words, we have opportunities all around us we often don’t consider when we have the “ladder” mentality, which tells us that in order to be a good worker, we must always being looking up.

A great point Koloc makes is that our interests and passions change as we grow older, and thinking of your career path as a series of stones all around you fits much more aptly with this natural part of human growth. Are you interested in the very same things as you were ten years ago? Probably not, and even if you are, I’ll bet you’ve added a few more interests over the years. Koloc’s point, I think, is that because we change gears all the time as people, there’s no reason to cling onto the career ladder approach to jobs, because even if you get a promotion in the field you’ve been working in for years, your true passions may have shifted away from your work while you were busy on the ladder.

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Just because you might not have a list of awards or credentials under your belt doesn’t make you an unfavorable candidate for the job. In fact, quite the opposite.

A study conducted by Zakary Tormala and Jayson Jia of Stanford and Michael Norton of Harvard Business School reveals that potential has more of an alluring power than achievements do.

Although going for the individual with more achievements is the safer option, Tormala et al. argue that “the uncertainty surrounding individuals with high potential makes them more interesting, which draws people in, increases processing, and can have positive downstream effects on judgment.” High potential gets noticed.

Sure, with an old pro you can feel more confident that they’ll perform up to standard, but pruning a new recruit reflects better on your own resume. But if you think about it, wouldn’t you rather bring on an undeveloped talent and have them flourish under your supervision than recruit an old pro who’s already done it all before?

If you’re just breaking into a new field, don’t be intimidated by a veteran’s long and decorated list of achievements. A common mistake inexperienced applicants make is downplaying or entirely ignoring the fact that they are a new face.

Use your inexperience as a distinguishing advantage. Instead of saying, “I must admit that I haven’t worked in this area before, but…” say, “With me, you’ll get the rare opportunity to train me in ways tailored precisely to this business. No bad habits here!”

Tormala, Zakary, Jia, Jayson, and Michael Norton: “The Preference for Potential.” Journal of Personality and Social Psychology 103 (2012): 567-583. Accessed June 10, 2013. doi: 10.1037/a0029227.

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