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“Creating Successful Leaders”

September 14, 2022 What is the Difference Between a Coach and a Trainer?

Let’s say you are a company leader who is trying to help their team work together more cohesively and improve communication. Who would you call? Would you search for a trainer? A coach? Someone else entirely?

Though they may sound similar, a coach and a trainer usually perform very different functions. Confusion sometimes arises because people often use these terms interchangeably. However, they are distinct, and a trainer can not necessarily perform the same functions as a coach (and vice versa).

What, then, is the difference between a coach and a trainer?

In most cases, a trainer will work with a team on a specific skill, program, or technique. Training usually has a specific, prescribed program which doesn’t vary much from team to team. Training could only last a few hours (a “lunch and learn,” for instance) or could be performed over several days or weeks.

Coaching, on the other hand, is usually less focused on a specific skill or program, and more focused on outcomes. Want to improve motivation? Or create a more cohesive work team? Or help your people clarify their professional paths? A coach is probably the right choice.

Coaches may be subject matter experts in a certain area (interpersonal communication, self-discovery/awareness, women work teams, etc.), but they can usually adjust their material to fit the specific needs of the group. If they discover that the group really needs to build their confidence before focusing on interpersonal communication, they might focus on that area of improvement first.

When I’m working with work teams as a Licensed Practitioner of Insights® Discovery, I will consider the group member’s personal profiles to determine how best to work with the team. If I discover, for instance, that the group leads with a lot of “red energy,” that may mean I’m working with several strong personalities who may clash at times. If I’m working with a primarily “blue energy” group, that likely means they are data- and process-driven, and will respond well to a data-centric approach. (To learn more about what I’m talking about, please visit this blog post.)

Another example: When I’m giving a “Ten-Minute Leadership Challenge” workshop, I will run through an activity that helps identify which leadership attributes are strongest in the group, and which could use some work. I’ll then put most of my focus on the areas of improvement.

Both trainers and coaches have merit. Depending on the needs of your work team, you may need to hire one or the other. Keep in mind, individual trainers and coaches may toe the line between these two areas, taking a somewhat hybrid approach. It’s always best to do your research and, preferably, talk to past clients before making a decision about whether to hire a trainer or coach.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 

HER NEW EBOOK IS CALLED A QUICK GUIDE TO COURAGE

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September 7, 2022 How to Start a Mentoring Cohort

In my experience, there is no better way to support and nurture your work team than through mentoring. And mentoring is not just for new hires or people switching roles within the organization; it’s helpful for anyone who is looking to learn a new skill, change roles, or climb the ladder.

There really is no substitution for working with a mentor.

Mentors can offer:

  • Personalized guidance
  • A roadmap for obtaining a new position
  • Lived experience and real-life lessons
  • A bridge to other resources
  • A chance to expand a person’s network

I’ve written about mentoring benefits in a few past blog posts, but today I want to talk about something slightly different: starting a mentoring cohort.

What is a mentoring cohort?

Companies can approach mentoring cohorts differently, but in essence, they are groups of people who are moving through a mentoring program together. That might sound formal, but it doesn’t necessarily have to be. Typically, each mentee will be assigned a mentor, who will work with them for a certain period of time (3 months, perhaps, or 6 months).

The mentees might occasionally meet up and offer each other support, as well. This often makes sense if the mentees are new in the organization and could use the same type of support or resources. Typically, the mentors have been with the organization for at least a few years and are well-respected and knowledgeable.

How do you start a mentoring cohort?

First, it’s helpful to identify the mentees’ needs. Are they interested in learning more about the organization, in general? Do they have their sights set on leadership? Are they seeking guidance in a particular area? You might send out a survey to discover what type of help people need most.

After you’ve pinpointed needs (and have drummed up some excitement about the program!), start compiling a list of potential mentors. Do your best to match the mentees’ requirements with the mentors’ experience. Then, send a personal message to each mentor, inviting them to participate in the program.

In your email, don’t forget to mention the reason you’ve chosen this person—their expertise in X, their reputation as a top salesperson, their enthusiasm in collaborating with others. Then, be sure to specify the time commitment. Since many people are busy with their day-to-day responsibilities, it’s best to keep this at a minimum (say, 45 minutes every month or half an hour every two weeks).

Once you’ve paired your people, give some mentoring guidelines (suggested questions to ask, suggested meeting times). Then, take a step back and let the mentoring commence! You may want to check in every once in a while (at the midpoint, perhaps), but this should mostly be hands-off for you.

When the program concludes, take a survey to see how it went AND ask your mentors if they would be willing to stay active in the cohort program. Then, start the whole process over again with your next batch of people.

A mentoring cohort is a great way to connect batches of people with appropriate mentors. If you think several people in your organization could benefit from mentoring, I encourage you to initiate an in-house mentoring cohort. And the bonus? You will also gain recognition as a leader, a doer, and someone who is actively trying to improve company culture. A win all around.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 

HER NEW EBOOK IS CALLED A QUICK GUIDE TO COURAGE

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August 31, 2022 Act! (Even if the Conditions Aren’t Perfect)

We’re told to “make hay when the sun shines,” but what if the sun never comes out? What if conditions remain overcast, at best? Sometimes, we have to adapt, re-strategize, and move forward anyway. Sometimes, we simply have to act.

Rarely will conditions be 100 percent perfect. If you’re looking for an excuse to put something off, chances are you’ll find it. There’s always a reason to not take on that challenging work project, write your novel, have a child, travel abroad, start your own business…the list goes on. Sometimes, you just have to jump in with both feet and figure things out as you go.

Additionally, it’s impossible to plan for every bump in the road. You will run into unexpected obstacles, experience temporary setbacks and all-out failures, and take unexpected twists. When this happens, it’s import to roll with the punches and adopt a growth mindset (more on growth mindsets in last week’s post).

When you’re on the brink of a major decision or action, try to keep the following 8 tidbits in mind:

  • Progress is not achieved through inaction.
  • You can still succeed if conditions are not perfect.
  • Others have risen above adversity when the odds were stacked against them. For example: After someone stole his shoes, Native American track and field legend, Jim Thorpe, found two shoes (of different sizes) in a trash bin, put them on, and won two Olympic gold medals.
  • No one achieves greatness or makes positive change through inaction.
  • Your actions don’t have to be unsupported. Leverage whatever resources (others’ expertise, databases, classes, grants, a mentor’s advice, etc.) are at your disposal.
  • You are adaptable and resilient enough to overcome adversity or setbacks.
  • Inaction is often just an excuse; don’t give in to your fears!
  • It’s okay to figure things out as you go.

If you are delaying taking action on something, I urge you to ask yourself why. Face your trepidations, strategize as best you can, and jump in! You’ll rarely find the perfect conditions to act, so you might as well plow ahead using whatever resources are available. Even if things don’t turn out as expected, you can still hold your head high knowing you had the courage to act.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 

HER NEW EBOOK IS CALLED A QUICK GUIDE TO COURAGE
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.

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