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Creating Successful Leaders

Category Archives: Organization

Millennial workers are the future. The generation born between 1980 and 2000 currently comprises 36% of the workforce and 15% of all leadership roles in the United States, and will continue to grow as members of the Baby Boomer generation retire. Although some workers like to dismiss the Millennial generation as “disloyal” or “entitled,” much of this negative labeling comes from fundamental misunderstandings between generations. Because Millennials will soon be the most prominent demographic in the modern workforce, I decided to dedicate the month of February to this generation. Whether you’re training Millennials, working alongside them, or you are a Millennial, this series should be useful to you. To kick off, I will first discuss training techniques.

Many organizations are not keen on the idea of overhauling their entire employee training program. Yes, it can be costly and time-consuming, but it is an absolutely essential step to take if you want to attract new talent and set up new hires for success. And there’s an additional bonus: According to Sweetrush Training, “Applying these [new training programs] will make your training stronger and more effective for everyone — not just Millennials.” That’s because older generations have many of the same tendencies as Millennials, including a positive response to feedback and an interest in interactivity.

The following is a list of some typical Millennial traits and how they translate into workplace training:

1. Millennials are goal-oriented and like clarity

Before delving too deeply into your training program, give your Millennial trainees a high-level overview of what you’re going to cover and what they need to know. According to Vivid Learning Systems, “Helping them understand early on what is expected of them helps them not only succeed in training but also on the job. You can do this by clearly communicating training objectives, informing trainees about what information they will be evaluated against and how they will be evaluated, and providing an opportunity for Millennials to ask questions and clarify expectations early on.”

2. Millennials learn better by doing than seeing

To put it frankly: lecture-style training sessions do not work. Most Millennials have grown up with interactive classrooms in which the teacher promotes learning through games, roleplaying, labs, and asking questions. Actually, this kind of interactive learning environment works well for people in all generations. Instead of talking at your trainees and flipping through powerpoint slides, try something more engaging. Use case studies, group work, scenarios, video clips, question and answer sessions, etc. You’ll find that this training style will keep your Millennial hires interested and help them better retain what they’ve learned.

3. Technology is second-nature for Millennials

Whether it’s videos, online forums, training software, simulations, or interactive Smartboards, incorporating technology into your training program is essential. Millennials are comfortable with technology and readily turn to it for both education and entertainment. By weaving technology into your training program, you’ll find that Millennial trainees will stay engaged and your company will appear to be more relevant and modern in their eyes.

4. Millennials are interested in collaboration

According to USA Today, studies show that “Millennials actually like to work in teams more than their elders.” This may seem counter-intuitive, given most Millennials’ attraction to technology (and the amount of time they spend engaged with their smartphones), but a full 60 percent of Millennials would prefer to collaborate in person vs. online (34 percent) or via phone or videoconference (6 percent). An added bonus of including group activities in your training program is that the new hires will get to know each other and begin to form bonds. Given that a positive work environment is typically very important to Millennials, it’s a great idea to get them working alongside and befriending their peers right away.

If you have any questions about creating a new training program for the next generation of workers, please do not hesitate to contact me today.

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Have you ever felt lost amid all the things you want to accomplish or all the tasks you need to do?  Have you ever felt like your brain was so scattered, you couldn’t keep a clear thought in your head or a clear direction. Sometimes, when I’m feeling that way, I make a mind map.

The main objective of a mind map is to take a large project or idea, and break it down into bite-sized chunks so you can deal with it on a more manageable scale. It’s a great way to get all your thoughts onto one piece of paper and see how they fit in with the main idea.

First, think about one main topic.  For instance, “Job Promotion.” Write the main topic in the middle of a large piece of paper.  Then, think about big-picture actions that will support your main topic. These actions should be broad and kept between one and three words long. For this example, you could write: “Networking,” “Major Projects,” “Meetings,” “Update Wardrobe,” etc. Draw lines or arrows connecting your main topic to the supporting topics.

UXL mind map

Then, think about what, specifically, you could do in each area. For instance, under the Networking box, you could write: “Attend weekly happy hour” or “Arrange for coffee with boss” or “Get to know three new people this month.” You can get as specific as you’d like, creating as many branches as are necessary to capture all your ideas.

Mind maps are meant to help you sort out your thoughts and they might seem messy on the surface, but they are a useful tool for getting your ideas out there and seeing how things connect. Once you create your mind map, try focusing on specific areas in order to achieve your goal. If you take on too much, you’ll get nowhere, so start with one or two goals and then create a more specific action plan revolving around each goal.

Here’s a video about how one could use a mind map to plan an “Egyptian Holiday.”

Happy mapping!

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