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“Creating Successful Leaders”

May 29, 2013 Being Consistent About Being Consistent

Whether it’s achieving a personal goal, boosting your business or developing relationships, perhaps the most important ingredient to success in any of these endeavors is consistency.

That’s all well and good, but what does this look like? How do we attain it? In other words, how does a person remain consistent about being consistent?

Widening the parameters

“One of the problems with temptations,” writes professor of psychology Timothy A. Pychyl, “is that they can seem relatively harmless. It seems so reasonable and seductive to conclude that not running ‘just today’ won’t harm our long-term health goals, and that eating that jelly donut won’t ruin our weight-loss goal.”

It’s true, one jelly donut won’t make you fat. But that isn’t the point, is it? A person becomes unhealthy by repeating unhealthy behavior over time. It’s not the one jelly donut, it’s the very many “just one” jelly donuts. By keeping the parameters strictly in the present, we actually make the problem worse.

A solution is to view your actions on a wider time-scale, as links in a chain which create an overall pattern of behavior. With a broader picture of your actions in mind, it becomes clear that “just this one” is really one of a great many. Change the action at the immediate level on a daily basis, and soon you’ll change the pattern entirely.

Consistency reinforces itself

It’s sobering knowing that one bad action leads to a pattern, but the good news is that this works in the reverse too. Since behaviors come in bundles, we can modify a single action every day knowing that this will soon develop into a bigger life pattern. In other words, don’t worry about taking on a huge self-improvement project. Focus on daily actions and feel good about those.

Speaking of which, I’m sure you’ve found that feeling good about your actions is addictive. And I’ll let you in on a little secret: you don’t need to feel guilty about feeling good about yourself! Use it to your advantage.

Consistency reveals character

We’re familiar with the phrase, “actions speak louder than words.” I’m guessing you’ve also experienced that terrible disconnect between your own actions and words. This is the result of a lack of consistency. In an ideal world, what you believe and what you do should line up perfectly. We don’t live in an ideal world, so you can forget about any idea of perfection. But what you can do is work toward consistency between your inner and outer selves. Act on your principles–little things, everyday. Clean up after the messes you’ll inevitably make, apologize for your inconsistencies, but keep forming new links in positive behavior chain.

One link, everyday!

Psychology Today. “More Effective Goal Intentions: Think Width and Consistency.” Accessed May 28, 2013. http://www.psychologytoday.com/blog/dont-delay/201011/more-effective-goal-intentions-think-width-and-consistency

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May 21, 2013 Ways To Boost Collaboration

You probably know that successful businesses are built around good collaboration, but you may not know that sometimes collaboration can actually be a negative force in an organization. Author Morten T. Hansen addresses the issue with an example in his book, Collaboration:

“When oil giant British Petroleum (BP) started to promote cross-unit collaboration,” writes Hansen, “leaders encouraged the formation of cross-unit networks focused on areas of shared interest. Over time, this idea flowered into an unforeseen number of networks and subnetworks…which consumed increasing amounts of managers’ time.”

This tendency toward overdoing it stems from the notion that more structure equals better results. But this often backfires, costing time and money. In reality, collaboration is the result of good chemistry between individuals united behind a single cause. Instead of implementing rules for how to collaborate, or “forcing it,” we should promote an environment that allows individuals to collaborate naturally.

I came across a YouTube video by Angela Fernandez Orviz that does a good job of illustrating how collaboration sparks creativity and innovation.

After watching the video, I arrived at a few points:

1. Seek out diverse strengths and personality types

As Orviz states, we must utilize a large network of disciplines in order to address issues in a global world. Most groups must diversify their business to stay relevant. This means integrating all sorts of professions, be they doctors, scientists,  journalists or salespeople.

2. Keep an open mind and embrace Divergent Thinking

Set your own ego aside and keep your mind open to many different ways of solving a problem. Each member of the team brings a specialized skill and viewpoint to the table, and it is up to the group as a whole to be open to everyone’s take on the matter. The brainstorming process may take longer as a result, as you’ll see ideas come from every angle possible, and you may face some frustrating road blocks. Hence, I strongly recommend that you…

3. Agree On The Objectives Early On

Before you even begin brainstorming, draft a written document that all members of the team agree on that specifically states the aims of the project at hand. This will act as a road map that keeps the collaborative process within a workable framework. In this way, you’ll be able to allow for divergent thinking and creative meandering, resting assured that you’ll eventually find your way to real solutions. Solutions which could not have been reached without many minds and strengths working in unison.

Hansen, Morten T. “Collaboration: How leaders avoid the traps,  create unity, and reap the big results.” Boston: Harvard Business Press, 2009, page 12.

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May 15, 2013 Good Writing Matters

Just as any good writer must know the subject they’re writing about, a good leader must be able to communicate well, and this includes strong writing.

You don’t need to become a novelist to write well. Whether it is an e-mail, memo, initiative, or presentation, good business writing follows these principles: clarity, succinctness and authenticity. Here are some quick and easy tips to help you write in this manner.

Write Short Sentences That Mean What They Say

Limit sentences to one idea each, only at first. It’s actually pretty hard to write a short sentence that is both clear and to the point. We tend to add words over weak sentences in an attempt to make them more professional sounding, but this usually backfires and makes us sound like we’re trying too hard. As New York Times editor Verlyn Klinkenborg puts it:

“It’s perfectly possible to make wretched short sentences. But it’s hard to go on making them because they sound so wretched and because it’s easy to fix them. Making them longer is not the way to fix them.”

You won’t need lots of big words if the core of your sentence has a strong idea. Once you feel comfortable with short and sweet, you can begin fleshing out your sentences. But only use words you know…

Use Words You Know

I encourage people to use strong action verbs on their resumes. These are words that follow the first two of our three writing principles in that they describe specific actions (clarity) with a single word (succinctness).  You may be thinking, wait, wasn’t I just told to avoid big words? Well, yes and no.

If you can use action verbs appropriately, then please use them and use them often! The trouble comes with those who use words in ways that do not make sense.

If you aren’t sure about a word, don’t use it until you look it up. Be sure to read examples of it used in a sentence.

Write In Your Own Voice

I think many miss the point that writing is an extension of our communication toolkit, and therefore an extension of ourselves. This may be due to negative experiences in school, where it seemed as if all the writing rules smothered a person’s unique voice.

Well, I’m telling you now that writing should always reflect a part of you. You must always be authentic with your words. Don’t betray yourself to big words you do not mean or big ideas you do not believe. Write what you know and what you believe. Disingenuous writing isn’t convincing and hinders real communication within an organization.

In this way, writing can be pretty empowering. You get to share your views in your unique way.

For more specific writing advice, check out my posts on resumes and cover letters.

Reference

Klinkenborg, Verlyn. Several Short Sentences about Writing. New York: Vintage Books, 2013, page 11.

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