UXL Blog

Leaders are taught to be confident and in charge. These can be great attributes, and it certainly doesn’t serve to be timid or self-conscious, but it’s possible to take these traits to an extreme. When that happens, the leader can inadvertently shut down others, which can stifle innovation and creativity, as well as decrease morale. 

It may seem strange to welcome disagreement as a leader. After all, who likes to argue? But this is really just another way of saying that discussion, input, and alternative perspectives are welcome. A leader might think they’re being strong and efficient by putting forth a single plan and instructing their team on how to follow it. But in truth, they are closing the door on collaboration. 

When teams collaborate to create a solution or come up with a plan, a few things happen. First, more voices are heard right away, which increases the chance of greater innovation and ingenuity. Additionally, when groups can have open discussions, they’re more likely to troubleshoot and catch potential problems before they even occur. And once a plan is agreed on, the team has more buy-in than they would if they simply had been handed a plan by the team leader. 

• How can you facilitate discussion and encourage productive disagreement? Open the floor by using statements that welcome collaborative planning. 
• Our annual budget is due next week. I was ready to make the same suggestions as last year, but I’d like your input on this. What haven’t I considered? 
• The holiday party is coming up. What would your ideal event look like? 
• We’re trying to tap into new customer markets. Instead of using the same methods, I’d love to hear your perspectives and ideas on what we could be doing. 

Additionally, if you do decide to state your opinion or perspective, make it clear that you’re open to other options. Use phrases like:

• I welcome your input
• What do others think?
• What haven’t I thought of?
• Is there any aspect of this that doesn’t make sense?
• What improvements or alternatives would you suggest?

Then, make sure you are truly listening to suggestions and open to other viewpoints and ideas.

Leadership involves a certain amount of confidence, but that doesn’t mean bulldozing your team with set ideas and rigid agendas. The most effective leaders open the floor for discussion and respect all ideas, even allowing room for disagreement. 

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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