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Creating Successful Leaders

Tag Archives: Effective Communication

Deep within all of us beats a primal desire to contribute something of value to this world and to stand out as a positive person in the eyes of others. Great managers make this happen.

It’s always nice to find authors who base their ideas in good research. The quote above comes from the book Shine: Using Brain Science to Get the Best from Your People, and its author, Edward M. Hallowell, M.D., does just that.

It turns out–surprise–that happy workers are better workers, but what makes this book interesting is the way it explains the brain science behind why this is true.

Although it is primarily directed at managers, its insight applies to all of us regardless of our position. One of the book’s main themes is that the human brain is wired to work hard, and we are fulfilled when we are fully engaged in our work. Even so, Hallowell points to several common pitfalls people encounter even in work they enjoy. Examples of this are feeling disconnected from peers, feeling overworked, and being afraid to take risks.

The formula for what Hallowell calls “shining”–excelling in your work and feeling fulfilled–is a concise, five step process:

1. Select-choosing the right job

2. Connect-interacting face-to-face with peers on a daily basis

3. Play-having room to experiment and get creative in your position

4. Grapple and grow-being challenged, but not overwhelmed

5. Shine-when all the above steps come together, you find real excitement in your work

Many clients come to me feeling unsure about whether they’re in the right job. Although we’re often able to work together to make positive changes within the job itself, there are cases where clients would do better to fill a different role. But you can’t know what job is best for you until you know your own strengths, and this is where Insights comes in. I’ve helped numerous people “re-calibrate” themselves by helping them fully appreciate the unique strengths they bring to their teams. Once you get that big ball rolling, the rest follows. You connect more easily with your peers. You feel comfortable in your ability to experiment, or “play.” You’re confident in your ability to take on challenges. And you find fulfillment in your job, as it is based on something you’re good at doing, and like doing. But it all starts with being in tune with yourself.

Reference

Hallowell, Edward M., MD, Shine: Using Brain Science to Get the Best from Your People. Boston: Harvard Business School Publishing, 2011.

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Even if you’re an introvert, there comes a time for everyone where their own brain needs an outside boost for generating ideas. Author and management expert Ken Blanchard gives us a few of his experiences that showed him the power of working alongside others. It’s only a 16 minute talk, and well worth the watch.

A few quick takeaways from the talk:

1. As Blanchard puts it, “no one of us is as smart as all of us.” A team of diverse minds will always outdo a lone wolf. This isn’t just because of more manpower, but because each individual brings a unique perspective and voice, making for a much deeper product.

2. Collaboration isn’t always an instant success. You may have trouble at the get-go trying to get things done, especially if you’re a new team. You may also feel that your best ideas come when you’re on your own. Don’t get discouraged if collaboration seems unproductive at first. In fact, it is productive even at the “worst” meetings. Just by being around a group of people united behind a project, a seed will have been planted in your mind that wasn’t there before the collaboration began. And if you are one of those lone wolf idea-generators, you can use the time in between meetings to ponder and come back to the team rejuvenated.

3. Be open to all types of collaboration. In my experience, the best collaborations aren’t planned. As long as you have an open mind and an ear to the ground for potential projects, you’ll be surprised by all the opportunities you never knew were all around you.

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A talk I gave a few months back was video taped, and I looked forward to getting a chance to critique myself. While I was speaking, I felt that I was doing a fine job connecting with my audience and delivering my message in a composed, articulate manner. I’m afraid to say I still don’t know how true this is, because when I watched the video, I was horrified to discover that my high heels upstaged me.

I like to walk around and use the room when I give talks. It helps me connect with individual members of the audience and keeps me focused, since I tend to be a high-energy person. The room I was in had a hardwood floor and a high ceiling–the recipe for cavernous acoustics. I wasn’t exactly sure going in what kind of room I’d be speaking in, so I never took the time to factor this in to what I would be wearing that day. And that turned out to be a big mistake.

As I walked around on that floor, every step I took was transformed from normal, forgettable clicks high heels make, to echoing, thundering gallops. If I was distracted, watching myself on videotape, I can’t imagine how distracting my heels were to the poor audience.

This experience was a bit discouraging and embarrassing, but I’m grateful for that videotape, because now I know that there are other variables to consider before giving a talk.

1. Video Tape Yourself. The way you speak sounds different to you than it does to everyone else. This has been proven time and time again. Watching yourself on video lets reveals the things about your mannerisms that you overlook. And, as it was true for me, a video can highlight little oddities you’d never predict on your own.

2. When Possible, Become Familiar With The Room. Walk around the space before your speech. Get a feel for the acoustics, the size, and make a mental game plan for how you’ll use the room to your advantage.

3. Your Attire Isn’t Always Just Visual! Avoid clunky boots and noisy heels if you know you’ll be in a space that echoes.

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