May 24, 2023 6 Steps to Creating an Environment of Accountability

As a leader, it’s important to foster a culture of accountability within your team. Holding your team accountable does not have to come at the expense of compassion or empathy. In fact, heart-led leadership can be very powerful, even when you have to draw a line in the sand at times and hold your people accountable for their words, behaviors, and actions. Here are six steps you can take to create a culture of accountability within your team:
Step 1: Clearly Define Expectations
The first step to creating a culture of accountability is to clearly define expectations. Make sure everyone on your team knows what is expected of them, whether in terms of individual goals or team goals (make sure everyone is on board with a shared vision). This can be done through one-on-one meetings or team meetings where expectations are laid out and discussed.
Step 2: Set SMART Goals
Setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals is an effective way to hold your team accountable. These goals should be aligned with company objectives and should be reviewed regularly to ensure progress is being made. The “M” in SMART goals is particularly important because it ensures that progress can be measured and tracked.
Step 3: Provide Ongoing Feedback
Regular feedback is key to holding your team accountable since it allows you to address any issues early on and make adjustments as needed. Make sure to provide both positive and constructive feedback on a regular basis to keep your team on track. This feedback can be given individually or, if appropriate, during team meetings. I usually recommend using the D4 model, which stands for Data, Depth of Feeling, Dramatic Interpretation, and Do. To learn more about this model, view my past blog post on the topic.
Step 4: Lead by Example
As a leader, it’s important to lead by example. This means holding yourself accountable as well as your team. Make sure you are following through on your commitments and are meeting your own goals. This will set the tone for your team and help create a culture of accountability.
Step 5: Encourage Ownership
Encouraging ownership is another effective way to create a culture of accountability. When someone feels like they truly have a stake in a project AND the power to make a significant contribution, they are more likely to take ownership and be accountable for the outcome. Give your team members autonomy and empower them to make decisions and take responsibility for their work.
Step 6: Celebrate Successes
Finally, celebrate successes! Recognize when your team members meet their goals, achieve a milestone, or exceed expectations. This creates a positive team culture and reinforces the importance of accountability. Celebrating successes can be done through verbal recognition, awards, or team outings.
Creating a culture of accountability is key to the success of any team. By following these six steps, you can start creating a culture of accountability that is both compassionate and effective (you can have both!). Foster growth and success for your team and your organization through intelligent accountability practices.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.
Tags: create accountable workplace, create culture of accountability, creating environment of accountability, heart-led accountable leader, Margaret Smith business coach, margaret smith career coach
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- Posted under Better Business, Communication, Thrive at Work
May 17, 2023 How to Beat Summertime Procrastination: 6 Tips

As we tiptoe into summer in the Upper Midwest, it can become increasingly difficult to concentrate. Who wants to be stuck inside staring at a screen when the weather is mild and sunny? Who wants to enter information into a spreadsheet when you could be riding your bike, barbequing with your family, or simply taking a walk in the fresh air? The procrastination bug can bite hard when you’re resistant to the tasks in front of you! To help beat summertime procrastination, try any or all of the following 6 tips:
1. Take a midday break
Taking a midday break is a great way to recharge your brain and get moving. Take a 30-minute break to go for a walk, ride your bike, or simply sit outside with a good book or cup of tea and enjoy the sunshine. Getting outside can boost your mood and energy, making it easier to focus when you return to work.
2. Work during off-hours
If you’re finding it difficult to concentrate during the day, try working during off-hours. Wake up early and work before the sun rises, or work in the evening when you’re not as tempted to go outside. This way, you can take advantage of the sunshine during the day (at least for a few hours) without feeling guilty for not working.
3. Break tasks into smaller pieces
Breaking tasks into smaller pieces can help make them feel more manageable. Instead of trying to finish a big project in one day, break it into smaller tasks that you can complete over a few days. This way, you’ll feel more accomplished and less overwhelmed.
4. Set a timer
Setting a timer can help you stay focused and avoid distractions. Set a timer for 25 minutes and work on a task without any interruptions. Once the timer goes off, take a 5-minute break to stretch, grab a snack, or check your phone. Repeat this process until you finish the task. Remember, there’s really no such thing as multitasking! Focusing on one project at a time is a better use of your time AND produces better results.
5. Create a summer schedule
Creating a schedule can help you stay on track and make time for both work and play. Set aside specific times each day for work, exercise, and leisure activities. This way, you’ll have a clear idea of what you need to do each day and won’t feel guilty when you take time off to enjoy the summer weather.
6. Find an accountability partner
Having an accountability partner can help you stay motivated and on track. Find someone who shares your goals or is working on a similar project and check in with each other regularly. This way, you can hold each other accountable and offer support and encouragement along the way.
By trying these 6 tips, you can beat summertime procrastination and make the most of your summer. Remember, it’s important to take breaks, stay motivated, and enjoy the sunshine while it lasts. Happy (almost) summer!
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.
Tags: anti-procrastination techniques, beat summer procrastination, Margaret Smith life coach, Margaret Smith UXL, overcome summertime procrastination, tips to beat procrastination
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- Posted under Advice from a Life Coach, Goals, Thrive at Work
May 10, 2023 Sustainable Business Practices to Create a Greener Workplace

Earth Day has come and gone, but sustainability is important all year long, both in and out of the workplace. It’s not too difficult to live an eco-friendly lifestyle at home—buying organic or locally-grown foods, recycling, reducing your energy usage, walking or cycling to nearby places instead of driving. However, it may be a little trickier to apply sustainability efforts to the workplace. You might have to get many people on board with your initiatives, or you might have to make major changes. However, there are steps you can take. Here are seven ideas for promoting sustainability and creating eco-friendly changes in the workplace:
Implement a composting and recycling program
Businesses can reduce waste and their carbon footprint by implementing a composting and recycling program. Composting food waste and plant matter can reduce greenhouse gases in landfills, while recycling can reduce the need for new products to be created, and save energy and natural resources. Educate employees on what can and cannot be composted or recycled, and provide bins and containers in convenient locations around the workplace. Make sure to have a system for regular pick-up and disposal of compost and recycling to keep the workplace clean and free of clutter.
Promote Energy-Saving Practices
Energy-saving practices can reduce the amount of energy used by businesses, and in turn, reduce greenhouse gas emissions. Businesses could consider swapping to energy-saving light bulbs and unplugging electronics (and even chargers) when not in use. Make sure you also encourage employees to turn off their workstations when they are not in use. Consider scheduling maintenance checks for HVAC systems and other appliances to make sure they are running smoothly and efficiently. Or, if your company is willing to upgrade its space, consider advocating for motion sensors or timers for certain lights.
Reduce Paper Usage
While using paper is sometimes necessary, excessive usage is wasteful and can add up quickly! Encourage employees to avoid printing when possible and instead rely on digital copies. When printing is required, use double-sided printing or print on recycled paper. Promote emailing instead of sending physical mail, and encourage employees to recycle paper when they’re done using it.
Encourage Alternative Transportation
Encouraging employees to carpool, walk, bike, or take a commuter train/bus to work can greatly reduce the carbon footprint of your organization. Consider offering incentives such as preferred parking spots, rewards, or recognition programs to promote alternative transportation. Encourage video conferencing and virtual meetings when possible to save on travel costs and to reduce energy usage.
Go Green with Office Supplies
Businesses can take steps to use eco-friendly materials in the office, such as energy-efficient light bulbs, recycled office supplies, and plastic alternatives (bamboo is often a great affordable option). Employees might also take individual actions, such as using products like refillable pens, reusable water bottles, and recycled paper products.
Create a Green Team
Get a group of volunteers together to form a green team. This team can help educate fellow employees, lead sustainability efforts, and host special eco-friendly events in the workplace. Having a green team is a fun way to encourage everyone to participate in sustainable practices.
Offer Telecommuting Options
Consider offering telecommuting options for employees, as it can greatly reduce carbon emissions and save energy (not to mention commuting time!). This can also be a great way to improve work-life balance for your team.
Make sustainability a part of your company culture. Encourage and reward employees who make efforts to be eco-friendly, and consider incorporating sustainable practices into your company’s mission statement. By making sustainability a priority, you can create a positive impact on the environment and inspire others to do the same. Remember, small changes can make a big difference, so start by implementing one or two of these ideas and continue building from there. With a little effort and creativity, your business can work towards a greener future.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.
Tags: eco-friendly business, greener business, Margaret Smith life coach, Margaret Smith minneapolis, practices for a greener workplace, sustainable business ideas
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- Posted under Better Business, Goals, Organization

