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Creating Successful Leaders

Tag Archives: Delegation

Even if you’re an introvert, there comes a time for everyone where their own brain needs an outside boost for generating ideas. Author and management expert Ken Blanchard gives us a few of his experiences that showed him the power of working alongside others. It’s only a 16 minute talk, and well worth the watch.

A few quick takeaways from the talk:

1. As Blanchard puts it, “no one of us is as smart as all of us.” A team of diverse minds will always outdo a lone wolf. This isn’t just because of more manpower, but because each individual brings a unique perspective and voice, making for a much deeper product.

2. Collaboration isn’t always an instant success. You may have trouble at the get-go trying to get things done, especially if you’re a new team. You may also feel that your best ideas come when you’re on your own. Don’t get discouraged if collaboration seems unproductive at first. In fact, it is productive even at the “worst” meetings. Just by being around a group of people united behind a project, a seed will have been planted in your mind that wasn’t there before the collaboration began. And if you are one of those lone wolf idea-generators, you can use the time in between meetings to ponder and come back to the team rejuvenated.

3. Be open to all types of collaboration. In my experience, the best collaborations aren’t planned. As long as you have an open mind and an ear to the ground for potential projects, you’ll be surprised by all the opportunities you never knew were all around you.

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You probably know that successful businesses are built around good collaboration, but you may not know that sometimes collaboration can actually be a negative force in an organization. Author Morten T. Hansen addresses the issue with an example in his book, Collaboration:

“When oil giant British Petroleum (BP) started to promote cross-unit collaboration,” writes Hansen, “leaders encouraged the formation of cross-unit networks focused on areas of shared interest. Over time, this idea flowered into an unforeseen number of networks and subnetworks…which consumed increasing amounts of managers’ time.”

This tendency toward overdoing it stems from the notion that more structure equals better results. But this often backfires, costing time and money. In reality, collaboration is the result of good chemistry between individuals united behind a single cause. Instead of implementing rules for how to collaborate, or “forcing it,” we should promote an environment that allows individuals to collaborate naturally.

I came across a YouTube video by Angela Fernandez Orviz that does a good job of illustrating how collaboration sparks creativity and innovation.

After watching the video, I arrived at a few points:

1. Seek out diverse strengths and personality types

As Orviz states, we must utilize a large network of disciplines in order to address issues in a global world. Most groups must diversify their business to stay relevant. This means integrating all sorts of professions, be they doctors, scientists,  journalists or salespeople.

2. Keep an open mind and embrace Divergent Thinking

Set your own ego aside and keep your mind open to many different ways of solving a problem. Each member of the team brings a specialized skill and viewpoint to the table, and it is up to the group as a whole to be open to everyone’s take on the matter. The brainstorming process may take longer as a result, as you’ll see ideas come from every angle possible, and you may face some frustrating road blocks. Hence, I strongly recommend that you…

3. Agree On The Objectives Early On

Before you even begin brainstorming, draft a written document that all members of the team agree on that specifically states the aims of the project at hand. This will act as a road map that keeps the collaborative process within a workable framework. In this way, you’ll be able to allow for divergent thinking and creative meandering, resting assured that you’ll eventually find your way to real solutions. Solutions which could not have been reached without many minds and strengths working in unison.

Hansen, Morten T. “Collaboration: How leaders avoid the traps,  create unity, and reap the big results.” Boston: Harvard Business Press, 2009, page 12.

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Researcher Behnam Tabrizi recently conducted a study to examine whether middle managers are still relevant in a world where executives have direct access to the front lines of their businesses. The results of the study showed that not only are middle managers still important, but the successful ones had a direct hand in the success of their company.

Based on the results, Tabrizi crafted three “rules” for being a successful middle manager:

Alignment

Successful middle managers were able to see how their own personal aspirations lined up with the greater aim of the company. This notion of alignment is similar to ideas I shared in a previous post. Accommodating someone’s personal goals does more than simply make them feel good about their job; research continues to show that it has a direct, positive impact on the company.

Authorship

Successful businesses gave middle managers the power to initiate projects. According to Tabrizi, “organizations create cross-functional teams of MLMs, who author change and innovation plans that turn executives’ visions into concrete steps.” Putting the power of the initiative into the hands of middle managers provides them a sense of ownership and commitment to success.

Action

Because middle managers in Tabrizi’s study were authoring initiatives, he stresses that they must be responsible for the enactment of their plans. They are the foot soldiers who must work through obstacles on a daily basis. It’s not always a glamorous job, but they’ll be motivated by the fact that they authored the initiative, not some out-of-touch executive.

This study puts the scientific stamp of approval on the things we already knew: that managers who didn’t share the common aspirations of their company don’t make good managers; that the company must place trust in their managers to come up with initiatives of their own; and that managers who work through enacting their own initiatives do much better than when they are handed an initiative from above.

Here’s a link to Tabrizi’s article.

Eager to learn more?  Read my post about authentic leadership HERE.

Happy managing!

Tabrizi, Behnam. “New Research: What Sets Effective Middle Managers Apart.” Harvard Business Review, May 8, 2013.

http://blogs.hbr.org/cs/2013/05/reinventing_middle_management.html

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