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“Creating Successful Leaders”

Category Archives: Communication

October 16, 2024 Acknowledging Your Strengths (and knowing when to delegate)

As a licensed practitioner of Insights® Discovery, I know how vitally important it is to understand and tap into your personal strengths. Though you might have a sense of your skills and interests, naming them can be powerful. This helps to crystallize your self-awareness and give you a clearer picture of how you can best contribute.

Once you’ve identified your strengths, you can determine which tasks and responsibilities you’re uniquely suited for, and which ones might be better delegated to others. This allows you to focus your energy on your areas of excellence, while empowering your team members to shine in their own ways. Striking this balance is one of the keys to effective leadership and personal fulfillment.

However, many of us are hesitant to delegate for a variety of reasons. We might think we can do a task better or quicker than someone else, or we could be hesitant to give up that control, or we might simply not trust our team members to handle it properly. But when we hold on too tightly, we end up overworked and overwhelmed. Delegating frees up your time and energy to focus on your most important priorities. It also empowers your team, allowing them to develop new skills and take on greater responsibilities.

To get past hesitations or mental barriers related to delegation, I suggest the following:

Identify Tasks to Delegate

It is helpful to be crystal clear on which tasks you enjoy and have time to do versus the tasks that are better delegated to others. Make a list of the responsibilities you can hand off, considering your strengths and weaknesses, as well as your team’s capabilities. This will help you determine what to delegate and to whom.

Reach Out Intentionally

Not everyone is suited for every task. If you’re considering delegating something, make sure to reach out to the proper person. Ask yourself if that person has the skills, interest, and bandwidth to take on the task. If not, you may need to find someone else OR allow that person additional time to complete the job at hand.

Communicate Expectations Clearly

When delegating tasks, be sure to provide clear instructions and set expectations upfront. Explain the desired outcome, timeline, and any specific requirements. This ensures your team members understand exactly what is expected of them.

Provide Support

An effective leader makes sure to provide support and guidance as needed. Check in regularly, offer feedback, and be available to answer questions. This helps team members feel empowered and confident in their ability to complete the delegated tasks successfully. Though you may need to be available for questions and support quite a bit at first, your team member should gain more confidence and adeptness with repeat tasks over time.

Review Progress and Provide Feedback

Schedule regular check-ins to review the delegated work. Offer constructive feedback and be available to answer questions or provide guidance. This shows your team members that you trust them, while also maintaining quality control. Over time, you can reduce the level of oversight as they gain confidence and competence.

Express Appreciation

Do not underestimate the power of a thank you. If your team members have done a great job with the delegated tasks, be sure to express your sincere appreciation. This positive reinforcement will encourage them to continue taking on more responsibilities and growing in their roles. For especially impressive work, consider providing a hand-written thank you card or gift card to express your gratitude.

Effective delegation is a skill that takes practice, but the benefits are immense. By empowering your team, you free up your own time and energy to focus on your strengths and highest priorities. This, in turn, can lead to greater productivity, job satisfaction, and overall success for both you and your organization.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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September 25, 2024 5 Tips to Be Present

We live in a distracted society. A survey in 2023 found that, “Americans spend an average of four hours looking at their cellphones every day, checking them at least 144 times a day.” That statistic is frankly appalling. Even if it is wildly inaccurate and we decide to divide the findings in half, that still means we spend two hours absorbed in our phones every day, and glance at our screen 72 times. And this doesn’t include all our other distractions—TV, email, video games, and more.

This week, I’d like to talk about being present, why it matters, and how to be more mindful in your everyday life.

(I discussed this topic in a video I produced a while ago. If you’re interested, click here.)

Why Being Present Matters

Your presence matters in both your personal and professional life. Your presence means something to others, whether your family, co-workers, or boss. When you are present, you are able to fully engage with the people and tasks in front of you. This leads to deeper connections, increased productivity, and a greater sense of fulfillment. Conversely, when you are distracted, you miss important details, struggle to be an active listener, and fail to capitalize on your time.

Being present allows you to live in the moment and make the most of each interaction. It is also a sign of respect. When you’re present, you convey that you value the person or task at hand. You are not preoccupied with the past or future, but fully engaged in the moment. This builds trust, strengthens relationships, and helps you be more productive and fulfilled. Ultimately, being present is a skill that takes practice, but the benefits are immense. It allows you to savor life’s moments, connect more deeply with others, and make the most of your time and energy.

5 Ways to Be Present

If you’re hoping to improve your focus and be more present in daily life, I suggest trying some of the following five tips:

Eliminate distractions

When possible, turn off your notifications, silence your phone, and attempt to create a distraction-free environment. This will support your goal of being present.

Practice mindfulness

Take a few minutes each day to focus on your breathing and be fully present in the moment. It’s a good idea to build this into your schedule, so you get into the habit of doing it.

Single-task

Multitasking is usually ineffective and often leads to sloppy or incomplete work. It is much better to lend your full attention to a single task. To do this, try setting a timer and focusing on one specific task for fifteen or twenty minutes. Repeat.

Schedule tech-free time

Set boundaries around when you will and won’t use your devices. For example, you could decide not to use your phone during mealtimes or after a certain time in the evening. Stick to these tech-free periods to be more present with your loved ones or to wind down before bed.

Reflect and recharge

Take regular breaks throughout the day to pause, reflect, and recharge. This could involve a short walk, meditation, or simply sitting quietly for a few minutes. Giving your mind a break will help you return to tasks feeling more focused and present.

Being present and minimizing distractions is crucial for personal and professional success. By making a few intentional changes in your life, you can train your brain to stay focused on the present moment. This will lead to deeper connections, increased productivity, and a greater sense of fulfillment. Remember, being present is a skill that takes practice, but the benefits are well worth the effort. Start implementing these strategies today to make the most of your time and energy.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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September 11, 2024 How to Make Feedback Feel Empowering

As a leader, a work colleague, or a member of any kind of team or committee, feedback is essential. It is not helpful to let bad behavior, misguided ideas, or poor performance slip through the cracks. Providing constructive feedback is a key part of helping people improve and grow. However, it’s important to deliver that feedback in a way that feels empowering rather than demoralizing.

How can you achieve this balancing act? How can you motivate others, rather than make them feel frustrated or annoyed? I suggest the following:

Be Specific

Focusing on specific areas of improvement and providing ideas for achieving those improvements is crucial for making feedback feel empowering. Vague or generalized feedback can leave the recipient feeling confused or uncertain about what they need to do. Be clear and direct about the behaviors or outcomes you want to see changed or improved.

Mix the Good and Bad

It is just as helpful to let people know what they are doing well as it is to identify areas for improvement. Providing a balanced perspective shows that you recognize their strengths and are not just focusing on the negatives. This can make the feedback feel more constructive and less like a personal attack.

Some people use the “feedback sandwich” approach, where you first provide positive feedback, then the constructive criticism, and then end with more positive feedback. This can help the recipient feel validated and motivated to improve, but make sure you’re not sounding too scripted when offering this type of feedback.

Offer Suggestions

In addition to identifying specific areas for improvement, offer concrete suggestions for how the person can make those changes. Provide resources, examples, or step-by-step guidance to help them understand what they need to do differently. These actionable steps (as opposed to vague ideas) can help provide a clear plan of action.

Convey Your Confidence in the Other Person

Author and researcher, Daniel Pink, says that when we give feedback it is important to convey our confidence in the other person’s abilities. When we demonstrate our unwavering belief in another, this serves to bolster and support that person, rather than make them feel badly about themselves. He suggests saying, “I’m giving you these comments because I have very high expectations and I know that you can reach them.” This simple sentence conveys your faith in the person’s potential and your desire to help them improve.

Define Goals and Expectations

Clearly defined goals are crucial if you want your feedback to make an impact. Outline specific, measurable objectives that the recipient can work towards. This gives them a clear path forward and a sense of purpose. Additionally, be transparent about your expectations so there is no confusion about the desired outcomes. When people understand exactly what is expected of them, they are more likely to feel motivated to make the necessary improvements.

Ultimately, the goal of feedback is to help people grow and develop, not to criticize or put them down. By framing feedback in a positive, constructive manner, you can make others feel empowered rather than sullen or demoralized. This approach demonstrates your investment in the person’s success and your belief in their potential to improve. With the right mindset and delivery, feedback can become an invaluable tool for development.

MARGARET SMITH IS A CAREER COACH, AUTHOR, INSIGHTS® DISCOVERY (AND DEEPER DISCOVERY) LICENSED PRACTITIONER, AND FOUNDER OF UXL. SHE HOSTS WORKSHOPS FOR PEOPLE WHO NEED CAREER OR PERSONAL GUIDANCE. 
CHECK OUT MARGARET’S ONLINE LEADERSHIP COURSE. 

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