Skip to content

UXL Blog

Creating Successful Leaders

Tag Archives: delegation techniques

two business people high fiving at a table with a laptop between them

With retirement from UXL on the horizon, I have been reflecting on various lessons I’ve learned as a manager, a career coach, and a mentor. One of the lessons that came to mind recently is how we each have different strengths, interests, and attributes. This diversity of thinking and being is an incredible asset to the workplace. With the right mix of creatives, “techies,” leaders, organizers, etc., an organization can operate more smoothly and have a greater reach.

This acceptance of variety/diversity in the workplace allows people to really stretch their abilities and be their full selves—to capitalize on their strengths and interests. Furthermore, as an individual contributor, you often have the power to lean into your strengths and deflect or delegate assignments that are not a great fit.

While it may not seem “sporting” to pass a certain task or project to another, it can ultimately be the best option for all parties involved. I think about a time when I was assigned a project that was not a great fit. I waffled for a while, trying to figure out how to approach it, and then it dawned on me: My boss didn’t care who completed this project, he just wanted it done. With this in mind, I decided to approach my colleague Tom, who was much better suited to the project than I was. He was analytical, where I was more creative. He enjoyed spreadsheets and charts, while I tended to get sleepy just looking at them!

In exchange, I picked up one of the projects on Tom’s plate that was better suited to my skillset and interests. We kept our boss in the loop about the switch and, as suspected, he didn’t care which people tackled the projects, as long as they were completed satisfactorily. With our tasks ahead of us, Tom and I worked on our respective projects, kept in touch, and handed off the work when we were done. The results were great, and we were encouraged to collaborate in this way for future projects.

This story brings up several lessons, including the following:

Be honest with yourself. Recognize both your strengths and shortcomings, and have the humility to admit when you’re in over your head (or when you’re simply uninterested in or put off by a project or task).

Recognize others’ strengths. Make an effort to learn about your colleagues, and start building an understanding of their abilities and interests. Talk openly and honestly with them to get a sense of who they are as an individual, and what makes them “tick.”

Frame your ask in a positive way. Just because you’re dreading a certain assignment doesn’t mean it’s an “undesirable” task. Different people are drawn to different types of work. Some people enjoy the rhythm and logic of data entry. Some like contacting/surveying customers. Others revel in all things creative and truly shine when it comes to brainstorming ideas or coming up with imaginative designs. In other words, handing someone an unwanted assign isn’t necessarily a bad thing—it just doesn’t fit with your disposition or abilities.

Offer to reciprocate. Whether immediately or down the road, it’s important to be open to reciprocating the work. Make it clear that you will gladly take on one of your colleague’s unwanted tasks in exchange for them taking on yours.

Results are more important than the path. This is something I’ve learned over and over. It doesn’t really matter how an individual or group winds up at the “end point.” What matters are the results. If achieving those results means shifting project responsibilities, then most people will be open to that shift.

We all have varying strengths, interests, and wheelhouses. Instead of letting an undesirable project eat away at you, consider enlisting help from others or shifting project responsibilities. It doesn’t serve you, your work team, OR the business to struggle and ultimately produce subpar work. In short, play to your strengths.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.

Tags: , , , , ,

As a licensed practitioner of Insights® Discovery, I know how vitally important it is to understand and tap into your personal strengths. Though you might have a sense of your skills and interests, naming them can be powerful. This helps to crystallize your self-awareness and give you a clearer picture of how you can best contribute.

Once you’ve identified your strengths, you can determine which tasks and responsibilities you’re uniquely suited for, and which ones might be better delegated to others. This allows you to focus your energy on your areas of excellence, while empowering your team members to shine in their own ways. Striking this balance is one of the keys to effective leadership and personal fulfillment.

However, many of us are hesitant to delegate for a variety of reasons. We might think we can do a task better or quicker than someone else, or we could be hesitant to give up that control, or we might simply not trust our team members to handle it properly. But when we hold on too tightly, we end up overworked and overwhelmed. Delegating frees up your time and energy to focus on your most important priorities. It also empowers your team, allowing them to develop new skills and take on greater responsibilities.

To get past hesitations or mental barriers related to delegation, I suggest the following:

Identify Tasks to Delegate

It is helpful to be crystal clear on which tasks you enjoy and have time to do versus the tasks that are better delegated to others. Make a list of the responsibilities you can hand off, considering your strengths and weaknesses, as well as your team’s capabilities. This will help you determine what to delegate and to whom.

Reach Out Intentionally

Not everyone is suited for every task. If you’re considering delegating something, make sure to reach out to the proper person. Ask yourself if that person has the skills, interest, and bandwidth to take on the task. If not, you may need to find someone else OR allow that person additional time to complete the job at hand.

Communicate Expectations Clearly

When delegating tasks, be sure to provide clear instructions and set expectations upfront. Explain the desired outcome, timeline, and any specific requirements. This ensures your team members understand exactly what is expected of them.

Provide Support

An effective leader makes sure to provide support and guidance as needed. Check in regularly, offer feedback, and be available to answer questions. This helps team members feel empowered and confident in their ability to complete the delegated tasks successfully. Though you may need to be available for questions and support quite a bit at first, your team member should gain more confidence and adeptness with repeat tasks over time.

Review Progress and Provide Feedback

Schedule regular check-ins to review the delegated work. Offer constructive feedback and be available to answer questions or provide guidance. This shows your team members that you trust them, while also maintaining quality control. Over time, you can reduce the level of oversight as they gain confidence and competence.

Express Appreciation

Do not underestimate the power of a thank you. If your team members have done a great job with the delegated tasks, be sure to express your sincere appreciation. This positive reinforcement will encourage them to continue taking on more responsibilities and growing in their roles. For especially impressive work, consider providing a hand-written thank you card or gift card to express your gratitude.

Effective delegation is a skill that takes practice, but the benefits are immense. By empowering your team, you free up your own time and energy to focus on your strengths and highest priorities. This, in turn, can lead to greater productivity, job satisfaction, and overall success for both you and your organization.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

Tags: , , , , , ,