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Creating Successful Leaders

The COVID-19 pandemic brought about unprecedented changes to nearly every aspect of our lives including the ways in which companies, both small and large, conduct their work. Out of necessity, many businesses made the shift from the traditional 9-5 “in-office” workdays to a less rigid “work from home” model. The remarkable benefits of increased flexibility, non-existent commutes, and the elimination of expensive childcare for many working parents has swayed organizations to continue with this arrangement in the post-pandemic world.

Despite the plethora of advantages, this new work style has the potential for the lines of communication between colleagues to become frayed as people complete their work independently and on their own schedules. The need for workplace mentors has not changed, however, and you’ll need to find creative solutions to bridge the distance between yourself and the people you advise.

BE FLEXIBLE

Remote work allows for people to be more intentional about how they plan their calendars and how and when they interact with people. Consider creating a document in the cloud for you and the people you work with to share thoughts throughout the week asynchronously, so when you come together in your virtual meetings, you have thoughtful talking points and ideas to build on. This ongoing effort allows for you and your mentee to closely collaborate in meaningful ways even without the face-to-face options.

BE CONSISTENT

While some aspects of your schedule may be more flexible, the need for regular, dependable check-ins with your mentee(s) should be non-negotiable. Weekly meetings can provide comfort for workers who may be struggling with balancing responsibilities remotely. The assurance that you have carved out time specifically for their questions and ideas promotes employee well-being that benefits them personally and professionally. If urgent questions arise throughout the week, or you can’t make a regularly scheduled meeting, communicate that, reschedule, and follow-up with answers to questions promptly.

BUILD INDIVIDUAL RELATIONSHIPS

Honest and open communication is key. Ask your mentee to identify any areas that they would like to grow, and work in tandem to create a realistic plan that can be put into action. Remember that since your mentee won’t physically see you in the office, you’ll want to find inventive ways to be visible, accessible, and approachable. Reaching out to people outside of regularly scheduled meetings for quick “check-ins” can be a great way to offer support in the online world.

ACKNOWLEDGE ACHIEVEMENTS

Recognize professional accomplishments that your mentee has been working hard to attain. Give people unprompted shout-outs in meetings and highlight the value that person brings to your organization. Be sure to celebrate both the small successes and the big victories equally. Consistent recognition makes people feel noticed and appreciated and promotes a strong sense of community and optimism for everybody.

The relationship you build with your mentee should have just as much value for you as it does for them. Consider this a mutual exercise in building trust, extending your professional networks, honing your communication skills, and sharing new, diverse perspectives and experiences with one another. With these tips, you’re sure to build lasting relationships with the people that you work with.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 

HER NEW EBOOK IS CALLED A QUICK GUIDE TO COURAGE
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.

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With the Great Resignation and a nation-wide worker shortage, employers are scrambling to both hire new staff and retain the people they already have. It’s an employee’s world right now, so why not use this opportunity to ask for a raise?

If you’ve been with your company for more than a couple years, you are a valuable asset that cannot easily be replaced. You know your company’s systems, goals, visions, and approaches. You’re familiar with your co-workers, as well as the resources you can use to get your job done. On average, it takes $4,000 to hire a new employee, and that doesn’t include all the expenses associated with training and/or mentoring. Your company would rather retain their current employers, especially if they’re performing well.

Of course, it doesn’t make sense to ask for a raise if you just earned one OR if you’re underperforming OR if you’ve only been working at your company for a matter of months. However, it does make sense to ask for a raise if:

  • You are a high performer or active contributor
  • You are taking on more work than ever
  • You feel you are worth more than what you’re paid
  • Fellow employees in similar roles are paid more than you
  • People in your field are receiving better pay at other companies

These are all reasons to ask for a raise.

If you feel like you’ve earned it, you probably have. So, why not ask for it? According to Ramit Sethi, author and founder of I Will Teach You To Be Rich.com, “Just one $5,000 raise, properly invested, can be worth $1 million over your career.”

Sounds great, right? But you can’t just waltz into your boss’ office and demand an extra $5K a year. You have to develop a thoughtful, thorough plan. Here’s how:

List the reasons you deserve a raise.

Take time to evaluate the work you’ve done over the last year or two. What projects stand out? What are some specific instances where you’ve truly shined? When have you added to the profitability of your organization? Collect as many specific facts as you can (Of course, it helps if your boss already knows about your accomplishments, but that’s a subject for a different blog post). Practice talking about your accomplishments in the mirror or with a close friend or spouse. Why? You want to sound as natural as possible when you have this conversation and not like you’re rattling off a list.

Arm Yourself with Confidence.

Don’t be shy about asking for a raise. Believe you’ve earned it and demonstrate, with confidence, the reasons why you should get it. However, don’t overdo it and let confidence turn into cockiness. Just be authentic, sincere, and assertive in your request.

Have a specific dollar amount in mind.

Do your research. Know what other people in the company are making and know what other people in your industry are making. Don’t be outlandish in your request, but don’t sell yourself short either.

Talk about the future.

It’s a good idea to demonstrate you are ready to continue to do great work for the company. As Carolyn O’Hara writes in an article for the Harvard Business Review, “Lay out your contributions, then quickly pivot to what you hope to tackle next. Assure your boss that you understand his or her pressures and goals, and pitch your raise as a way to help achieve those goals.”

And if your boss turns you down? That’s a possible outcome and you have to be prepared to accept it. But don’t get discouraged. The fact that you asked for a raise shows initiative, career-mindedness, and tenacity. It also demonstrates to your boss that you know what you’re worth and he or she will have to give you a raise at some point down the road or risk losing you. So, be fearless! You don’t get what you don’t ask for.

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What do many effective leaders have in common? They believe in continual learning and development. Big-name CEOs like Warren Buffet and Bill Gates are avid readers who are constantly gobbling up books. Former president John F. Kennedy said, “Leadership and learning are indispensable to each other.” And the legendary Henry Ford believed that, “Anyone who keeps learning stays young.”

Strong leaders are avid, continual learners. They don’t stop seeking new opportunities after they’ve graduated or once they’ve landed a job; they treat every day as another chance to acquire knowledge and skills.

Why is lifelong learning so essential for leadership? How does curiosity and exploration build character, aid in personal development, and position you as a leader? Here are four ways:

1. Continuous Learning Makes You Adaptable

Today, the workplace landscape is shifting and evolving at a lightning-fast pace. We never know what tomorrow will bring and how our team will react. Therefore, effective leaders must be highly adaptable, quick on their feet, and innovative.

To remain relevant, leaders must endeavor to continually learn. New challenges are best faced if the leader is willing to gain new knowledge and adapt/adjust their thinking. There’s a reason medical doctors are required to continue their specialized education long after they graduate from medical school. Could you imagine going to a surgeon who was using standard practices from the 1940s?

The same is true in any office setting. Standards change; innovations occur. Capable leaders stay on top of those changes, adapt, and guide others to adapt as well.

2. Well-Rounded People Make the Best Leaders

To become well-rounded, you, as a leader, need to learn a wide array of subjects, disciplines, and areas of expertise. You don’t need to be an expert in everything, but it’s important to have a working knowledge of the world outside your niche, as it broadens your perspective, helps you understand others’ viewpoints, and gives you foundational knowledge in unfamiliar areas. Dare to step outside your comfort zone. Read history or philosophy if you’ve always been a numbers person. Take public speaking classes if you’re shy (Toastmasters is a great club for this). Learn a language. Focus on areas you’ve told yourself that you’re bad at, and give it another go. You may surprise yourself.

3. Learning Helps You Problem-Solve

If you’re constantly making an effort to learn new systems, programs, ways of thinking, etc., you’ll be more creative and mentally nimble when it comes to problem-solving. If you train your brain to perform many different tasks (no matter what they are), you’re enabling yourself for outside-the-box thinking.

4. Your Actions Will Encourage Others to Keep Learning

As a leader, you set the standards. Your pursuit of innovation and discovery will encourage your team to also prioritize continual learning. Demonstrate that you’re willing to dive into uncharted territory, get your hands dirty, and make mistakes. Your example will help develop a team that is willing to get creative, take a few risks, and figure out innovative ways to overcome obstacles.

How will you commit to continual learning? What will you do this week to help expand your horizons or learn a new skill? Start today!

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 

Her new eBook is called A Quick Guide to Courage
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.

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