Category Archives: Communication
March 13, 2024 5 Ways to Facilitate an Inclusive Brainstorming Session
Have you noticed that some members of your team tend to dominate the brainstorming sessions or the meetings that call for creative input? A few voices are usually the ones that rise to the top—the ones that deliver their feedback, opinions, and ideas. In the meantime, others are usually quiet, maybe only occasionally contributing, or not speaking up at all. This does not necessarily mean these individuals don’t have anything to contribute; rather, they might be shy or soft-spoken, or they may prefer to analyze the situation in more depth before contributing their thoughts (see my post on communication and Insights® Discovery).
How can you make sure everyone on the team is heard? How can you foster an environment that welcomes all perspectives and people? Let’s discuss five ways to facilitate an inclusive brainstorming session:
1. Set Some Parameters
Before the brainstorming session begins, you may want to encourage participation by setting some ground rules. You could, perhaps, give everyone five minutes to voice their thoughts, and then go around the table (or video conferencing screen), so everyone has an equal chance to “hold the floor.” This helps to give your quieter team members uninterrupted time to voice their thoughts.
2. Intentionally Involve Team Members
If appropriate, try asking a specific team member for their perspective. If a certain subject applies to a team member, or if someone looks like they want to say something, help them along by asking them a pointed question. For example, you might say, “Diedre, I know you have been working on a project related to what we’re discussing. Do you have any thoughts?” Or: “Marcus, it looks like you wanted to add something. What’s your perspective on this?”
3. Help Your Team Understand Communication Styles
One way to help equalize brainstorming sessions is to help your team members understand each other’s communication styles and preferences. I recommend utilizing a science-based assessment program, such as Insights® Discovery. I’m a Licensed Practitioner of Insights®, and I can attest to its effectiveness! This type of program can help people understand the root of others’ behaviors—why some people are more reserved, for example, or why some people thrive in brainstorming or creative sessions, while others prefer different ways of idea generating. Additionally, once people have a common language to voice thoughts, they can communicate more effectively. When using Insights, you might say something like, “I don’t have much of an opinion right now, but that’s probably my ‘Blue energy’ coming through and telling me I need to analyze all the options in more depth.” (If you’d like to know what I’m talking about, check out this past blog post!)
4. Meet One-On-One
In some situations, it is best to meet individually with team members to get their perspectives on certain projects, initiatives, and ideas. Not everyone feels comfortable sharing openly in a group, so these one-on-one meetings can provide a chance for quieter team members to voice their thoughts. Be sure to create a safe space where your people feel comfortable sharing openly and honestly.
5. Provide Other Communication Channels
When holding a brainstorming session, it’s a good idea to establish up front that this is a no-pressure situation, and there will be room for additional thoughts, ideas, and opinions after the meeting. Then, let your team members know how, exactly, they can put forth those opinions. Ideas include emailing you (or the team leader) directly, meeting with the team leader one-on-one, filling out an anonymous survey, or starting an online spreadsheet that shows the various ideas and potential directions.
The important thing is to remember that not everyone communicates or participates in the same way. To truly facilitate a welcoming and inclusive brainstorming session, it is essential to consider your team members and their communication preferences. When you put in an honest effort to ensure everyone’s voice is heard, you usually end up with more innovative, creative, and thoughtful ideas to propel your team forward.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.
Tags: better brainstorming, create inclusive brainstorm session, facilitate inclusive brainstorm, insights and communication, margaret smith leadership, Margaret Smith licensed Insights practitioner
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- Posted under Communication, Insights Discovery, Leadership
February 21, 2024 5 Ways to Command the Room
Some people seem to have a natural presence that commands attention. When they speak, people listen and pay attention. Even in a crowded meeting room, they seem to have no trouble being heard. If you are not one of these people, this may seem like a skill that is beyond your reach.
How do you develop the confidence, poise, and presence to get others to tune in to what you’re saying? How do you make sure your voice is heard? Let’s talk about 5 ways to command the room.
Use Powerful Body Language
At times, your body language can say more than your actual words. To convey confidence, stand tall with your shoulders back, and make eye contact with your audience. Use hand gestures to emphasize your points (but don’t go too wild!) and try to remain calm and at ease. Avoid crossing your arms or slouching, as this can make you appear closed off or disinterested.
Speak with Conviction
Another important aspect of commanding the room is speaking with conviction. Speak with clarity and purpose, and project your voice (but don’t shout) so others can hear you. If you mumble or speak too softly, your message can get lost and others may think you lack confidence.
Control the Pace and Tone of Your Voice
To command the room, it’s crucial to control the pace and tone of your voice. Speak slowly and clearly, allowing your words to resonate with impact. Vary your tone to convey different emotions and maintain the audience’s interest. A monotone voice can quickly lose their attention (watch a few TED Talks speeches to see how the speaker varies their voice to engage the audience).
Practice, Practice, Practice
Preparation and practice are key to commanding the room. When you know your material inside and out, you won’t have to worry about stumbling through what you need to say. It is also a good idea to anticipate any questions or criticisms that may arise (and practice your response). Practice what you’re going to say multiple times to build confidence and ensure smooth delivery. The more prepared you are, the more effectively you can command the room.
Engage with Your Audience
It is easy to lose your audience’s attention if you speak at them and not with them. The best speakers are engaging speakers—ones who encourage participation by asking questions, seeking input, or sharing relatable stories. Show genuine interest in what others have to say and actively listen to their responses. This not only establishes a connection with your audience but also keeps them paying attention and invested in your message.
Keep in mind, few people are born with the ability to command a room. This takes deliberate effort, practice, and time. You might not nail it right away, but that’s okay! Keep practicing, pay attention to how others respond to you, and don’t give up. With practice and confidence, you can become a skilled speaker who commands attention and leaves a lasting impact on your listeners.
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.
Tags: better public speaking, effectively lead a meeting, Margaret Smith business coach, margaret smith leadership, speaking leadership tips, ways to command a room
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- Posted under Communication, Goals, Leadership
February 7, 2024 Managing Remote Teams: Tips and Best Practices for Leaders
Nearly four years after the start of the 2020 COVID pandemic, the workplace seems to be permanently changed. Although some companies have required its people to return to work full-time, many have continued to allow working from home (WFH) at least a few days each week.
And why not? For many people, this way of working is advantageous. People may have an easier time concentrating at home (less background chatter and people popping in and out of your cubicle), they might feel more at ease, and they often have more control over their time. Working from home can be especially helpful for parents or caretakers, who regularly have to rush around at odd hours of the day. What’s more, a study by Owl Labs shows that, “On average, those who work from home spend 10 minutes less a day being unproductive, work one more day a week, and are 47% more productive.”
However, WFH comes with its own set of challenges. A work team might be less unified or less comfortable with each other than if they were working together in person. Leaders might feel that they have less control over their people, or they may have trouble understanding precisely what their team is working on. Additionally, morale can be difficult for leaders to gauge when their team is working remotely.
How can company leaders face these challenges head on? Here are a few tips and best practices:
Encourage communication
Foster open and frequent communication channels within the remote team. Use video conferences, instant messaging, and project management tools to ensure everyone is on the same page. While communication is vital, it is also important to make sure you’re not micromanaging or imposing on others’ boundaries (such as expecting an email reply after normal work hours). Communicate clearly and regularly, but be respectful.
Set clear expectations
Clearly define goals, deadlines, and deliverables for the team. Provide detailed instructions and guidelines to minimize confusion and ensure productivity. Create a shared understanding of what success looks like for each project or task. This will help team members stay focused and aligned with the overall objectives. Be transparent about priorities and any changes that may arise. Regularly check in with team members to provide feedback and address any concerns or roadblocks.
Promote collaboration
Encourage collaboration among team members, even when they are not physically together. Create opportunities for brainstorming, problem-solving, and sharing ideas. Foster a sense of belonging and teamwork by organizing virtual team-building activities or social events. Collaboration tools such as shared documents or virtual whiteboards can facilitate this process.
Check in regularly
Regular check-ins can ensure employee well-being and address any issues they may be facing. This can be done through one-on-one meetings or team check-ins. Show genuine care and interest in the work and personal lives of your people, and offer support and resources to help them navigate any challenges they may encounter while working remotely.
Provide necessary resources
Ensure that your remote team has the necessary resources to effectively work from home. This includes access to reliable internet connection, appropriate software and tools, and any additional equipment they might need. Provide training and support to help your team members maximize their productivity and adapt to remote work. Stay updated on the latest technology and tools that can enhance remote collaboration and efficiency.
Establish a supportive culture
Foster a positive and inclusive remote work culture by promoting empathy, trust, and work-life balance. It is possible to encourage team members to support and uplift each other, even from a distance. As a leader, you can recognize and celebrate their achievements and milestones, offer flexibility, encourage self-care and stress management, and create opportunities for team members to connect on a personal level, such as virtual coffee breaks or team lunches. And don’t forget to lead by example, demonstrating a healthy work-life balance and prioritizing well-being.
Managing remote teams requires leaders to adapt to the unique challenges and opportunities that come with remote work. With a little effort and a smart strategy in place, leaders can effectively lead remote teams and ensure their success. The modern landscape has permanently changed; how will YOU adapt?
MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE.
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE.
Tags: lead remote teams, lead work from home group, manage remote teams, margaret smith leadership, Margaret Smith UXL, motivate WFH team
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- Posted under Communication, Leadership
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