Category Archives: Teamwork
May 29, 2024 15 Questions to Build Trust in Your Leadership

It may seem surprising, but asking questions can actually make you a more trustworthy leader. Questions do not diminish your authority or make you appear weak. Rather, by asking the right questions, you can gain valuable insight, open the floor for more meaningful conversations, and demonstrate that you respect your team.
Which questions are the “right questions?” The simple answer is: open-ended questions that stimulate conversation and do not presuppose an answer. A question such as “Don’t you think Client X would benefit from our new product?” is not open-ended and not productive. It is only searching for agreement, not a true dialogue.
Instead, try asking questions that begin with words like How, What, or Why. These question words typically allow for a wide range of answers, not just a yes or no response.
The other half of asking good questions is practicing active listening. Leaders build trust by seeking their team’s thoughts, opinions, and ideas, and listening closely to the answers they give. This show of respect is integral to building trust
Next time you’re in a meeting (either with your entire team or a single individual) try asking some trust-building questions. Here are 10 to get you started—choose ones that are applicable to your team and situation.
- What resources do you need to complete your task?
- What is holding you/us back from success?
- How can I help?
- What are some possible solutions you envision?
- Who/what are we lacking to achieve success?
- What can I do to help foster more creativity?
- Why do you think is happening?
- What are your current frustrations?
- What is our biggest risk in this endeavor? What is the Plan B?
- Is this assignment a good fit for your talents? (Why or why not?)
- How does this add value to our mission?
- What effects will this decision have?
- How can we improve ?
- What opportunities can bolster our business?
- What else would you like me to know?
This is just a sampling of the questions you can ask your team. Get curious. Involve them in decision-making. Ask good questions and build trust.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.
Tags: become trusted leader, building trusted leadership, margaret smith leadership, Margaret Smith professional speaker, questions build leadership, trust in leadership
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- Posted under Communication, Leadership, Teamwork
February 14, 2024 Improve Team Dynamics with Insights

You know it when you’re a part of it. A team with a great working relationship communicates well, respects each other, and has a great balance of creativity and strategy. This type of team has excellent rapport, and everyone feels as though they have a voice and their perspectives are respected. When you partner with a team like this, the work seems effortless and you tend to be highly productive.
How do you achieve such a “dream team”?
What can you, as a leader, do to foster the type of environment that produces great teams?
Excellent teams can be built in a number of ways, but in my experience, the very foundation of creating a great team involves getting to know your people at a deep level, and figuring out how they mesh with one another. This may seem like a daunting task, but there is actually a relatively simple tool you can use to develop this type of deep understanding of your team members: Insights® Discovery.
Insights® is a science-based program that helps people gain an intimate understanding of their personal thought patterns, behavioral tendencies, communication preferences, strengths, and more. The data gathered through assessments is analyzed and explained using a very approachable methodology: four colors. The main idea of Insights® is that we all have the capability to embrace all four colors (i.e., personality types), but we tend to prefer one or two colors over the others.
The colors are:
- Cool Blue (analytical, thoughtful, data and strategy driven)
- Sunshine Yellow (social, creative, idea and relationship driven)
- Fiery Red (confident, commanding/natural leader, to-the-point)
- Earth Green (empathetic, inclusive, pensive)
Though this is an oversimplification of the program, this gives you a general idea of the four colors and how they are associated with personalities (read more about Insights® and communication in this past blog post).
How does Insights® relate to team dynamics?
A person’s Insights® profile not only provides information and insights about how that individual functions (and their ideal environment), but also tells us how individuals relate to others. For example, we might learn that one person tends to embody many “Sunshine Yellow” qualities—they are gregarious, social, and more enthusiastic about idea generation than analytics or strategy. This person might work with someone who leans toward “Cool Blue” and is fairly quiet and reserved, likes to fully analyze the numbers, and wants to explore many options before making a decision.
If these two people do not understand A) how they, personally, tend to operate or B) how their teammate operates, they might start to clash or become frustrated with each other. On the other hand, if these individuals are fully aware of how each person tends to think, behave, and communicate, they can lean into each other’s strengths instead of clashing. Different people can be assigned different roles within the team (don’t put the Sunshine Yellow person behind a desk, crunching numbers all day; and don’t make the Cool Blue person lead a creative brainstorming session!), so everyone can shine.
I have been a Licensed Practitioner of Insights® for about a decade, and I can attest to its effectiveness. Communication and understanding improve, and suddenly teams are talking to each other using the Insights® color language (“My ‘red’ side is really anxious to get this done, but I think we should hear what the ‘blues’ have to say” or “I know this is very ‘green’ of me, but I think we should bring Becky into the conversation and see what she has to say”).
By acknowledging your own tendencies and understanding the thought patterns and preferences of others, you can begin to build a harmonious team that capitalizes on each other’s strengths and recognizes potential trouble spots. If your work team needs to improve its dynamics, consider taking a closer look at Insights®.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.
Tags: better team cohesion with Insights, Insights and Teamwork, insights discovery and improving teamwork, Insights Discovery and team dynamics, Margaret Smith licensed Insights practitioner, Margaret Smith Minneapolis career coach
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- Posted under Insights Discovery, Teamwork
January 10, 2024 The Power of Collaboration

If you’re like many people I know, you take on a lot by yourself. Whether work projects or home projects, you tend to put your head down and plow forward with your work. But that may not be the best approach, and it may not be sustainable for your mental and physical health. Sometimes, it’s better to collaborate.
Collaboration might seem like a lot of extra work when you can simply do something yourself.
However, there are many reasons to collaborate. It can…
- Foster creativity and innovation
- Help you get out of a rut
- Distribute the workload more evenly
- Aid you in thinking outside the box
- Energize and motivate yourself (and others)
- Help capitalize on individuals’ strengths
The list goes on. Alternatively, when you choose to do everything yourself, you may end up heading down the wrong path (or a path that might have been better if you had asked for input), or things might end up taking longer because you do not have sufficient expertise or experience (but someone else might). Besides, collaboration can be fun!
Though it’s easy for extroverts such as myself to promote collaboration (I definitely embrace “sunshine yellow” in the Insights Discovery program), it can work well for everyone. The key is to be open to collaborating. Go into it with the understanding that others may approach a problem or task differently than you, and that’s okay. It’s important to let go some of your control and see what happens when others take the wheel. This is how big ideas and innovations happen–when everyone feels free to put forth their ideas.
How can you set up a successful collaboration?
- Invite several people to the table (everyone who makes sense to invite)
- Make the goal clear (and address any questions)
- Establish the parameters (Is this a brainstorming session? Is anything off limits? What time frame do you have? Etc.)
- Establish an open line of communication
- Make sure everyone has a role and is clear on their responsibilities
- Check in regularly
- Listen and be open to ideas, and encourage others to do the same
- Make sure all voices are heard
We can walk farther when we walk together. Even if collaboration does not necessarily come naturally to you, I encourage you to give it a try. Engage others, establish your parameters, and take off! You may be surprised by the possibilities that open up and the results you achieve.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.
Tags: collaboration and better results, leadership coach Margaret Smith, margaret smith career coach, power of collaboration, teamwork and innovation, teamwork for better results
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- Posted under Leadership, Teamwork, Thrive at Work

