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Empathy is a term that is used frequently and not always in a positive manner. It is sometimes viewed as weak or wishy-washy. And some people even see it as political. In truth, empathy is not a sign of weakness but of strength. And it isn’t political, or religious, or only meant for a certain segment of the population. Rather, it is deeply human and more necessary than ever.

It’s important to note that empathy is not the same as sympathy. Sympathy relates to feeling sorry for another, or even pitying them. Empathy is more about understanding. It’s about expanding your horizons to see another’s perspective. It’s about being curious and open enough to want to understand. This innate curiosity helps people of all backgrounds and beliefs work together, live side by side, and cooperate.

Because no two people are alike, empathy can, indeed, be a superpower. It’s a way to reach others, negotiate, and have productive dialogues. When there’s a need for creativity or brainstorming solutions, it’s a way of gathering different ideas and making sense of them. That’s because empathy goes hand-in-hand with solution seeking. It is essentially the opposite of combativeness or stubbornness.

In my experience, empathetic leaders are often skilled at bringing out the best in their teams. These individuals understand the importance of truly listening—soaking in both what someone is saying and the context or subtext related to what is being said. For example, if a team member is adamant about gearing a product toward working parents, an empathetic leader might think about what they know about that team member. Maybe they are a single mother who faces numerous everyday challenges. As such, their passion makes sense, and the empathetic leader will know they are speaking from experience. Likely, this person is not the only one who is facing similar struggles, and it is probably smart to consider their perspective when developing products or solutions.

Empathy is useful in all different contexts, both within and outside of the workplace. It’s a simple fact that everyone wants to be understood and listened to. Because of this, an empathetic person makes a good conversation partner by giving others the space to express themselves and explain their perspective. That doesn’t mean being a pushover, and it doesn’t mean an empathetic person doesn’t have their own opinions and beliefs. It simply means that they are open to listening and understanding.

In a world where things are often portrayed as black and white, empathy is a courageous but necessary choice. Without it, we would constantly be at loggerheads with others, stuck in a single perspective. That’s not productive, and it only creates animosity and hard feelings. Rather, let’s make an effort to choose empathy and start really listening to what others have to say. That can make all the difference.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.

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woman with reddish blonde hair and bangs wearing a pale-blue button-up shirt looking to the side and smiling

When I was ramping up the career coaching side of my business in 2011, the atmosphere was much different than it is today. As a nation, we had made our way through and out of the Great Recession, and companies were once again enthusiastic about hiring. Additionally, the younger members of the workforce were approaching it with a different mentality than past generations, knowing that the best way to climb the ladder (in terms of both position and pay) was to change jobs periodically. They were no longer being rewarded for staying in one place, and they knew it. So, job hopping became the norm.

Today, however, things have slowed considerably and the job numbers (when they’re released) look dismal. Economic growth is shrinking, and the “AI bubble” that is helping to keep the economy afloat is expected to pop at any time. In this environment, employers are more cautious about hiring, and employees are more reluctant to leave their current jobs (knowing that finding another one may be extremely difficult).

So, what do you do in this situation if you’re discontent with your job? One approach is to stay put for now and make the best of your circumstances. Of course, if your job and/or boss are absolutely terrible, you might want to plan your exit, BUT if you’re simply dealing with a few less-than-ideal aspects of your job, you could try staying and shaping your professional future within your current role. Here are four approaches you could take:

Set Clear Boundaries

The workplace can quickly become toxic if bosses or co-workers overstep your boundaries. Do you feel pressured to reply to emails after hours? Are you frequently asked to do tasks outside your professional scope? Do you feel pressured to pick up others’ slack? All of these are signs that your boundaries are being crossed.

To prevent this, practice tactfully saying “No.”

“That’s outside of my scope, so I think this would be better suited to someone in the IT department.”

“I have too much on my plate right now to take that on by the deadline.”

And if the problem has to do with after-hours calls or emails, simply do not respond until normal business hours. When you establish that this is the norm, you empower others to do the same.

Switch/Redefine Your Role

If you’re discontent with your current work, you may want to explore your options within the organization. Is there latitude to take on a different set of tasks than the ones you’re currently doing? Could you reshape your role? Or, perhaps, move to a different department within the organization? Before abandoning the entire company, it’s a good idea to look internally for other options.

Befriend Colleagues

You don’t have to be best friends with your work colleagues, but it is incredibly helpful to be friendly with each other. Having work friends or allies can help you in numerous ways. You can talk over problems you’re experiencing, you can support and uplift each other, you can ask each other questions about projects or tasks, etc. Even if you work remotely, it’s possible to make work friends by simply being a little more open, vulnerable (without oversharing), and friendly. Ask others about their lives and share a little about yours. Swap some stories and laughs. Simply put: don’t be afraid to put yourself out there and be yourself.

Take Advantage of Opportunities

Whether education training, office book clubs, ERGs, or volunteer opportunities, it can be motivating to become more deeply involved in your workplace. Additionally, some of the offerings could help you learn valuable new skills that could be carried over to a new job in the future. In nearly every role, you have the power to shape it—and improve it—in some way, no matter how small. Consider your position and what you can do this week (or today!) to make that happen.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.

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Photo by Aaron Burden on Unsplash

It isn’t always easy to be an optimist. Sometimes life, and the world around us, seems grim and difficult. We’re bombarded with bad news, tough circumstances, and dire predictions. We go through hard situations like health scares, financial difficulty, and loss. But through it all, some people manage to stay optimistic.

When it’s easy to be cynical or downtrodden, the optimist resolutely seeks the good. While some might think this is related to blissful ignorance or weakness, my opinion is that optimists are brave and resilient. They dare to see the brighter side. To dream. To hope. 

How can you develop and hone your optimism? How can you start seeing the silver linings in storm clouds? Let’s talk about five ways to let your sunny side loose! 

1. Pause Before Reacting 

When life throws a nasty curveball your way, your automatic reaction may be to lash out, become angry, or start complaining about how life can be so unfair. If you feel these types of reactions coming on, I encourage you to pause. Take a step back and a few studying breaths, and approach the situation with a level head. Optimism may not be your default state (which is true of many people!) but you have the power to get into a frame of mind where you can adapt it.

2. Seek the Good

It may not feel natural at first, but it is possible to find a little bit of good in nearly every situation. For example, a colleague of mine was recently in a terrible cycling accident and had to have emergency shoulder surgery. While the situation was far from optimal, she was grateful that she was wearing a helmet and did not hit her head. Additionally, she was thankful that two kind strangers stopped after her crash to help her get the medical attention she needed. Though her recovery will be long, she recognizes that things could be a lot worse.

3. Plans Instead of Pity

When something bad happens to you, it is natural to have a little self-pity. That’s fine, but don’t let yourself wallow for too long. Instead, start thinking about what you can do to improve the situation. What steps can you take? What plans can you make to move forward in a positive way? Shift your mindset from, “Why did this happen to me?” to “How can I make the best of this?” Focusing on plans instead of pity will help you maintain an optimistic outlook.

4. Surround Yourself with Positivity

The people you spend time with have a big impact on your mindset. If you’re constantly around pessimistic, cynical, or complaining individuals, it can start to drag your own outlook down. Make an effort to connect with optimistic, upbeat people who inspire you and bring you joy.

5. Practice Gratitude

Make it a daily habit to reflect on things you are grateful for, no matter how small. This shifts your focus to the positive aspects of life, rather than dwelling on the negative. Keep a gratitude journal, share what you’re thankful for with loved ones, or simply take a few moments each day to appreciate the good in your life. The more you train your brain to seek out the positives, the more naturally optimistic your outlook will become.

Developing and maintaining an optimistic mindset takes practice, but it’s a valuable skill that can enrich your life in countless ways. When you choose to focus on the bright side, you open yourself up to new possibilities and the ability to weather life’s storms with greater resilience. Embrace these strategies and make optimism a cornerstone of your daily life. With time and dedication, you can cultivate a more positive, hopeful perspective that will serve you well both personally and professionally.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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