UXL Blog

Nearly four years after the start of the 2020 COVID pandemic, the workplace seems to be permanently changed. Although some companies have required its people to return to work full-time, many have continued to allow working from home (WFH) at least a few days each week.

And why not? For many people, this way of working is advantageous. People may have an easier time concentrating at home (less background chatter and people popping in and out of your cubicle), they might feel more at ease, and they often have more control over their time. Working from home can be especially helpful for parents or caretakers, who regularly have to rush around at odd hours of the day. What’s more, a study by Owl Labs shows that, “On average, those who work from home spend 10 minutes less a day being unproductive, work one more day a week, and are 47% more productive.”

However, WFH comes with its own set of challenges. A work team might be less unified or less comfortable with each other than if they were working together in person. Leaders might feel that they have less control over their people, or they may have trouble understanding precisely what their team is working on. Additionally, morale can be difficult for leaders to gauge when their team is working remotely.

How can company leaders face these challenges head on? Here are a few tips and best practices:

Encourage communication

Foster open and frequent communication channels within the remote team. Use video conferences, instant messaging, and project management tools to ensure everyone is on the same page. While communication is vital, it is also important to make sure you’re not micromanaging or imposing on others’ boundaries (such as expecting an email reply after normal work hours). Communicate clearly and regularly, but be respectful.

Set clear expectations

Clearly define goals, deadlines, and deliverables for the team. Provide detailed instructions and guidelines to minimize confusion and ensure productivity. Create a shared understanding of what success looks like for each project or task. This will help team members stay focused and aligned with the overall objectives. Be transparent about priorities and any changes that may arise. Regularly check in with team members to provide feedback and address any concerns or roadblocks.

Promote collaboration

Encourage collaboration among team members, even when they are not physically together. Create opportunities for brainstorming, problem-solving, and sharing ideas. Foster a sense of belonging and teamwork by organizing virtual team-building activities or social events. Collaboration tools such as shared documents or virtual whiteboards can facilitate this process.

Check in regularly

Regular check-ins can ensure employee well-being and address any issues they may be facing. This can be done through one-on-one meetings or team check-ins. Show genuine care and interest in the work and personal lives of your people, and offer support and resources to help them navigate any challenges they may encounter while working remotely.

Provide necessary resources

Ensure that your remote team has the necessary resources to effectively work from home. This includes access to reliable internet connection, appropriate software and tools, and any additional equipment they might need. Provide training and support to help your team members maximize their productivity and adapt to remote work. Stay updated on the latest technology and tools that can enhance remote collaboration and efficiency.

Establish a supportive culture

Foster a positive and inclusive remote work culture by promoting empathy, trust, and work-life balance. It is possible to encourage team members to support and uplift each other, even from a distance. As a leader, you can recognize and celebrate their achievements and milestones, offer flexibility, encourage self-care and stress management, and create opportunities for team members to connect on a personal level, such as virtual coffee breaks or team lunches. And don’t forget to lead by example, demonstrating a healthy work-life balance and prioritizing well-being.

Managing remote teams requires leaders to adapt to the unique challenges and opportunities that come with remote work. With a little effort and a smart strategy in place, leaders can effectively lead remote teams and ensure their success. The modern landscape has permanently changed; how will YOU adapt?

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MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

Tags: lead remote teams, lead work from home group, manage remote teams, margaret smith leadership, Margaret Smith UXL, motivate WFH team