Tag Archives: business coach Margaret Smith
June 20, 2018 Millennials and Loyalty: Two Disconnected Viewpoints
Next week, I am going to address how Millennials can demonstrate their loyalty and prove themselves to their company. To lead up to that topic, I wanted to revisit a past blog post from a couple years ago about how Millennials are perceived in the workplace. Thanks for reading and, as always, thank you for your feedback!
Let’s talk about a touchy subject: Millennials and loyalty. At first glance, the Millennial generation seems to be comprised of disloyal job-hoppers. Statistics show (according to “Multiple Generations @ Work”) that a staggering 91% of Millennials expect to stay in a job for less than three years. Such high turnover can be tough for companies and cripplingly expensive. In fact, close to 90% of the firms surveyed (according to an article from MainStreet.com) reported that the cost of replacing a Millennial employee was anywhere from $15,000 to $25,000.
These numbers seem overwhelmingly negative, but let’s take a step back and look at Millennials and loyalty from a larger scope.
First of all, consider the context. Millennials have entered the workforce during one of the worst economic periods in history. Companies are downsizing, outsourcing, and slashing salaries in an attempt to stay afloat. And even though cost-of-living and college tuition are increasing dramatically, paychecks are not. Says Rich Milgram, Beyond.com‘s founder and chief executive, “Younger job seekers don’t have it easy in the current economy and they’ve been put in a hole by the generations that have gone before them.” Oftentimes, Millennials practice strategic job-hopping because they know they could be let go at any time. It’s a defensive move and gives them a sense of security if they feel their current position is in danger of being snipped.
Secondly, Millennials’ definition of loyalty is often different from other generations. Consider this statistic for a moment from Philly.com:
More than eight in ten young workers (Millennials, aged 19-26) say they are loyal to their employers. But only one in 100 human resource professionals believe that these young workers are loyal.
Why the huge difference in perspectives? Many believe it has to do with the way Millennials think about loyalty. Many members of this generation do not necessarily pledge themselves to a company, but to a boss or co-workers. Cam Marston, author of “Motivating the ‘What’s In It For Me’ Workforce” says, “Effective bosses are the number one reason why Millennials stay at a job…They have great respect for leaders and loyalty, but they don’t respect authority ‘just because.’ This is why it’s so important to have exceptional leaders at companies to retain these younger workers. They don’t want someone who micromanages and thinks of them as just another worker. They want someone who inspires them to stay at a company.”
Another attribute that keeps Millennials loyal? Workplace atmosphere. A 2012 survey by Net Impact found that 88% of workers considered “positive culture” important or essential to their dream job, and 86% said the same for work they found “interesting.” Additionally, the same Net Impact survey found that 58% of respondents said they would take a 15% pay cut in order to work for an organization “with values like my own,” demonstrating that Millennials are not just content with “any old job,” but seek meaning in the work that they do.
The issue of Millennials and loyalty is a tricky one, but one thing is certain: We cannot just write-off this generation as disloyal and wishy-washy. With the right workplace atmosphere, excellent leadership, and by providing the right set of motivation tools (as covered in a previous post), Millennials will stick around and perform the kind of innovative, creative work they’re known for.
If you (or your company) needs help creating the right conditions for your Millennial workforce, contact me to discuss potential strategies.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM
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Tags: business coach Margaret Smith, engage millennials, how to motivate millennial workers, Margaret Smith LP of Insights, Margaret Smith Minneapolis career coach, Millennial career insights, millennials and disloyalty, millennials and loyalty, millennials in the workplace, understanding millennials
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- Posted under Better Business, Organization
May 2, 2018 Do you have a case of the “Mays?”
How many times have you said something like the statements below?
“I may start searching for a new job.”
“I may take a leadership class this year.”
“I may do , like I’ve always wanted to do.”
I know I’m guilty of the occasional case of the “mays!”
The thing about statements like these is that there’s no muscle behind them. There’s no clear goal or strategy to get there. Sure, you can start with a dream or an idea, but after that, you have to put in the legwork.
How do you turn “mays” into action?
Start by making your vague ambitions more concrete. Give yourself a clear goal with a stated deadline. For instance:
“I will start searching for a new job by the end of the quarter.”
“I will sign up for a leadership class this month.”
“This week, I will figure out how to get started on .”
Once you have more directed statements, develop a plan to follow through with them. Break down your goal into bite-sized pieces and tackle them one at a time.
Don’t forget to refer to your goal often and track your progress.
If you’re looking for a great way to get started, try creating a 90-day quick plan. An idea created by David Horsager, the 90-day quick plan helps you achieve one focused goal in 90 days by using “why” as your driver. Why do you want to accomplish a certain goal? What are the motivating forces surrounding it? Why would reaching this goal make a difference in your life?
Instead of continuing to say, “I may,” start saying, “I will.” Create a plan, set deadlines, and see what you can achieve in the next few months.
Go get ‘em!
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM
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Tags: achieve goals, achieve goals in 90 days, business coach Margaret Smith, career action plan, career coach Margaret Smith, career goals, goal setting, leadership coach Margaret Smith
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- Posted under Advice from a Life Coach, Changing Your Life, Goals
March 21, 2018 9 Speaking Tips to Build Confidence

As a coach, one of my focuses is on courage. In fact, I’ve developed a whole keynote (and even a little video) around the topic. Tapping into your courage isn’t always easy to do. We each have certain stumbling blocks that make us feel anything but courageous. For some people, it’s speaking.
Whether presenting in front of a group, or simply meeting with your manager in a one-on-one meeting, having polished speaking skills can help you succeed. When you’re articulate and confident, you can convey your ideas with clarity, improve your leadership, build relationships, and better interact with customers and co-workers. In short, having excellent speaking skills makes you seem more promotion-worthy (and who doesn’t want that?).
So, how do you improve your speaking skills and start expressing yourself with confidence?
It won’t happen overnight, but with time and conscious practice, you’ll be able step into any room and clearly communicate your thoughts. Start with these nine tips:
1. Prepare
Usually, you’ll have some kind of idea of what you’re going to have to talk about. Whether you’re speaking up at a meeting or going over your latest project with your manager, it’s a good idea to make a few notes about what you’d like to say and do whatever research you need to do. Anticipate questions and have answers prepared—but don’t be afraid to go off-script if necessary.
2. Pace Yourself
Confident speakers have careful pacing. They don’t speak too quickly, so that others can’t catch what they’re saying, and they don’t speak too slowly and completely lose their audience’s interest. The trick is to find your happy medium and while you’re at it…
3. Enunciate
Have the confidence to speak clearly. Practice your enunciation in front of a mirror or with a partner and make sure you’re sounding strong, instead of canned.
4. Listen
It may seem counterintuitive, but some of the best speakers are also excellent listeners. They pay attention to what other people are saying and respond in-kind. If, for instance, someone is expressing concern to you, it’s a good idea to acknowledge and address that concern. Remember: words are only part of the picture. Body language, vocal inflection, and other visual cues can help determine what’s on the speaker’s mind.
5. Empathize
Aim for understanding. When you have some kind of idea of what the other person is thinking or feeling, it will be easier to talk with that person on their level.
Part of empathy may involve asking clarifying questions to make sure you’re understanding the other person’s point of view.
6. Have a personality
Everyone’s speaking style is unique. You might be more boisterous or reserved. You might prefer more formal or casual language. Just make sure your best authentic self is shining through.
7. Cut convo fillers
Those “Ums” and “Ahs” and “You knows” can be distracting and can make you seem less confident. Practice eliminating them from your speech.
8. Put away distractions
When you’re speaking, give your full self. Put away your phone and pay attention. You might be surprised by the nuances you can pick up and then feed off of when it’s your turn to speak.
9. PRACTICE
As I mentioned above, it takes time to become an accomplished speaker. If you flop at first, don’t give up! Continue to engage others, practice your statements in front of a mirror, and keep at it. Try not to measure your progress against others, but regularly check in with yourself and recognize your personal progress. Did I mention, KEEP AT IT?
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS®DISCOVERY LICENSED PRACTITIONER, FOUNDER OF UXL, AND CO-FOUNDER OF THE TAG TEAM. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. YOU CAN VISIT HER WEBSITE AT WWW.YOUEXCELNOW.COM
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Tags: business coach Margaret Smith, confident speaker, improve communication, improve speaking skills, Margaret Smith coaching, public speaking, speaking tips for confidence, speaking with boss
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- Posted under Communication, Tips for Improving Interactions



