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“Creating Successful Leaders”

Category Archives: Leadership

June 6, 2023 6 Benefits of a Virtual, On-Demand Leadership Course

Leadership is one of those things organizations can take for granted. They expect their new managers to step into their role equipped with leadership acumen. New managers, on the other hand, are often hesitant to admit their shortcomings, since they feel pressured to “prove themselves” in their new position. Asking too many basic questions might show incompetence or weakness, and that isn’t the impression they want to leave on their team.

The result of the disconnect between organizations and their leaders is that leadership skills are often not taught, but learned on the fly. That can work to a certain extent, but some lessons are hard-learned, and some skills are never learned at all.

Don’t leave it up to chance. Training managers (whether they’re new or not) in crucial leadership skills is not only a benefit to the manager, but to the organization as a whole. With the right training, managers can streamline communication, increase their effectiveness, improve team dynamics, and more.

But I know what you’re thinking: “Training can be expensive and time consuming. My organization is running on a lean budget, and we can’t afford to send our managers to a week of training.”

To mitigate costs and gain flexibility, consider exploring virtual learning…

What is Virtual Learning?

Virtual learning–sometimes referred to as online learning or e-learning–is an approach to education that allows students to participate in courses from anywhere, provided they have a computer and an internet connection. It enables people to access education from the comfort of their own home or office, removing the need to travel to a physical location.

Many virtual courses, such as my online leadership course, are learn-at-your-own pace, meaning the student can log in whenever they have a few free minutes.

The Benefits of a Virtual, On-Demand Leadership Course

Virtual learning has quickly become a preferred method of education for busy professionals. Below are some of the benefits of taking a virtual, on-demand leadership course:

It Provides Tailored Learning

Virtual learning courses provide a variety of learning mediums, from videos to reflection exercises to writing activities. This type of learning appeals to a wide range of people, as it allows individuals to pick the format that resonates best with them.

It’s Low Cost

Virtual learning courses are often much more affordable than traditional courses. This is because they don’t have the overhead costs associated with physical classrooms and resources, such as textbooks. Even though the courses are not directly taught by an instructor, you usually can access the course creator to ask any specific questions.

It’s Flexible

One of the most significant benefits of virtual learning is flexibility. Students can go at their own pace, allowing them to fit education into their busy schedules. For individuals who have full-time jobs, families, or other commitments, this can be a game-changer.

It Keeps Skills Up To Date

Even a seasoned leader’s skills can go stale if they do not regularly use them. If they, for example, do not regularly engage in difficult conversations, they may not know the best way to approach them. By taking online leadership courses, these skills can be refreshed and enhanced.

It’s Interactive

Virtual learning courses are designed to be interactive. Many online courses include opportunities for activities, discussions, deep reflection, immersive projects, and other activities that encourage interaction.

It’s Fun!

Virtual learning courses can be fun! Unlike traditional courses, virtual courses often leverage multimedia to make learning more engaging and enjoyable. Through a mix of videos, games, and interactive activities, virtual courses can make leadership education more exciting and stimulating.

Virtual learning is an excellent way for busy professionals to develop their leadership skills. By taking a virtual, on-demand course, individuals can work at their own pace, tailor their learning to their preferences, and keep their skillsets up-to-date. So why not give virtual learning a try? It could be the game-changer you need to take your leadership skills to the next level.

For more information on my online course, The 10-Minute Leadership Challenge, click here!

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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March 22, 2023 Why Young Workers Quit (And how to retain them)

A version of this post was first published in September, 2019

Photo by Priscilla Du Preez on Unsplash

I often hear people complaining about the “new generation” of workers as being disloyal to the company. They change jobs like gym shorts and can’t commit to a single business for more than a few years. While that may be true, have you ever stopped to think about WHY that’s the case?

1. Stagnant Wages

For many young and not-so-young (the oldest Millennials are in their 40s now) people, the workplace landscape is MUCH different than it was when Boomers and Gen Xers began their careers. Wages have stagnated and benefits aren’t what they used to be. In many cases, the only way to get a raise is to negotiate one by switching jobs.

Solution?

Make sure your business is competitive. Offer fair wages, and regularly give raises that account for cost-of-living increases. In addition, make sure your list of benefits is attractive and competitive in the industry.

2. Boredom

“But what about their short attention spans!?” you might say. “We can’t seem to capture their interest.”

Sure, job boredom may play a role in Gen Z and Millennial job-hopping, but this is often a preventable woe. If more than one or two of your staff seem bored or distracted, it’s probable there’s something systemic going on. It may be that…

  1. They are not well-suited for their role.
  2. They are so efficient that they complete their workload much faster than previous generations of workers.
  3. They have checked out because they feel like they don’t fit in in the workplace.
  4. They have checked out because they don’t think they have a voice.

Solution?

In all these scenarios, communication can help prevent boredom. Regularly check in with your staff and make sure they are feeling engaged and supported. Give them the space to express how they are feeling and vocalize what they’d like to see changed. Then, work with them to strategize ways to make positive changes.

If your young workers are checking out because they feel like they don’t fit in, counter that by encouraging team-building workshops (consider Insights Discovery as a starting point), after-work outings, or collaborative projects. Pay attention and make sure your seasoned workers are giving the newer workers a voice.

3. Feeling Lost

According to a study of 6,900 young people, Gen Zers are actively seeking mentorship at work. The vast majority (82%) want a boss who cares about them and can “relate to them on issues beyond work.” They also crave guidance during this early and formative stage of their career.

Solution?

The guidance this younger generation is seeking can come in the form of mentorship or sponsorship. Establishing a mentorship program does not have to be terribly involved. Rather, it can be as simple as aligning experienced workers with less experienced workers, advising them to meet once per month, and (if you’re a leader or HR rep) checking in with them every once in a while. I’ve talked about how to start a mentoring cohort in a past blog post, and have also provided steps to find one’s “perfect mentor.”

4. Lack of Freedom

Nobody likes it when others look over their shoulders to supervise their work. It conjures images of elementary school, when teachers had to keep a classroom of rambunctious youngsters in line in addition to teaching multiplication tables. Such treatment in the workplace could induce anxiety and the feeling of being hemmed in. No one works well under that kind of pressure.

Solution?

Your staff are not elementary children and should not be treated as such. It’s a good idea to demonstrate trust in your team by giving them a long leash when it comes to projects, minimizing your involvement, and being open to different styles of working and different solutions.

Another thing: consider allowing your staff to occasionally work from home. We live in a time where technology enables many people to work remotely on at least some of their projects. As long as the work is being done, who cares if they work in their pajamas?

If you have a retention problem, ask yourself if any (or all!) of these four factors are coming into play, and then DO something! I’m here to help.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 

HER NEW EBOOK IS CALLED A QUICK GUIDE TO COURAGE.

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February 8, 2023 5 Ways to Avoid Meeting Drift

Picture yourself leading (another) Zoom meeting. You’re meeting with your usual team, and you have a rough agenda, but soon things get derailed. Someone mentions that their kids have been sick, and soon everyone’s sharing stories of family illness. This topics leads to a conversation about company policies and sick leave, which then leads to a chat about upcoming vacations. By the time you get back on track, you’ve lost your main point and everyone seems unfocused and unexcited to talk about work-related topics. You’ve lost any initial momentum your meeting had.

If this scenario sounds all too familiar, you’re not alone. “Meeting drift” is a common issue during meetings—virtual or otherwise—and can be extremely frustrating and counterproductive.

To help combat meeting drift, try following these five tips:

Stick to the Agenda.

Ensure that your agenda is concise and that everyone is familiar with it before the meeting starts. Before every meeting, take a few minutes to review the agenda with your team. Make sure everyone understands the topics up for discussion and the intended outcomes of the meeting. During the meeting, gently remind your team of the agenda and try to stay on-topic by summarizing each point before moving on

Start with a Brief Check-In

If your team is distracted by personal issues, their focus is more likely to drift during meetings. Kick off your meeting with a simple check-in question such as, “Julia, what did you do for fun this past weekend?” Or, “Will anyone be out of the office this week?” Make sure to limit the check-in time to 2-3 minutes, otherwise this can lead to an entirely new conversation.

Rotate Meeting Leads

Enlist help to keep the meeting on track by rotating the leadership role. This can help ensure everyone is engaged and can keep the conversation moving. When someone else is leading the meeting, you’ll be better able to recognize when the conversation is straying off-topic

Be Mindful of the Time

It’s easy to forget how long you’ve been talking when everyone is sharing their favorite vacation spot, and you find yourself reminiscing about your last beach trip. Set an alarm for yourself (or a timer for everyone) to keep your meeting on track and on time.

Encourage Participants to Take Notes

Writing notes by hand has a number of benefits, including better retention of the material being discussed and improved focus. Encourage your team to take notes every time you meet. As an added incentive, you might even gift each team member a quality notebook and pen at the beginning of the year (or quarter).

The key to avoiding meeting drift is to stay on top of it and be mindful of your team’s focus. By sticking to an agenda, providing brief check-ins, rotating meeting leads, staying conscious of the time, and encouraging participants to take notes, you’ll be able to ensure that meetings stay productive and meaningful.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 

HER NEW EBOOK IS CALLED A QUICK GUIDE TO COURAGE.

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