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September 26, 2012 The Power of Assertive Living

Assertiveness may be the most important and influential personal strength you can possess not only for your career, but for every facet of your life. Being assertive increases self-esteem and opens positive lines of communication to those around you. This post will address what being assertive looks and feels like, and common misconceptions about what assertiveness is.

Falling in between passiveness and aggressiveness, assertiveness embodies the best of each of these ultimately negative behaviors. For instance, passiveness “violates [one’s] own rights,” while “others needs are given priority” (Centre for Clinical Intervention). On the other end of the spectrum, aggressive behavior “violates the rights of others,” giving one’s own needs priority at other people’s expense.

Being assertive, contrary to common opinion, is not the same thing as being aggressive. In fact, assertiveness effectively respects the needs of the self and of others. It ensures a consistency between what you are truly feeling and what you are communicating, both verbally and non-verbally. But unlike aggressive behavior, it describes your needs without violating the needs of others.

To illustrate, let’s see how these different behaviors look in practice.

Passive

Verbal communication:

-Long pauses, frequent apologies in a soft, unsteady voice

-Self-dismissals (“It doesn’t really matter, but…”)

-Frequent use of fill-in words, like “um,” “maybe,” “sort of”

Non-verbal communication:

-Averting eye contact

-Slouched posture

-Arms crossed for protection

-Smiling when angry

Effects of passive attitude:

-Your true feelings are not adequately expressed, leaving you feeling unsatisfied and frustrated with yourself

-You fall into a habit of neglecting your own needs and rights in order to please people in the short term, yet your relationships in the long term may be weakened due to a lack of true communication

-People may begin to take advantage of how you over-commit

Aggressive

Verbal Communication:

-Sarcastic, condescending voice

-Abrupt, clipped speed and tone in speech

-Use of put-downs

-Boastfulness

-Opinions stated as fact

Non-verbal Communication:

-Invading others space

-Finger-pointing, fist-clenching, clenched jaw

-Pacing impatiently

Effects of aggressive attitude:

-You’ll often get your way and feel powerful as a result

-However, your neglect of others needs can create enemies and burn bridges, which can lower self esteem and will probably ruin relationships in the long run

Assertive

Verbal Communication:

-Calm, steady voice

-Clear and direct language

-Short and to the point sentences

-“I” statements (“I think,” “I feel,” “I need”)

Non-verbal Communication:

-Maintaining eye contact without staring open posture

-Facial features honestly reflect your feelings

Effects of assertive attitude:

-Both parties understand what you need

-You feel satisfied that you’ve clearly expressed yourself; your self esteem will raise as a result

-Others respect you for respecting yourself

-You won’t be able to please everyone, true, but at least everyone is on the same page

-Being assertive doesn’t guarantee you’ll get what you want all of the time, but being up front about how you feel will help you in the long run

Manuel J. Smith’s book “When I Say No I Feel Guilty” lays out his “bill of assertive rights,” which can help you remember how to avoid falling into a passive or aggressive pattern of behavior:

  • “You have the right to judge your own behaviour, thoughts and emotions, and to take responsibility for their initiation and consequences upon yourself”
  • “You have the right to say ‘no’”
  • “You have the right to offer no reasons or excuses for justifying your behavior”
  • “You have the right to make mistakes—and be responsible for them”
  • “You have the right to change your mind”
  • “You have the right to disagree with someone’s opinion” (Smith 1975)

Adhering to these rights ensures that you’re taking care of your own needs. However, it is important to remember that part of Smith’s “assertive rights” also means taking responsibility for your own decisions and actions. In practice, this means you must remember to state your needs respectfully and learn to negotiate with others. A lot of times you will encounter conflicts. But by being up front and confident about what you desire in any given circumstance, you will be much more aptly suited to making real progress in whatever you pursue.

If you feel you could work on being more assertive, remember that modifying behaviors takes time. Go easy on yourself as you create new positive habits. Use the “assertive rights” as reminders, and keep track of your progress. You’ll do great.

Centre for Clinical Intervention. Assert Yourself! Improving Your Assertiveness.

http://www.cci.health.wa.gov.au/resources/infopax.cfm?Info_ID=51

Smith, Manuel J. 1975. When I Say No I Feel Guilty. New York: Bantam Books.

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September 12, 2012 A Post On Procrastination (If You Get Around To Reading It)

Most of us can identify with the term “procrastinator.” When a deadline looms on the horizon, when unpaid bills begin to pile up on the desk, when the task at the top of the priority list nibbles at the back of our brains, a very common inclination is to just put it off. “Tomorrow, I’ll get going on the house project,” we tell ourselves. “Next week I’ll tackle that research for the upcoming presentation.” From experience, we know that procrastination leads to feelings of anxiety, guilt and low self-esteem. So why do we keep putting ourselves through this?

John Perry, Professor of philosophy at Stanford University, tackles the problem of procrastination in his book, The Art of Procrastination. His big idea is that we should turn procrastination into a positive habit with what he calls structured procrastination.

All procrastinators put off things they have to do. Structured procrastination is the art of making this negative trait work for you.  (2012)

Perry continues, stating that procrastinating “does not mean doing absolutely nothing. Procrastinators seldom do absolutely nothing; they do marginally useful things, such as gardening or sharpening pencils or making a diagram of how they will reorganize their files when they get around to it.” Becoming aware of this minimizes the voice in our head that tells us we are lazy or unproductive. Instead of feeling depressed over procrastinating on one task, we can point to a whole heap of accomplished tasks that demonstrate how useful and effective we really are. These may not be the things we were “supposed” to have been doing, but any accomplished goal warrants feeling good about.

Yet how should the procrastinator deal with the big, scary, looming task itself? Perry suspects that procrastination may in fact be the result of perfectionism: “Many procrastinators do not realize that they are perfectionists, for the simple reason that we have never done anything perfectly or even nearly so.” Perfectionism “is a matter of fantasy, not reality.”

Often the procrastinator feels paralyzed by the unrealistically high standards they set for themselves. The project feels too big; it seems unclear where to even begin.  And as the days toward the deadline fly by, the procrastinator busies themselves with other tasks as a way to justify not working on what they are supposed to be working on.

To combat this, we should do a bit of a reality check: “You have to get into the habit of forcing yourself to analyze, at the time you accept a task, the costs and benefits of doing a less-than-perfect job.” In other words, we need to implement a realistic perspective of our abilities and time constraints. To do this, we must first realize that the fantasy of perfection is just that: a fantasy. More often than not, “a less-than-perfect job will do just fine,” says Perry. This is not to advocate mediocre work. Instead, this outlook points out the simple fact that nobody on the face of the planet has ever done anything perfectly. With this in mind, it becomes easier for the procrastinator (who very well may also be the perfectionist) to free themselves from unrealistic fantasies, and sit down and get to work.

All in all, procrastination can be a negative force in your life if you make it one. Or, it can be a helpful tool. If you’re feeling rotten about having put off something important, make a list of all the things you’ve accomplished during this time. You may surprise yourself with how big the list can get. Allow yourself to feel good about these accomplishments! Were you doing all those things to avoid something else? Perhaps, but that doesn’t take away from the good work you’ve done in other areas of your life. Now you have positive momentum, so use it to start the thing you’ve been avoiding. Free yourself from the fantasy of perfection, and be confident that by stressing over the work, you’re demonstrating that you care about the outcome. Good work will follow.

Perry, John. Date. The Art of Procrastination. New York: Workman Publishing Company, Inc.

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August 29, 2012 “10 Tips for Feeling Less Trapped at Work” by Amy Lindgren

I read an article titled “10 Tips for Feeling Less Trapped at Work” in the Pioneer Press that aligns perfectly with many of the things I speak about and share with clients. The article’s author, Amy Lindgren, made the great observation that, due to the sluggish—if not non-existent at times—job market, “people feel trapped by the position or company they are currently employed by.”

I agree with the Lindgren’s claim that people feel trapped due to their limited employment options. But I’d like to take Lindgren’s idea one step further: Not is the job market slow, but employers are also struggling to figure out how to keep people engaged and excited about their positions at a time they can’t expand, offer the opportunities they previously offered, or challenge people in the ways they had hoped. In the work I do with companies and their employees, we seek to keep people energized and working on self-improvement so that they’re ready for the opportunities when they arise.

Lindgren supports her claim by urging readers to “make the best of the situation while you are waiting for the tide to turn.”

Her 10 Tips Include:

1. Go Deeper or Get More Shallow: If you are just barely there mentally, getting more deeply involved might engage more of your skills and increase your sense of satisfaction.

2. Seek Balance and Variety: While jobs that are the same every day can be comforting, they can also be numbing. Can you switch some duties with a co-worker to provide more balance in your day?

3. Take Your Breaks: Always take your lunch breaks, a short walk in the morning or afternoon, or any other opportunity to clear your mind, change our perspective, get re-energized, and increase your heart rate. Stepping away from your desk gets blood flowing to your brain and keeps your energy up. Americans are known for sitting long hours, skipping breaks and eating lunch at their desks.

4. Shake Up Your Routine: Instead of eating a sandwich at your desk, eat it while taking a walk outdoors. Maybe you can start a lunch club with co-workers or a Friday potluck.

5. Build Work Relationships: We’re all in this together, after all. Why not do something as a group once a month?

6. Go Home on Time at Least 3 Days a Week: If you can’t get all your work done, there’s either too much work on your plate or you’re using time inefficiently. Whether it’s too much work, or not working the right way, solve the problem.

7. Do Something Outside of Work: Look for something to do that is just for you, such as a good work out—perhaps yoga?

8. Solve a Different Problem: If your work issues seem intractable, turn your attention to other problems that need resolution in your life. How long are you willing to put those things on hold while you wait for work to improve?

9. Start Your Career Exploration Process: If you’ve been itching to move on, this can be within your company or outside of it. It’s never too early to start the networking, planning, and exposure necessary to make a new calling a reality. If you wait, you may be slowing down your progress when the time is right.

10. Prepare Your Resume: Having your resume ready will increase your sense of empowerment and help make all of your accomplishments more obvious to you. This is surely a way to feel less trapped.

Read all of the details of Amy’s comments at:  PioneerPress.com

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