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Creating Successful Leaders

Category Archives: Thrive at Work

The business world can be cutthroat at times. For years, I worked with sales teams at 3M, leading people whose pay and reputation relied on their sales performance. With competitions and high expectations driving them, the sales professionals felt quite a bit of pressure to outshine others.

Fortunately, I worked with congenial groups of people who did not throw others under the bus, but usually functioned as a cohesive unit. Other teams, I know, are not so fortunate. Some will do whatever it takes to gain a promotion, win a competition, or make themselves look better than their colleagues. And this isn’t just limited to sales teams—this level of competitiveness can be found in all industries, at all levels of the company. Whenever there is something to be gained by trampling others, people will, unfortunately, do it.

This type of ruthless competitiveness can create an atmosphere of tension and distrust. People are constantly watching their backs, and are hesitant to open up to co-workers or leaders. Additionally, when competitiveness reigns, there is little room for non-performance-based initiatives (improving interpersonal communication, trying out new ideas, beta-testing a new product). Competitiveness means stomping on the accelerator and not stopping to consider alternative paths or potential innovations.

Instead of competing with co-workers, I’m a proponent of collaboration and encouragement. When you remove the competitive component, you start to function as a cohesive team (and, as we all know, many heads are better than one). There is a reason workplaces are comprised of many different people with myriad responsibilities and perspectives—we’re meant to work together, brainstorm, collaborate, and make improvements.

Additionally, when workplaces move from an atmosphere of competitiveness to one of affirmation and support, people just might enjoy going to work—imagine that! An article by Harvard Business Review says that, “Employees who report having friends at work have higher levels of productivity, retention, and job satisfaction than those who don’t.”

Instead of fostering a highly competitive environment, it’s time companies shift their focus to interpersonal relationships and dynamics. As a leader, you can help build community in your workplace team in many different ways. Try throwing brief “get to know you” activities into your team meetings (your favorite food, dream vacation, any upcoming trips or events). Or enroll your people in a coaching program, such as Insights® Discovery, which is team-oriented and known to create lasting changes. Or, occasionally plan an activity, outing, or retreat for the team. You could present a few ideas and let people vote on their favorite one (so they have a voice in the planning process and are invested in the idea).

No matter how you decide to build community and amiability among team members, it’s important that it happens. While some amount of competitiveness isn’t necessarily a bad thing, it should not come at the expense of team unity and satisfaction. As a leader, you have the power to influence team cohesiveness, facilitate friendships, and encourage collaboration instead of competition.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 

HER NEW EBOOK IS CALLED A QUICK GUIDE TO COURAGE

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We spend so much time in our own heads, and wrapped up in our own thoughts, we tend to forget that others think differently than we do. They might have different perspectives, different trigger points, or process information in a different way. These differences could stem from our backgrounds, experiences, personalities, world views—any number of factors that shape our thoughts.

It is important to A) acknowledge these differences and B) embrace them!

As a Licensed Practitioner of Insights Discovery (read more about Insights in this post), I am very familiar with diversity of thought. Some people thrive on data and logic. They prefer to collect all the information they possibly can before making a decision (or even speaking up). In Insights Discovery language, these individuals lead with “blue energy.”

Others are creative idea generators. They like to throw spaghetti at the wall and see what sticks (so to speak!). They enjoy talking out their thoughts and bouncing ideas off others. Generally, these people lead with “yellow energy.”

Additionally, a team might be comprised of “green energy” folks, who tend to be the most inclusive and empathetic of the four color energies. Their thinking often revolves around the greater good and how best to help people.

Then, there’s “red energy.” These individuals are action-oriented, so their thought process might go like this: “How can we get the best people on this project ASAP, and start delivering results?”

All these examples are, of course, generalizations (and I am very much glossing over what it means to lead with blue, yellow, green, and red energy), but the point I’m trying to illustrate is that people think, react, and process information in different ways. And that’s a good thing!

Can you imagine if everyone on your team was yellow energy-oriented and only enjoyed creative brainstorming? Maybe some of the ideas would bear fruit, but, without any data to back up the ideas, it’s difficult to know. On the other hand, data is absolutely critical for informing decisions, but data alone doesn’t create innovative solutions. You need a blend of both creativity and data.

So, when you’re making decisions on who to include on your team, take diversity of thought into consideration. Make an effort to include those who have different backgrounds and perspectives, diverse approaches, and various ways of looking at information or generating ideas. One way to identify thought diversity in your workplace is to utilize a science-based assessment program such as StrengthsFinder, DiSC, or (of course!) Insights Discovery.

If you’d like to learn more, send me a note.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 

HER NEW EBOOK IS CALLED A QUICK GUIDE TO COURAGE.

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It’s no secret that our nation (and world) is going through some tough times right now. We are dealing with deep political divides, spiking violent crimes, wildfires and other natural disasters, and a pandemic that doesn’t seem to quit. Though these events are no laughing matter, it doesn’t mean you have to give up your humor entirely. The opposite is true, in fact. Humor has the power to uplift us and carry us through our days, no matter how grim things seem.

Psychology Today reports that, “Science shows that dwelling on worry, disappointment, and loss only increases unpleasant feelings. What you focus on expands.” That’s absolutely true. If you dwell on difficulties, you’ll find yourself being sucked in and overwhelmed by them. If, on the other hand, you choose to divert your attention to life’s little bright spots and humorous moments, you will be better equipped to trek through tough times.

Additionally, when your attitude is better and you’re feeling better, you will be in a healthier frame of mind to problem solve (and potentially work toward a solution for some of life’s troubles). Naomi Bagdonas, co-author of Humor, Seriously, says, “Studies show [laughter] makes us more resilient, creative and resourceful.”

How can you incorporate a good dose of humor in your day? Try these 4 methods:

Look for the funny side

Maybe the cat walked across your keyboard and switched off an important Zoom meeting. Perhaps your briefcase broke and you were forced to walk into a meeting carry all your things in a plastic bag. Or your young child found some scissors and decided to give themselves a haircut.

All of these moments might be stressful or embarrassing in the short-term, but when we look at them in retrospect, we tend to laugh. When we have a terrible day or experience an awful stroke of luck, look for the bits of humor that bubble up. And, if you can’t find any humor, at least look for ways to be grateful (that car may have sideswiped me, but at least I’m not hurt; I’m sick, but at least I have the means to pay for healthcare). Gratitude can be just as powerful as humor.

Seek out comedy

Instead of turning on another true crime episode or a drama show, seek out a comedy show or movie, or watch a bit of standup. You could also try out a humorous podcast while you’re at the gym or pick up a funny book to read.

Intentionally incorporating bits of humor into your life can make you feel a little lighter and improve your mood. Use comedy entertainment as a way to escape and to fortify yourself to face upcoming difficulties.

Don’t take yourself too seriously

Too often, we take ourselves too seriously. Life would take on a different tone if we learned to laugh at silly mistakes, if we didn’t feel the need to constantly prove ourselves, and if we put things into perspective. If your brain blanks out during a team meeting, it’s not the end of the world! Laugh about for a moment, and move on.

Find a humor partner

Laughter is better when shared. Go to a comedy show with a friend, watch a funny movie with your significant other, or swap funny social media posts with your sister. Find bits of humor and pass them on. Together, we can bring some levity to the world and, hopefully, become better equipped to face life’s difficult moments.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 

HER NEW EBOOK IS CALLED A QUICK GUIDE TO COURAGE
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.

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