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“Creating Successful Leaders”

Tag Archives: Margaret Smith business coach

March 4, 2026 Why Checking In is Meaningful

Throughout the years on this blog, I have often talked about heart-led leadership. This type of leadership is rooted in empathy and genuine care for others. It is not weak and does not involve being a pushover. Rather, it centers around building others up, engaging and empowering your team, and creating positive motion and change. This week, I want to address one specific aspect of heart-led leadership: checking in.

Far too often, we dive straight into business without taking the time to ask how the other person or people are doing. And I’m not talking about surface-level pleasantries that typically go, “How are you?” “Fine.” I’m talking about creating the space to let people be a little honest and vulnerable if they choose. No one should feel obligated to share anything they don’t want to share, but all people should feel invited to share it they’d like.

How might this look in practice? If you’re leading a meeting, you could take a few minutes at the beginning to let people open up. If something big has happened at work or in the local community (either good or bad), you could also acknowledge that. For example: “I know it’s been a tough week for everyone since we lost Client ABC, so I wanted to check in to see how everyone’s feeling and if you have any brief thoughts related to that.”

Another example: “I know the city has been chaotic lately with recent events, so I want to check in to gauge everyone’s headspace and see if I can offer extra support in some way.”

Keep in mind, this approach may not be appropriate for all groups at all times. You probably wouldn’t have this type of check-in with teams you barely know or when you only have a quick meeting scheduled. Use your judgement.

Alternatively, it can often be best to check in with others individually. In fact, you should probably do this anyway, regardless of whether you decide to check in with an entire group. An individual check-in is more personal, and if the other person really feels the need to open up about something, they can do so in private. But you have to build trust first! Demonstrate that you are respectful, a good listener, discrete with sensitive information, and that you genuinely care.

Checking in with team members helps create a safe and supportive space where people are free to be, well…people. Imperfect, stressed, frustrated, sad—we all feel these types of emotions sometimes, and it’s nearly impossible to stop their effects from trickling into the workplace. So why attempt to stop them? It’s better to get an idea of what the people in your office are going through and feeling so you can offer whatever resources, support, or allowances they need.

In short: a human workplace is a welcoming workplace.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.

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January 21, 2026 How to Play to Your Strengths

two business people high fiving at a table with a laptop between them

With retirement from UXL on the horizon, I have been reflecting on various lessons I’ve learned as a manager, a career coach, and a mentor. One of the lessons that came to mind recently is how we each have different strengths, interests, and attributes. This diversity of thinking and being is an incredible asset to the workplace. With the right mix of creatives, “techies,” leaders, organizers, etc., an organization can operate more smoothly and have a greater reach.

This acceptance of variety/diversity in the workplace allows people to really stretch their abilities and be their full selves—to capitalize on their strengths and interests. Furthermore, as an individual contributor, you often have the power to lean into your strengths and deflect or delegate assignments that are not a great fit.

While it may not seem “sporting” to pass a certain task or project to another, it can ultimately be the best option for all parties involved. I think about a time when I was assigned a project that was not a great fit. I waffled for a while, trying to figure out how to approach it, and then it dawned on me: My boss didn’t care who completed this project, he just wanted it done. With this in mind, I decided to approach my colleague Tom, who was much better suited to the project than I was. He was analytical, where I was more creative. He enjoyed spreadsheets and charts, while I tended to get sleepy just looking at them!

In exchange, I picked up one of the projects on Tom’s plate that was better suited to my skillset and interests. We kept our boss in the loop about the switch and, as suspected, he didn’t care which people tackled the projects, as long as they were completed satisfactorily. With our tasks ahead of us, Tom and I worked on our respective projects, kept in touch, and handed off the work when we were done. The results were great, and we were encouraged to collaborate in this way for future projects.

This story brings up several lessons, including the following:

Be honest with yourself. Recognize both your strengths and shortcomings, and have the humility to admit when you’re in over your head (or when you’re simply uninterested in or put off by a project or task).

Recognize others’ strengths. Make an effort to learn about your colleagues, and start building an understanding of their abilities and interests. Talk openly and honestly with them to get a sense of who they are as an individual, and what makes them “tick.”

Frame your ask in a positive way. Just because you’re dreading a certain assignment doesn’t mean it’s an “undesirable” task. Different people are drawn to different types of work. Some people enjoy the rhythm and logic of data entry. Some like contacting/surveying customers. Others revel in all things creative and truly shine when it comes to brainstorming ideas or coming up with imaginative designs. In other words, handing someone an unwanted assign isn’t necessarily a bad thing—it just doesn’t fit with your disposition or abilities.

Offer to reciprocate. Whether immediately or down the road, it’s important to be open to reciprocating the work. Make it clear that you will gladly take on one of your colleague’s unwanted tasks in exchange for them taking on yours.

Results are more important than the path. This is something I’ve learned over and over. It doesn’t really matter how an individual or group winds up at the “end point.” What matters are the results. If achieving those results means shifting project responsibilities, then most people will be open to that shift.

We all have varying strengths, interests, and wheelhouses. Instead of letting an undesirable project eat away at you, consider enlisting help from others or shifting project responsibilities. It doesn’t serve you, your work team, OR the business to struggle and ultimately produce subpar work. In short, play to your strengths.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.

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August 20, 2025 Summer Slump? Here’s How to Re-energize

Different people respond to the summer months in different ways. They might energize and invigorate you, motivating you in all areas of your life. Or…you might slip into vacation mode and have trouble concentrating on your work or mustering the energy to tackle your to-do list. If you fall into the latter category, I have some ideas to help pull you from your summer slump. 

Limit Distractions

When you’d rather be riding your bike, relaxing at the beach, barbecuing outdoors, or doing anything else besides working, it’s easy to become distracted. Help pull your concentration back to your work by closing all games and social media sites on your laptop, putting your phone in airplane mode, or installing an app that limits your social media or internet browsing time. Cutting distractions will help you be more present and limit the temptation to procrastinate.

Set Timers 

When you’re having trouble getting motivated, try setting a timer and working on one project for 15 or 20 minutes. No stopping, no splitting your attention between multiple projects or screens. Just one project for the designated amount of time. Then, take a break (or keep working if you’re still motivated). After your break, set another timer and keep going. It’s incredible how a definite endpoint can help a task feel much more manageable.

Use Fun to Propel You

There’s no need to deprive yourself of summertime fun. In fact, you can use it to motivate you. Tell yourself, “If I answer X number of emails, I can go get ice cream after work.” OR: “If I finish analyzing the data on this spreadsheet, I’ll reward myself with a trip to the lake this weekend.” There’s nothing wrong with a shameless self-bribe!

Take a Meaningful Break

Sometimes, it’s best to fully remove yourself from work and responsibilities for a time if you want to truly re-energize yourself. Consider planning a getaway for a week or two, and leave your work behind. Give your team plenty of warning, set an email vacation responder, and make it clear that you won’t be answering work emails or phone calls while you’re away. It’s amazing how many “emergencies” can work themselves out. 

If summer has got you feeling less than motivated to go to the office or tackle work projects, I hope you will take the time to try some or all of these strategies. Even with the sunshine and aromas of barbecue beckoning, it is possible to maintain your concentration, get energized, and propel yourself forward. 

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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