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Category Archives: Goals

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In today’s constantly evolving business landscape, innovation and creativity have become essential for organizations to stay ahead of the curve. As a leader, it’s important to create a workplace environment that encourages and fosters creativity, allowing employees to innovate and progress in their work.

It’s easy to stay safely within the status quo, but “business as usual” is a sure recipe for stagnation and, eventually, falling behind. To become a truly innovative workplace, it is vital to take some risks, test the waters, and re-strategize when necessary.

Here are some strategies to encourage innovation and creativity in the workplace:

Welcome Diverse Perspectives

One of the key ingredients to encourage creativity and innovation in the workplace is to welcome diverse perspectives. A team comprised of individuals with different backgrounds, experiences, and skillsets will bring unique ideas to the table. Far too often, we silence or discourage diverse voices and “never been done” ideas. But to achieve innovation, we must encourage employees to speak up and share their ideas. Make sure everyone knows their opinions are valued by truly listening and taking their thoughts, opinions, and ideas seriously.

Encourage Open Communication and Feedback

Another way to encourage creativity in the workplace is to foster an environment that promotes open communication and feedback between team members, and between the team leader and their team. As a leader, it’s essential to encourage your people to share their opinions, ask questions, and collaborate with each other. You may even open a couple avenues for anonymous communication (such as through surveys or anonymous forums). When it comes to generating new ideas and approaches to solving problems, communication is vital.

Accept Mistakes

Innovation is often accompanied by mistakes. Famously, Thomas Edison said, “I have not failed. I’ve just found 10,000 ways that won’t work.” As a leader, it’s important to foster a culture where mistakes are accepted and seen as opportunities for growth and learning. Encourage your employees to experiment, take risks, and not be afraid of failing. Mistakes are a part of the learning process and we can take away valuable lessons and information from them. By accepting mistakes, you create an environment that is more conducive to innovation.

Provide Support and Resources

Innovation requires resources and support. As a leader, it’s essential to provide your team with the tools and resources they need to succeed. This may include time, money, software, hardware, and other resources. You must also actively seek new ideas and processes to support your team’s innovative endeavors. Providing support and resources is a key way to show that you value innovation and creativity in the workplace.

Test a Few Different Routes

Testing different routes can lead to creative solutions. Encourage your team to experiment and try different approaches to problem-solving. Brainstorming sessions, prototyping, and testing different solutions can lead to unexpected yet effective solutions. Remember to keep careful track of your methods, collect as much data as possible, and analyze that data to make informed decisions.

Encourage Continuous Learning

Innovation requires continuous learning, so it’s important to encourage your employees to keep learning and developing new skills. Provide opportunities for training, workshops, and conferences. Also, encourage your team to access online resources and attend webinars. By investing in your team’s education and development, you’ll create a culture that values innovation and is constantly striving for improvement.

Don’t Micromanage the Process!

Finally, one of the most important things a leader can do to encourage innovation and creativity in the workplace is to avoid micromanaging the process. Micromanaging can stifle creativity and prevent your team from exploring new ideas. Instead, give your team the freedom to take calculated risks, experiment, and innovate.

Encouraging innovation and creativity in the workplace is crucial for staying ahead in today’s fast-paced business world. By following these strategies, you can create a workplace where employees feel empowered to take risks, collaborate, and experiment with new ideas. Remember, innovation is a journey and not a destination. By fostering a culture that values innovation and creativity, you can create endless possibilities for your team and your organization.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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Have you ever found yourself at a turning point when you’ve had to make a decision? Maybe that decision was major (switching career paths, moving to a new city) or maybe it was less major but still important (deciding who to invite to a gathering, considering whether to take on a project). Whatever the case, making decisions can be difficult.

When it comes time to choose, we might freeze up and not know which way to turn. Sometimes we end up sticking firmly within our comfort zone, because we’re too nervous to take the plunge and commit to a new course of action.

To get out of a decision-making rut, try tapping into one or more different proven methods to make the best choice possible. Here are five techniques to try:

Map Out Possibilities

When you feel overwhelmed by choice, it can be helpful to create a visual representation of all your options. Mind maps are a great tool for this, as they allow you to see the paths before you in an organized and comprehensive manner. A pros and cons list is another useful tool for sorting out your thoughts and getting an organized view of your options.

Learn how to create an effective mind map by taking look at my past blog post on the topic.

Ask “What’s the Worst That Could Happen?”

When you plan for the worst-case scenario, you can worry less about making a mistake and start to realize that most of the time the consequences of a poor decision are not as dire as you might fear. Ask yourself, “What is the absolute worst outcome?”, and you will be more likely to act with confidence and a clear mind. Additionally, you’ll be better able to prepare for future “What ifs” if you consider possible adverse outcomes.

I’ve written more about this concept in my “How Bad Could It Be?” blog post.

Use the “Best Friend Test”

Before making an important decision, ask yourself, “What would I tell my best friend to do in this scenario?” This is a test author Daniel Pink recommends in a short, informative video. He says that asking this question is effective because it changes the perspective of the scenario. You certainly wouldn’t want to lead your best friend astray, so the advice you give to them should apply to yourself as well.

Journal About It

Writing is a process of self-discovery, and writing about your decision-making process can offer valuable insight into what you truly want. Keep a running log of your thoughts, feelings, and ideas about the issue at hand and explore different angles.

Get Support

When facing a difficult decision, sometimes it helps to turn to a few trusted advisors for input. Ask one or two people you trust for advice, but be careful not to get “advice overload” where you ask too many people about a topic. As with all advice, take these suggestions with a grain of salt.

Making a decision can be hard, but by tapping into different methods and taking a mindful approach, it’s possible to make the best choice. Taking the time to use these techniques can help you gain clarity and make the best choice for yourself.

Good luck and happy decision making!


MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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A version of this article was first published on August 28, 2019.

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“If you want to gather honey, don’t kick over the beehive.”

Dale Carnegie

I get it. You’re excited about your new position or role, and you want to get in there and shake things up! You see systems that are outdated, processes that don’t make sense, and a million opportunities to improve the current system and make positive change. And that’s great, except…

You may want to pump the brakes.

Why, you ask? Because even though you’re enthusiastic, motivated, and your heart is in the right place, others may not see it that way. Before you start demanding change, you have to prove your mettle. Demonstrate that you can thrive within the system before you go about trying to change it. Show that you have a deep understanding of your company and your role before you bring forward ideas for improving things. Easing into change is as good idea for three reasons:

ONE: It gives you a chance to build your credibility.

People will see that you’re dedicated to your job, perform well, and work well with others. Do your best work, do it on time, and show that you are a trusted partner (instead of combative and subversive).

TWO: It helps you build an alliance.

It’s difficult to make change on your own, and nearly impossible if you don’t have others’ support. As you start thinking about ways to amend the status quo, be sure to make friends, ask for advice, and gather others’ thoughts and opinions. Not only will you be more likely to rally support behind your cause, you will also gain others’ perspectives on the issue, which will help strengthen your plan of action.

THREE: It gives you time to learn about the status quo, what works, and what doesn’t.

While it’s tempting to barge in and overhaul an entire system that seems to be flawed, it’s a good idea to pause and study the system you’re attempting to fix. Are parts actually working? Are certain things going well for certain people? Will there be resistance to change? If so, why? Taking the time to study the current mode of operations will help you understand the greatest flaws and greatest assets of the system, and what should be fixed first. Your thoughtful approach will also demonstrate respect to those who have been working within the current system for years, and have not (for whatever reason) acted to improve it. Change can be a touchy thing, and you certainly don’t want to imply that everyone has been doing things wrong, and you’re the one with all the answers.

In short, don’t kick over the beehive when you begin a new role. Ease into it, learn how things are done, and start gathering information about what works and what doesn’t. Then, test the waters by floating ideas past others. Build your alliance, and then take action. With this methodical approach, you’re bound to gather some honey, rather than a few angry stings!

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 

HER NEW EBOOK IS CALLED A QUICK GUIDE TO COURAGE.

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